I want to commend the bus driver today for his wonderful customer service. Hi greeted every passenger with a smile, stayed calm and patient during poor weather condition and created a very welcoming... Ver mais
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I want to commend the bus driver today for his wonderful customer service. Hi greeted every passenger with a smile, stayed calm and patient during poor weather condition and created a very welcoming... Ver mais
A empresa respondeu
I wouldn't know where to begin criticising the company. I just wish they stopped operating and Expressway took over their routes. For some reason, buses have an issue with smell often. Not... Ver mais
A empresa respondeu
Pre booked ticket from Dublin Airport for 00:30. Bus was there but didn't leave until 01:30. No explanation, 3 of the same buses 726 arrived in and left empty. It was freezing cold and there were a... Ver mais
A empresa respondeu
Bus was 20 minutes late and the journey to Dublin took 4 hours. No air conditioning on board was sitting in last two sets on bus and temperature was 30degrees couldn’t open any of the windows in roof.... Ver mais
A empresa respondeu
Under Ownership since Sept 2025, The GREEN Bus by Dublin Coach is one of Ireland’s leading private coach operators, connecting communities across Ireland with frequent, affordable and reliable services. We operate more than 1,200 scheduled services every week, connecting towns and cities including Dublin, Cork, Waterford, Kilkenny, Limerick, Ennis, Killarney, Tralee, Portlaoise, Kildare, Newbridge and Naas, as well as 24-hour services to Dublin Airport. Proudly Irish-owned, our focus is simple: providing reliable public transport, good value fares and a service our passengers can depend on. Book online at dublincoach.ie or through The GREEN Bus app.
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Ryan the viking is a legend! Give him a raise!

Resposta da The Green Bus by Dublin Coach
Online system for tickets, timetables all very efficient, arrived only 5 mins late, pleasant driver. All good, but - bus was very grubby and smelled as if cleaning was not a regular thing, overhead spotlights were permanently on, alot with an annoying flicker, bus was more than an hour late by end destination, partially traffic which can't be helped but really mostly due to huge inefficiency at bus stops, inability to get people onto the bus easily, plus an incident with another car in Kilkenny.
[In reply to your good response: Journey on route 600, 10th Sept, from Dungarvan at 16:10]

Resposta da The Green Bus by Dublin Coach

Resposta da The Green Bus by Dublin Coach
Bus was 20 minutes late and the journey to Dublin took 4 hours. No air conditioning on board was sitting in last two sets on bus and temperature was 30degrees couldn’t open any of the windows in roof. Very uncomfortable trip surprised you didn’t have any passengers fainting like sitting in a glass box with the sun shining in for 4 hours.

Resposta da The Green Bus by Dublin Coach
Charging plugs are not working in some busses otherwise overall experience was always good 👌

Resposta da The Green Bus by Dublin Coach
Very poor timing,both up and down around 45 minutes late

Resposta da The Green Bus by Dublin Coach
As always great way to get to Dublin with almost hour between buses.

Resposta da The Green Bus by Dublin Coach
The service is generally good but Internet doesnt work properly and many of the plug ins on the bus dont work either so I am unable to charge my devices.
The toilets need to be cleaned more often is as the urine smell on the bus coming from them is almost unbearable. That puts me off from being in that bus.

Resposta da The Green Bus by Dublin Coach
Beware of this company. Our airport bus from Dundrum left 10 mins before it's scheduled depature time causing us to miss it. The company took no responsibility for it's driver deciding to ignore the terminus departure time and refused to refund our tickets. We ended up having to pay for a taxi to the airport at a cost of €70

Resposta da The Green Bus by Dublin Coach
Bus arrived 40 mins late with no warning. Cabin was freezing and untidy. By far the worst bus experience I have had in Ireland

