Attempted to buy a truck here. Got pre-approved (what a joke). Made reservation to test drive truck. Evening before test drive the truck disappeared. Reached to corporate which told me to reach to loc... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Attempted to buy a truck here. Got pre-approved (what a joke). Made reservation to test drive truck. Evening before test drive the truck disappeared. Reached to corporate which told me to reach to loc... Ver mais
A empresa respondeu
Mr Valentino made sure I left with a vehicle n I really appreciate it him very nice guy even when I was overstimulated he made sure I locked back in ! Thank you I will b sending other people to visit... Ver mais
I recently purchased my second vehicle from DriveTime, and once again, they've exceeded my expectations! A huge shoutout to James Thomas, who went above and beyond to find the perfect ride for me and... Ver mais
A empresa respondeu
I worked with a sales woman that didn’t stop until I got into my 2018 Chevy Traverse… and Eric made it happen as well both of these guys deserve a round of applause… let’s just say I count wait to ri... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

11655 North Freeway, 77060, Houston, Texas, Estados Unidos da América

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 48 horas
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Valentino was very helpful. Valentino displayed professionalism throughout the whole process. My experience with Drive Time is always exceptional.
I went to start my process before the Hurricane Beryl and the car I want they were not able to find the keys. My appoint was for 5pm I made it for 430pm and did not get seen until after 630pm. I went back after the storm to finish the process and again there was several car which seems like the better options and they weren't able to locate the keys for them. It feels like they were in a rush to put you in a car they wanted to get rid of. Because of me having a family and my job requires travels I felt forced to just accept whatever was available. It was a terrible experience, I was not pleased at all. The car I had to settle for drives very hard was not what I expected.

Resposta da DriveTime Car Sales - North Houston
It was a good experience and they made it easy for you.
Cheryl Sullivan was wonderful. She mentioned she has only been here for 4 months but you would never have guessed it. She was just great and so very helpful. I was with my son and he was buying his very first car and she was just as excited for him as we were. Definitely ask for Cheryl!
I had a no hassle experience. I went in talked to Christian and he walked me through everything perfectly. He was patient, kind and made me feel comfortable about my purchase.
This was my 2 time purchasing a car with Drivetime. My first time I told myself I never go back because I purchased my car from Southwest location . But this time Mr. James Thomas was professional, Patient and making sure I get the vehicle I wanted . If you go to I45 location ask for James Thomas
The salesman was great. I would definitely recommend him to friends. Process was quick, painless, easy.
Joseph and Xzaviar were amazing and did a wonderful job on helping me I got a great car and a great deal and I couldn’t have got it without their hard working and support
The experience with John n. Was fantastic. As well as drive time corporate office. I will recommend drive time to family and friends. Thank you DRIVETIME for having the right vehicle for me.
Great customers services and very professional services and friendly employees
Absolutely stay away from these people.They are quick to sell you a vehicle, but when assistance is needed they don’t help customer service sucks I literally bought a car and by the next couple days it all went downhill it ended in shop. 3 weeks in mechanic shop and no one seems to give me updates. Stay away from this shady dealership.

Resposta da DriveTime Car Sales - North Houston
Our salesman Quentin was so amazing and patient with us. My husband and I went to the Northwest Fwy in Houston looking for a specific car we found online but ended up not liking it once we got there. Quentin helped us find the perfect vehicle that made both of us happy. I’m so glad we gave Drive time a try.
The sale person was great through the whole process. I gave such a low rating is because I wanted my plates to be mail at my home, they never came. Call them was not there. They told me to go to my Annex location to get. Plus I have to pay to get them. I ask why should I pay for something that was included with my purchase. His answer was we are not responsible for the mail. Wow really. Personally I think they didn't send the information in. Now I have to pay again for plates.

Resposta da DriveTime Car Sales - North Houston
Valentino made the whole process very smooth. He was assuring about the deal and I ended up with the car I really wanted. My kids are now making plans to make a visit as well. As long as he and DriveTime continue to treat the customer as a valued person. I’m happy to send all the business.
Our sales person Aurelius was awsome lived her
The dealer was very helpful explained everything helped me get into the best option vehicle for my budget. Valentino Mendez sorry if I miss spelled
AJ at the north location and Chris at the southwest location was very professional and excellent salesman. They were thorough and very helpful. My experience was awesome and I LOVE LOVE LOVE MY JEEP.
Everything went great. I loved Valentino personality and his professionalism, his help was magnificent and very helpful and successful in me getting a car. Very pleased!!!!!!
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