Fanastic experience from Gabriel at the Watford store. In truth we didn't even go in expecting to buy a mattress, more just forward planning but Gabriel was so knowledgeable and helpful that we ende... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I received a warm and friendly welcome from Ramona. She was helpful, informative and patient throughout my visit and helped me find what I hope will be my best fit mattress for the next 8 years.
We bought two mattresses from different ranges with different firmness. The recipients found them extremely comfortable. The large range allowed us to cater for wildly different sleeping requirements.... Ver mais
Very helpful in store using computerised measurements. Friendly staff. Delivered as planned very efficient and polite lads who delivered new mattress up two flights of stairs and removed old mattr... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 1C Colne Valley Retail Park, WD17 2JZ, Watford, Reino Unido
- 01923594324
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dreams Watford are fantastic.
My sales man and the delivery people were amazing. It was a tricky delivery but Mark did not give up when faced with our tight corners. I recommend Dreams 100%.
Knowledgeable staff and good quality products
The staff were friendly, knowledgeable, and didn’t follow me around the second I walked in, l but made themselves available to answer any questions. I was happy with the sales process throughout, and the delivery, installation, and removal of old mattress and bed was easy, and I’m really happy with my new bed and mattress; the quality exceeds my expectations.
Poderá usar IA para responderLer mais
Dreams - mixed experience
The service from the people at Watford Dreams really was great, however the 'back end' of the business is pretty lacking - difficult to book and change your delivery, and when the mattress has turned up it smells pretty barnyard-y, despite following the 'airing' instructions!

Resposta da Dreams - Watford
Really pleased
Helpful, Polite and pleasant staff. We used the measuring machine and the staff gave us time to try the mattresses out. Easy to order and delivery date was only one week. The staff seemed to be very knowledgeable and explained the pros/cons of the mattress. We were offered coffee. The transaction went smoothly. It felt like a very personal service. Thank you
Purchase of mattress
Value for money and great service! A good shopping experience
Replacement Firm Mattress
Knowledge of the colleague who served us, we were not pressurised to make a purchase at any point, everything happened as promised and the delivery of the new mattress along with the collection of old one went extremely smoothly. The bought the mattress for our son and he is extremely pleased with its firmness and comfort. All in all, an excellent purchase - thank you.
A great experience.
The shopping experience was excellent and the member of staff was very knowledgeable. We were offered hot drinks which was lovely. The prices were as expected. The delivery took place as expected and was very smooth.
Great customer service and product…
Great customer service and product knowledge. Staff helped me choose a mattress suitable for my needs. In addition as it was a large purchase I added a mattress protector to order and was very satisfied with the level of service that I received with prompt and efficient delivery.
Good
Overall is good, yet if delivery man can put on their shoes cover when sending product to room, it will be perfect!
Delayed delivery dates but all sorted nicely
We order an expecsive bed and mattress and it took to some time to get delivered. They gave us a call and explained that the delays are due to the war situation blocking the ships. Due to multiple delays we were a bit annoyed so they compensated by adding some discounts. So it all ended well and we continue to be happy customers of Dreams.

Resposta da Dreams - Watford
I really recommend them
I really recommend them, very comfortable mattresses and delivery 5 star 🌟
Another great experience at Dreams
Another great experience at Dreams, Watford! The staff were very helpful and friendly, and we found exactly what we were looking for, at the right price, and with a very quick delivery! It was a great experience and we wouldn’t hesitate to return there again. We will also be recommending Dreams to our family and friends.
Mustafa at Dreams Watford did a great…
Mustafa at Dreams Watford did a great for us and made sure we had all we needed. Very happy
Staff understand our request and dealt…
Staff understand our request and dealt efficiently
Really pleased with how helpful staff…
Really pleased with how helpful staff were at Dreams, particularly Caroline who couldn't do enough to ensure we left satisfied.
Sleep at last
After months having to sleep in adjustable chair as mattress was hard my new Dreams mattress is indeed an answer to my dreams!
Staff extremely helpful
Staff extremely helpful, knowledgeable and efficient. Bought a Sealy mattress which is just perfect. Can highly recommend.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







