Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I contacted drpawpaw customer service to ask about the smell of a lip balm I bought on Amazon. Katie very kindly sent me a replacement without even me asking, and when it didn't arrive, sent me anothe... Ver mais

Classificada 5 em 5 estrelas

I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Ver mais

Classificada 5 em 5 estrelas

Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and custome... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos de beleza

Escrito pela empresa

Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

265 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(265)

51 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Best customer service

I think that im alergic for some ingriedients of shea lip balm but the customer serviceis amazing! thanks for help Jessica :)

29 de janeiro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Missing scrub??

Honestly, I received the sleeping beauty gift Collection, and the scrub and nourish came without the scrub???? I’m genuinely confused as to where the product is or how you fill it, it’s like someone completely forgot to put it in the top, it’s empty and completely clean but the balms in the bottom bit so I’m not sure how this mistake was made

24 de dezembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

HI Taliyah, I hope you are well!

My name is Karla and I am part of the Customer Services team at Dr.PAWPAW, it is lovely to speak with you today!

Thank you for bringing this to our attention and I would love to get this sorted for you!

If you could send me your address I can arrange for a replacement scrub & nourish to be sent out to you. Please email info@drpawpaw.com.

If there is anything else you need, then please let me know!

Best wishes
Karla

Classificada 5 em 5 estrelas

Fantastic products

Fantastic products. Lovely lip balms, various shades. The balm with shea butter worked wonders on the splits between my lips, Corners of mouth)
Beautiful shampoo and conditioner, leaving my hair beautifully shiny

9 de dezembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Helga,

Thank you for your brilliant review we are so pleased you love Dr.PAWPAW!

We cannot wait for you to try our wider range to discover your new favourites!

Best wishes,
Ezme

Classificada 5 em 5 estrelas

Amazing customer service!!

Had an issue with my delivery as my parcel tracking wasn't showing any updates, so i emailed them and they arranged for a replacement to be sent out straight away and I received it in the next 1 or 2 days!

12 de janeiro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Rebecca,

Thank you for your lovely review, your words mean a lot to us!

We cannot wait for you to try the wider range to discover your new favourites!

Best wishes,
Ezme

Classificada 5 em 5 estrelas

Love your products

Love your products, they arrived quickly and will make the perfect gift.

6 de dezembro de 2022
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Georgina,

Thank you for your brilliant review! We are so pleased you are happy with the service and products your received!

We cannot wait for you to try the wider range to discover your new favourites :)

Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

Great offers (from last purchase)

Great offers (from last purchase), speedy delivery and packaged well as usual.

3 de dezembro de 2022
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Vanessa,

We are so pleased you are happy with the service you received from us! Thank you for your lovely review!

We cannot wait for you to try our further range so you can discover your new favourites!

Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

Brilliant speedy responses to delivery…

Brilliant speedy responses to delivery update. Will highly recommend and use again.

5 de dezembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Lindsay,

We are so pleased you are happy with the service you received from us! Thank you for your lovely review!

We cannot wait for you to try our further range so you can discover your new favourites!

Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

Had an issue with a product

Had an issue with a product, sorted within a few hours with customer service and replacement product being sent out. Excellent service thank you!

5 de dezembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Jennifer,

We are so pleased you are happy with the service you received from us! Thank you for your lovely review!

We cannot wait for you to try our further range so you can discover your new favourites!

Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

wonderful products

All there products are natural and vegan free. Most are fragrance free too. There is no strong smell when you open up their products which at times can be a blessing. I have used most of their products now and find they are easy to use. They go on so smoothly. My skin feels so smooth and refreshed. Particularly my lips at this time of the year. My lips and skin is becoming a lot more smoother and looks refreshed.

23 de novembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi there,

Thank you for your lovely review, your words mean so much to us! We are so pleased you love the brand!

We cannot wait for you to try our further range so you can discover your new favourites!

Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

Amazing versatility

I love Dr Paw Paw products for their versatility not only great lip balms but fab for giving a lovely glow to your cheeks! A must have in every girls make up & hand bag!!

24 de novembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Tracy,

Thank you so much for your fabulous review, we are so happy that you love Dr.PAWPAW!

We cannot wait for you to try our further range so you can discover your new favourites!

Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes,
Ezme

Classificada 5 em 5 estrelas

Love the Mocha lip balm

The mocha lip balm is lovely, so flattering and subtle. Love how they feel on the lips. Delivery was fairly quick.

1 de novembro de 2022
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi,

Thank you so much for your lovely review, your words mean so much to us!

We cannot wait for you to try our further range to discover our wider range!

Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

Long lasting lip balms

I bought a coloured lip balm and it was very nice and shiny. I use a neutral lip balm every day and keeps my lips well moisturised for many hours. I like the fact that products are made with natural ingredients. It's a very good company that has supported NHS staff during the first COVID wave with huge discounts!

19 de novembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Helene,

Thank you so much for your lovely review, your words mean so much to us!

We cannot wait for you to try our further range to discover our wider range!

Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

Excellent service and good quality products

I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel really fresh. They come in an attractive design package and would make a perfect gift. I purchase from Dr PawPaw several times a year and the products always arrive in perfect condition and work well.

7 de novembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Stephanie,

Thank you so much for your lovely review! Your words mean so much to us and you truly are a valued customer!

We cannot wait for you to try our further range to discover our wider range!

please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

Best hand cream

When pandemic starts I had email from my work colleague that there is link for NHS staff for very good hand cream. I have had clicked, ordered, tried and I can't use any different hand cream other than Dr. Pawpaw that how good it is, my hands finally looking good. Thank you Dr pawpaw for helping me to keep my hands healthy again

17 de novembro de 2022
Opinião espontânea
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Monika,

Thank you so much for your lovely words, we are so happy that Dr.PAWPAW was there for you when you needed us!

We cannot wait for you to try our further range to discover our wider range!

please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

Classificada 5 em 5 estrelas

Great As always

As always, great products, good deals to be phone and great delivery, I order pawpaw several times a year and always as Christmas!! Makes perfect gifts!!

16 de novembro de 2022
logótipo da Dr.PAWPAW

Resposta da Dr.PAWPAW

Hi Dawn,

Thank you for great review we are so pleased that you love our products!

We cannot wait for you to try our further range to discover our wider range!

please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now

Best wishes, Ezme

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais