Very helpful and friendly staff - great deal price on mattress - delivered quickly and on time with great communication all through process - and very comfy mattress
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Leia as opiniões dos outros
The experience was very good until I got this Email that indicates you can't be bothered to get my pronominal correct inside of my actual Email address being a clue. The mattress itself is brillian... Ver mais
We visited the Stafford store at the weekend and had a very warm welcome from Emma who got us straight on the bedmatch machine to tell us what mattress was best for us along with showing us all the be... Ver mais
Walked in to Stafford branch, the sales lady remembered me from browsing previously and the kind of beds I was looking at, albeit 6 months prior! Pointed me in the direction of the perfect bed for me,... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Greyfriars Way Retail Park, ST16 2SD, Stafford, Reino Unido
- 01785303531
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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I am satisfied with my purchase
I am satisfied with my purchase. The driver communicated and arrived on time. My purchase was well packaged and I am enjoying it.
Happy mattress
Service in the store was excellent and the delivery team were tremendous. The mattress is so comfortable after the my last failing and redundant mattress.
Excellent customer service
Excellent customer service, so helpful, tailored the mattress to our needs.
Good experience not push right product…
Good experience not push right product for us good nights sleep ever since
Excellent experience
Excellent customer service, helpful and friendly in store. Great communication regarding delivery. Delivery team handled with care and saw everything was in order. The mattress itself is extremely comfortable. Overall a great experience, thank you.
Had 3 people to build my bed which took…
Had 3 people to build my bed which took no more than 10 mins. Very professional put covers on their shoes, very courteous.
Sally in the Stafford branch was great
Sally in the Stafford branch was great, really helpful, polite and friendly. Quick delivery and delivery men were respectful and friendly. Bed is lovely and easy to assemble.
An Excellent all around experience
Excellent guidance in store.
Excellent service by the delivery team.
Many thanks.
Great customer service
Great customer service. Polite knowledgeable, listened to product needs. Options given. Customer focused. No hurry to make an informed decision. Great product quality for cost/money and guarantee. Made the Experiance a dream.
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Terrible quality
Got to be the worst quality beds I’ve seen , my wooden bed had broken down the centre after a few months , just from normal usage , I had to build a wooden support brace underneath untill I bought a new bed, they use cheap wood to produce they’re beds which are poorly constructed and after paying nearly £500 I would not recommend to anyone , dreams are pretending to be high end but they’re beds say different, cheap beds that last as long as beer in a boozer .

Resposta da Dreams - Stafford
Top service & communication
Visited Stafford Dreams store and the customer service from Paul & his team was outstanding.
Great communication and helpful advice to assist us with choosing our purchases.
Highly recommend Stafford Dreams
From sales room to bedroom very good …
From sales room to bedroom very good experience all the help we needed to choose the right mattress. Delivery spot on and very helpful. Mattress comfy and relaxing.
I reckon that quality is key to a…
I reckon that quality is key to a mattress and dreams own top of the range mattress is an absolute dream
My experience was a lovely welcoming and helpful one with dreams at Stafford definitely will be going back and telling people about them
Ther service was really good and also the delivery of the items too .
A good experience
I found it extremely easy to purchase a base with drawers and mattress. The staff were knowledgeable and offered advice when requested.. The purchases were delivered on the date and time quoted and the delivery team kept me informed throughout. The men were respectful to my home and wore overshoes when entering.
Tempura Mattress with Free Pillows!!
Great service from the team at Stafford, attentive and helpful - Thanks
A lovely shopping experience at Dreams.
We were served by Georgia who was extremely helpful and efficient.
It was a nice shopping experience.
Fabulous purchase at a great price!
Fabulous purchase at a great price!! Didn’t realise how much we needed a new mattress!
Great customer service too, staff very friendly and did not pester us in store! Well done Stafford 👏.
Lovely experience and service provided
We arrived late just on a whim as we wanted to test out some mattresses. We were greeted by the lovely Sean and he made us feel very welcome. He offered us drinks and talked us through everything they had to offer with the sleep match, worked to my budget to find me my perfect divan and mattress. It was a lovely experience and we greatly appreciated him going through the transaction with us even though it was late in the day and the store was closing soon.
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