I contacted drpawpaw customer service to ask about the smell of a lip balm I bought on Amazon. Katie very kindly sent me a replacement without even me asking, and when it didn't arrive, sent me anothe... Ver mais
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Leia as opiniões dos outros
I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Ver mais
A empresa respondeu
I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Ver mais
Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and custome... Ver mais
Informações sobre a empresa
Escrito pela empresa
Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!
Informações de contacto
Devonshire House, 29-31 Elmfield Road, Bromley, BR1 1LT, London, Reino Unido
- info@drpawpaw.com
- www.drpawpaw.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely products and fantastic customer…
Lovely products and fantastic customer service. Jessica W was so helpful and kind. I would definitely recommend Dr Paw Paw!
Love love!!!!!!!
Great customer service
Great customer service! They were really helpful and dealt with my issue extremely quickly. Thank you so much!
Best customer service
I think that im alergic for some ingriedients of shea lip balm but the customer serviceis amazing! thanks for help Jessica :)
Great first impressions of the company
Nice products and customer service - Jessica W was really kind and helpful
Swift despatch and website is easy to…
Swift despatch and website is easy to use. Very good.
Missing scrub??
Honestly, I received the sleeping beauty gift Collection, and the scrub and nourish came without the scrub???? I’m genuinely confused as to where the product is or how you fill it, it’s like someone completely forgot to put it in the top, it’s empty and completely clean but the balms in the bottom bit so I’m not sure how this mistake was made

Resposta da Dr.PAWPAW
Fantastic products
Fantastic products. Lovely lip balms, various shades. The balm with shea butter worked wonders on the splits between my lips, Corners of mouth)
Beautiful shampoo and conditioner, leaving my hair beautifully shiny

Resposta da Dr.PAWPAW
Amazing customer service!!
Had an issue with my delivery as my parcel tracking wasn't showing any updates, so i emailed them and they arranged for a replacement to be sent out straight away and I received it in the next 1 or 2 days!

Resposta da Dr.PAWPAW
Love your products
Love your products, they arrived quickly and will make the perfect gift.

Resposta da Dr.PAWPAW
Great offers (from last purchase)
Great offers (from last purchase), speedy delivery and packaged well as usual.

Resposta da Dr.PAWPAW
Brilliant speedy responses to delivery…
Brilliant speedy responses to delivery update. Will highly recommend and use again.

Resposta da Dr.PAWPAW
Had an issue with a product
Had an issue with a product, sorted within a few hours with customer service and replacement product being sent out. Excellent service thank you!

Resposta da Dr.PAWPAW
wonderful products
All there products are natural and vegan free. Most are fragrance free too. There is no strong smell when you open up their products which at times can be a blessing. I have used most of their products now and find they are easy to use. They go on so smoothly. My skin feels so smooth and refreshed. Particularly my lips at this time of the year. My lips and skin is becoming a lot more smoother and looks refreshed.

Resposta da Dr.PAWPAW
Amazing versatility
I love Dr Paw Paw products for their versatility not only great lip balms but fab for giving a lovely glow to your cheeks! A must have in every girls make up & hand bag!!

Resposta da Dr.PAWPAW
Love the Mocha lip balm
The mocha lip balm is lovely, so flattering and subtle. Love how they feel on the lips. Delivery was fairly quick.

Resposta da Dr.PAWPAW
Long lasting lip balms
I bought a coloured lip balm and it was very nice and shiny. I use a neutral lip balm every day and keeps my lips well moisturised for many hours. I like the fact that products are made with natural ingredients. It's a very good company that has supported NHS staff during the first COVID wave with huge discounts!

Resposta da Dr.PAWPAW
Excellent service and good quality products
I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel really fresh. They come in an attractive design package and would make a perfect gift. I purchase from Dr PawPaw several times a year and the products always arrive in perfect condition and work well.

Resposta da Dr.PAWPAW
Best hand cream
When pandemic starts I had email from my work colleague that there is link for NHS staff for very good hand cream. I have had clicked, ordered, tried and I can't use any different hand cream other than Dr. Pawpaw that how good it is, my hands finally looking good. Thank you Dr pawpaw for helping me to keep my hands healthy again

Resposta da Dr.PAWPAW
Great As always
As always, great products, good deals to be phone and great delivery, I order pawpaw several times a year and always as Christmas!! Makes perfect gifts!!

Resposta da Dr.PAWPAW
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