Drive lah Opiniões 

Resposta da Drive lah

29/03/2026

Hi Weiss,

We’re sorry to hear about your experience and understand how frustrating and concerning this must have been, especially regarding payouts.

At Drive lah, host payouts are an important part of the platform, and we take these matters seriously. In most cases, delays or issues can occur due to incomplete payout details, verification requirements, or banking processing times, but these should always be communicated clearly and followed through properly. Closing cases without resolution is not the standard we aim to uphold. I have contacted you through Trustpilot for more information so we can look into the matter.

In addition we would strongly encourage you to reach out to our support team at support@drivelah.sg directly with your account and booking details so we can review your case thoroughly and investigate what may have happened with your payouts. We’re committed to resolving legitimate payout concerns and ensuring hosts receive what they are owed.

Thank you for bringing this to our attention — your feedback helps us identify areas where we need to improve both our processes and communication.

The Drive lah Team

Resposta da Drive lah

29/03/2026

Hi Yen,

Appreciate you sharing this — great to hear Gem was able to step in and assist you quickly, especially with urgent matters. We’ll be sure to pass your feedback on to Gem.

At Drive lah, we know timely help when you need it most is fundamental to a successful car sharing platform. So it’s wonderful to hear your issues and questions were resolved promptly.

Thanks again for your support.

The Drive lah Team

Resposta da Drive lah

29/03/2026

Hi Siraj,

Appreciate you sharing your experience — great to hear you received a very fast response and helpful support from our team.

At Drive lah, we’re focused on providing timely and reliable assistance so you can get the help you need without delay. Thanks again for your support.

The Drive lah Team

Resposta da Drive lah

30/03/2026

Hi Abdul,

Thanks for the review and the positivity. Great to hear that Edelyn was prompt and efficient in handling your request. We’ll be sure to pass your feedback on to her.

At Drive Lah, we aim to make support both responsive and effective so your experience stays smooth and friction free from start to finish.

Thanks again for your support.

The Drive lah Team

Resposta da Drive lah

30/03/2026

Hi Roger,

Appreciate you sharing your experience — at Drive Lah, we’re focused on providing responsive support so things can be sorted out quickly and smoothly. So it's great to hear you received good service, prompt replies, and that your issues were resolved effectively.

Thanks again for your support, and we look forward to assisting you whenever needed.

The Drive lah Team

Resposta da Drive lah

30/03/2026

Hi Zulkifli,

Appreciate your feedback, and positivity — glad to hear our customer service team was able to provide great help.

At Drive lah, we aim to make support accessible, responsive, and helpful whenever you need it. Thanks again for your support, and we look forward to assisting you again in the future.

The Drive lah Team

Resposta da Drive lah

30/03/2026

Hi Hazel,

Thanks for the positivity and the excellent review. Appreciate you sharing this — great to hear you received fast replies and a positive customer service experience. We’re glad the team was able to assist you when you needed it.

At Drive lah, we aim to keep support responsive and helpful so your experience stays smooth from start to finish. Thanks again for your kind words and support.

The Drive lah Team

Resposta da Drive lah

30/03/2026

Hi Mohamad,

Appreciate you sharing your experience — glad to hear the issue with your credit was resolved with the help of our team. We understand how important it is to have clarity when it comes to cancellations and credits, so it’s great Lai was able to provide a prompt response and assist you through it.

At Drive lah, we’re committed to making sure matters like these are handled efficiently and transparently. We’ll be sure to pass your feedback on to Lai.

Thanks again for your support.

The Drive lah Team

Resposta da Drive lah

22/03/2026

Hi Sy,

Thank you for your kind words! We’re so glad to hear you had a great experience with Edelyn and that her friendly service made a positive impression.

At Drive lah, we believe that approachable and responsive support is key to making peer-to-peer car sharing a smooth and enjoyable experience for everyone.

We appreciate your feedback and look forward to assisting you again in the future.

The Drive lah Team

Resposta da Drive lah

22/03/2026

Hi Yulati,

Thank you for sharing your experience! We’re delighted to hear that Edelyn was able to assist you so efficiently and complete your verification in just 10 minutes — that’s fantastic to hear.

At Drive lah, we strive to make onboarding and verification as quick and seamless as possible so you can get started with peer-to-peer car sharing without unnecessary delays. It’s great to know this reflected in your experience.

We truly appreciate your feedback and look forward to supporting you again whenever you need.

The Drive lah Team

Resposta da Drive lah

24/03/2026

Hi Ismail,

Thank you for sharing your experience, and welcome to your first booking with Drive lah!

We’re sorry to hear you faced some difficulties during the verification process — we understand how frustrating that can be, especially when you’re just getting started. That said, we’re really glad Gem was able to step in via WhatsApp and get everything sorted for you.

Getting new users smoothly onboarded is a big part of making peer-to-peer car sharing easy and accessible, so it’s great to know you were ultimately able to resolve everything and continue using the app with confidence.

We truly appreciate your patience and kind words, and we look forward to supporting you on many more trips ahead!

The Drive lah Team

Resposta da Drive lah

22/03/2026

Hi Dio,

Hi Dio

Thank you for your kind feedback! We’re glad to hear you had a great experience with our service.

At Drive lah, we’re committed to making peer-to-peer car sharing simple, reliable, and convenient for our community, and it’s always encouraging to know we’re on the right track.

We appreciate your support and look forward to serving you again soon.

The Drive lah Team

Resposta da Drive lah

18/03/2026

Hey Mohd,

Thanks for sharing your experience! We’re really glad Melvin was there to step in and assist you when the host didn’t respond. His patience and support really make a difference in situations like this, especially via WhatsApp.

We’ll be sure to pass your appreciation along. Thanks for choosing Drive lah — here’s to smoother trips ahead!

- The Drive lah Team