Resposta da The Green Bus by Dublin Coach
Very disappointing experience with Green Bus.
I accidentally booked the wrong journey for my mother because I did not realise from the booking that she would need to change buses. My mother does not speak English, so changing buses by herself would be extremely difficult and she could easily get lost.
As soon as I realised the mistake, I tried to explain the situation and ask for a cancellation/refund. The ticket was booked by mistake and we cannot use it.
I understand that companies have terms and conditions, but I expected a little more understanding and flexibility in a genuine situation like this. Very disappointing customer service and booking experience.
Me and my wife had an absolutely disgusting experience today on the 6.15pm (750) bus from Dublin airport.
1st problem was the driver not letting on a young lady at 6.14pm she was nearly crying walking off.
The main issue is the driver who drove a 15/20 minute walk past our stop as we ran up to tell him he didn't stop at our location scholarstown park. He then proceeded to call us liars saying he said anyone for that stop when he DID NOT say such a thing. Not only that he left us on a mucky grass verge in torrential rain during a yellow thunder warning with 4 luggage bags
A truly terrible and deeply angering experience.
We are formally Requesting a full refund for this despicable and disrespectful service today.

Resposta da The Green Bus by Dublin Coach
Excellent driver considering the traffic rush hour Friday evening

Resposta da The Green Bus by Dublin Coach
An hour and a half late, bathroom ruined from a previous trip so no one could use it and the whole bus reeked.

Resposta da The Green Bus by Dublin Coach
First time taking and booking the bus from Dublin red cow luas to Ennis 3hr+ journey I pre booked my ticket for €15.50 with my young adult card . The bus driver refused to accept my ticket or let me on the bus because I genuinely lost my leap card but you had already PAID for my ticket and was able to prove it it and prove I was a student I even had a picture of my leap card with my picture and name . He almost didn’t let me on the bus saying he was already delayed and told me to wait for the next bus which was an hour . I begged him to let me on then he charged me €29 on top of the €15.50 I already paid . The entire bus had a strong smell of urine almost unbearable stench I had to put up with the 3hrs plus. I emailed customer service to get my refund on the €29 they said they would only refund €15 and compared me to other people who use other peoples cards I emailed them back to says I can show proof I’m not using another persons card but they ignored me . I only got refunded €15 even tho the original amount was €15.50 . They couldn’t even get that right . Terrible customer service service they weren’t even apologetic for my experience and found them a little cheeky in their emails . Worst first experience
Since I am not able to reply to green bus I will reply with an update . You emailed me back once and when I responded that I wasn’t satisfied with the decision and gave my reasons as to why I received no response for two days and had to call Frances on your customer service team and ask for someone to email back . Eventually I then had to write up a FOLLOW up email when I THEN got a response and everything I said was ignored and a “suggest you check your bank” message was emailed to me. I also did explain how I misplaced the card and genuinely couldn’t find it when the driver asked for it . My story had never changed and I have no reason to lie clearly there was a lack of understanding and communication on your side .

Resposta da The Green Bus by Dublin Coach
16th August 2026 03:05am bus (kildare town to airport ) didn't turn up resulting in a £144 taxi fare, was at the bus stop at 02:50 and the app ''live tracker'' showed the bus pin at Monasterevin so we though it was on route but by 03:17 the bus hadn't turned up and the tracker pin never moved. Had to get a taxi or would have missed flight.

Resposta da The Green Bus by Dublin Coach
Booked the 1.35 bus and it didn’t show up till 2. No apology or explanation for the extreme lateness - don’t think is acceptable for a private company that prides itself on good service to the airport. Unfriendly driver. Will be going with city link next time. €24 single from Limerick to Dublin airport I think is a rip off, at least be on time if you charge that much

Resposta da The Green Bus by Dublin Coach
We accidentally left our suitcase on the coach. We couldn’t get through to the office as it was a Sunday which is understandable. The drivers of other coaches were very helpful and with the help of Sriram we got our bag back, same day after a couple of hours.

Resposta da The Green Bus by Dublin Coach
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