Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We w... Ver mais
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Leia as opiniões dos outros
My son finds the mattress comfortable and delivery good but the green bag that was meant to arrive to recycle my old mattress came after the new one. Luckily the driver took it away anyway but I’m not... Ver mais
Fantastic staff.was greeted as I walked in by ryan,who really knows his beds.was measured on sleepmaster ,to find the right mattress for my needs,was given 5 different ones to try,until I made my choi... Ver mais
Went into Dreams Bentley Bridge and Gordon came over to help. His expertise with the sleep match and the different types of mattress was extremely helpful. He gave us pillows to use on the beds and ex... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Bentley Bridge Retail Park, WV11 1BP, Wolverhampton, Reino Unido
- 01902810406
4,9
Excelente
225 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Service amazing and efficient
16 de dezembro de 2023
Good advice and info in store
Good advice and info in store. Easy to set up delivery, helpful and timely delivery. Comfy mattress.
10 de dezembro de 2023
Excellent service
7 de dezembro de 2023
Very good product very good staff very…
Very good product very good staff very helpful thank you
25 de novembro de 2023
Great customer service and personal touch delivery…
Great customer service and delivery could not fault it would recommend to anyone
Very very happy thanks
17 de novembro de 2023
Great product, great price.
The service was polite, professional, with good guidance given.
11 de novembro de 2023
Customer service was great
Customer service was great, our experience in store was excellent, very professional service from entering the store to leaving.
11 de novembro de 2023
Dreams provided everything promised
Dreams provided everything promised in terms of customer service and quality of the products.
The only reason I have given 4 stars rather than 5 is that I had to pay a little more than I had hoped.
29 de outubro de 2023
Excellent service in store and by the…
Excellent service in store and by the delivery team
19 de outubro de 2023
The service i recieved in store was amazing was …
The service i recieved in store was amazing staff so proffesional helpful polite and knowledgeable the bed arrived in time i was notified as predicted and te delivery team were so good plesant and explained everything about the bed
13 de outubro de 2023
Very helpful Very polite nothing to…
Very helpful Very polite nothing to much trouble lovely experience brilliant
11 de outubro de 2023
Delivery on time friendly staff
2 de outubro de 2023
My dream bed
My dream bed. Wonderful service and delivery was on time ,l had a phone call
before delivery 2 lovely young men took my old bed as prearranged. I would definitely go to them again !! Thankyou Dreams Ann T !!
2 de outubro de 2023
Sales person was excellent and so…
Sales person was excellent and so helpful. Delivery was on time and bed was put together quickly. No mess at alll
24 de setembro de 2023
Great delivery and service from the…
Great delivery and service from the team. Really helpful and respectful of property etc.
1 de setembro de 2023
Gear price brill down to earth staff at…
Gear price brill down to earth staff at the store
31 de agosto de 2023
Great buying experience!
Went into our local Dreams with a clear idea of what we needed. Were not put under any pressure to buy and when we did have questions these were answered in full and explained very clearly. Staff were extremely friendly and polite.
Used credit option and again very clearly and efficiently dealt with. All paperwork delivered electronically and arrived in the inbox whilst sitting in the store!
Pleasantly surprised by short delivery date and were kept fully informed of the delivery schedule. Old mattress had to be put in a sealed bag provided by Dreams and taken away for a small, reasonable fee.
31 de julho de 2023
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