Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I contacted drpawpaw customer service to ask about the smell of a lip balm I bought on Amazon. Katie very kindly sent me a replacement without even me asking, and when it didn't arrive, sent me anothe... Ver mais

Classificada 5 em 5 estrelas

I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Ver mais

Classificada 5 em 5 estrelas

Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and custome... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos de beleza

Escrito pela empresa

Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

265 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(265)

51 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Above and beyond

I contacted drpawpaw customer service to ask about the smell of a lip balm I bought on Amazon. Katie very kindly sent me a replacement without even me asking, and when it didn't arrive, sent me another via tracked delivery. The replacement product definitely met my expectations as expected by the excellent Drpawpaw lip balms.

3 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and customer service

18 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

My lips get dry like never before when…

My lips get dry like never before when using this lip balm

4 de setembro de 2026
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi,

We’re sorry to hear that you’ve experienced increased dryness after using our lip balm. We understand how disappointing this must be, particularly when you’re using a lip balm to help keep your lips moisturised.

Everyone’s lips can react differently to cosmetic products, and we’d really like to understand more about your experience. Please contact our Customer Care team at info@drpawpaw.com so we can look into this further and see how we can help.

Classificada 5 em 5 estrelas

Best ointment EVER.

The pawpaw ointment is an absolute godsend. I had a sore on the corner of my lip, i put abit of the ointment on it and it cleared up within a day or two, i also use it as lipbalm and on my cuticles. I couldnt recomend it enough.

31 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Spanish mosquitoes

Quick delivery and came with a freebie. Also the lip oil plumper works for Spanish mosquitoes

4 de junho de 2026
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Thank you for your review :)

Classificada 5 em 5 estrelas

Excellent customer service!

I cannot explain to you how excellent the customer service is! Not only do I love the products, but when the product arrived damaged, it was replaced within a day of emailing!
I couldn't recommend enough! Brilliant on the go make up! I look forward to using this on holiday and clipping it onto my bag ☺️

18 de junho de 2026
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Thank you for your review and kind words. :)

Classificada 5 em 5 estrelas

Perfect for my hair

27 de maio de 2026
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Thank you for your review. Have you tried our other hair care products? :)

Classificada 5 em 5 estrelas

Sarah

Sarah was very helpful and replied very quickly to my email. She kindly offered me a replacement product which I really appreciated. Great Customer Service.

1 de junho de 2026
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Thank you for your review and kind words. :)

Classificada 5 em 5 estrelas

Very helpful customer service

I emailed Dr Paw Paw as I had a small issue with the packaging for one of their products and Jessica from customers service replied quickly and was extremely helpful. They obviously care about their customers and I was very happy with the service.

18 de maio de 2026
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Thank you! Your review means so much to us at DPP.

Classificada 5 em 5 estrelas

I was very pleased with how customer…

I was very pleased with how customer service handled my complaint.
I bought a DrDrPawPaw lip balm which was just liquid,
I sent the product number & received a replacement in the post the next day.
Excellent service

11 de maio de 2026
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Thank you! Your review means so much to us at DPP.

Classificada 5 em 5 estrelas

Great customer service

My balm had a break in it, and after contacting them they responded super quickly to resolve it, ensure I was happy, and investigate why it happened. Great service.

28 de abril de 2026
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Thank you! Your review means so much to us at DPP.

A Experiência Trustpilot

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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