Fanastic experience from Gabriel at the Watford store. In truth we didn't even go in expecting to buy a mattress, more just forward planning but Gabriel was so knowledgeable and helpful that we ende... Ver mais
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Leia as opiniões dos outros
I received a warm and friendly welcome from Ramona. She was helpful, informative and patient throughout my visit and helped me find what I hope will be my best fit mattress for the next 8 years.
We bought two mattresses from different ranges with different firmness. The recipients found them extremely comfortable. The large range allowed us to cater for wildly different sleeping requirements.... Ver mais
Very helpful in store using computerised measurements. Friendly staff. Delivered as planned very efficient and polite lads who delivered new mattress up two flights of stairs and removed old mattr... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 1C Colne Valley Retail Park, WD17 2JZ, Watford, Reino Unido
- 01923594324
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
ALWAYS about people .
Great salesperson and Top delivery guys.
Always remember that they ARE the Company.
Couldn’t ask for a better advertisement !!
Thank you to all concerned 👍
Good happy customer sales good delivery customer…
Good sales good delivery customer service good
Salesperson was knowledgeable
Salesperson was knowledgeable, organised and efficient.
Very helpful staff in the showroom.
Very helpful staff in the showroom.
Great delivery men.
Very comfortable bed.
Poderá usar IA para responderLer mais
Very long wait in customer service
Very long wait in customer service. Virtually impossible to contact to make any changes

Resposta da Dreams - Watford
Beautiful Bed
I ordered an ottoman bed and am delighted with it, looks great in my bedroom.
Everything went smoothly
The delivery team were brilliant
The delivery team were brilliant, they were on time, and happy to get on with it. We paid for them to assemble the bed and take away our old mattress, which they did brilliantly. They built the bed exactly where we wanted it and had no problem brining everything up and downstairs. They showed us how to operate the bed safely as it is an ottoman, and cleared up all the wrapping and cardboard. The team was two men, who were very polite and respectful. We had taken down all our pictures and cleared the pathway for them and the space in the bedroom for the bed, which made it easier for them to navigate through the house. Overall so happy with our experience with dreams from the day we went in store and ordered, to the day we got the bed delivered and through to today's date where our bed is still fantastic. Thank you dreams.
A thoroughly professional service from…
A thoroughly professional service from showroom to delivery and installation.
Overall good service and product
Helpful store member who gave good advice. Bed frame turned up on time and was put together by friendly delivery members.
My Mattress was brilliant best night…
My Mattress was brilliant best night sleep i have had for a long time i think this the best Mattress I have ever had i am really glad I went to Dreams for my Mattress i really got a brilliant deal the price that could afford and the staff were very good to me they explained about the Mattress and delivery man was good they carried the mattress to my bedroom and unwrapped the mattress for me told me wait for about 4 hours be making my bed to take the smell of the covering to go away I am glad I went to Dreams for my mattress i am very happy with my mattress and I will recommend Dreams to my friends
My bed of dreams
It was very easy because of staffs assistant in helping to make the right choice of the bed for me . The gave me me all the information I needed and the time to choose the right bed . Thank you dreams
Bed is comfortable
Bed is comfortable. Dreams team was very kind and informative. Deliverer was good and kind
Very happy with the bed
Very happy with the bed. A bit expensive but I guess they have to pay for the big stores somehow.
Mattress delivered on time and polite…
Mattress delivered on time and polite understanding delivery drivers
We have been looking for a new mattress…
We have been looking for a new mattress for quite a while but when we went to the dreams store we had a totally different experience. From the way we were looked after and the bed measuring experience, to the variety of choices we had. From start to finish what had seem to be a struggle and a chore so far ended up being a pleasurable experience
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