I want to commend the bus driver today for his wonderful customer service. Hi greeted every passenger with a smile, stayed calm and patient during poor weather condition and created a very welcoming... Ver mais
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I want to commend the bus driver today for his wonderful customer service. Hi greeted every passenger with a smile, stayed calm and patient during poor weather condition and created a very welcoming... Ver mais
A empresa respondeu
I wouldn't know where to begin criticising the company. I just wish they stopped operating and Expressway took over their routes. For some reason, buses have an issue with smell often. Not... Ver mais
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Pre booked ticket from Dublin Airport for 00:30. Bus was there but didn't leave until 01:30. No explanation, 3 of the same buses 726 arrived in and left empty. It was freezing cold and there were a... Ver mais
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Bus was 20 minutes late and the journey to Dublin took 4 hours. No air conditioning on board was sitting in last two sets on bus and temperature was 30degrees couldn’t open any of the windows in roof.... Ver mais
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Under Ownership since Sept 2025, The GREEN Bus by Dublin Coach is one of Ireland’s leading private coach operators, connecting communities across Ireland with frequent, affordable and reliable services. We operate more than 1,200 scheduled services every week, connecting towns and cities including Dublin, Cork, Waterford, Kilkenny, Limerick, Ennis, Killarney, Tralee, Portlaoise, Kildare, Newbridge and Naas, as well as 24-hour services to Dublin Airport. Proudly Irish-owned, our focus is simple: providing reliable public transport, good value fares and a service our passengers can depend on. Book online at dublincoach.ie or through The GREEN Bus app.
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Bus itself is nice but don't book a bus that is going through Limerick during peak and/or daylight hours and dont book one if you need to be somewhere on time. You will be late (90 mins in my case) and disappointed. The live tracker is also terrible in this regard.
Horrible. Travelling to airport to attend a funeral in America via 750, bus never showed and no contact to make people aware. Ended up having to pay 80euro in a taxi as was left with no alernative. Was extremely stressful for me. Avoid!
Bus Driver on Dublin Bus 7A has very poor customer service and wouldn't let me off Bus to go to work. I asked if he would pay compensation for not letting off Bus to go to work but he said not, he has poor attitude and is not customer friendly but finally he let me off Bus.
I would advise this driver needs to be taken in for three months to be retrained in customer service.
Cheeky enough to charge you a fee to book your own ticket and then put you on a 5 hour bus journey with no toilet
If I could give zero stars I would, the bus from waterford to the red cow was due to arrive 3.05pm which I thought was highly ambitious, we eventually got there 50minutes late, missed the connecting bus to the Airport which was half empty and pulling away just when we arrived, we then had to taxi out for another €60, just about made the flight, absolutely never again!!
No improvement under new management unfortunately.
Asthmatic and disabled customer having to endure vaping on board yet again and obviously can't confront the lawbreakers but fighting for breath. Really stupid response from customer services yet again.
I'm filing for legal action.
Disgraceful, unreliable service. Arrived in Dublin airport going to Dundrum, it should have left at 7.15pm, but didn't until 8.20pm. we had been given information that it was going to arrive soon but never did so it meant that people waited in the rain all that time. Returning to the airport from Dundrum bus didn't arrive, phone and told it would be 20 minutes, 6 people after 40 minutes had to get taxis to the airport. Don't use this service and hopefully when it fails a reliable company can take over the route.
Absolute worst bus service in Ireland. Time and time again they are so very late, airport connection does not show up most of the time and you are left stranded at the Red cow depot. The buses are filthy and there are some very questionable driving practises. 0 stars
Bus was clean, comfortable and on time leaving Ennis. Driver was friendly and helpful
Taking the last bus from Kilkenny to Dublin that was supposed to arrive at 9:40 on as per the timetable on the website.
The bus came at 9:50 pmthat’s okay 10 min late but waited at the stop for 30 min then moved and stopped at the macdonagh junction stop for another 30 min at this point the bus left from Kilkenny at almost 11 pm.
The stopped in the middle of the main road just a little outside the city.
This company should be completely shut down is not safe, hygienic and definitely not reliable.
Is disgusting!
Wish I could give 0 stars. How is this company still going? Rude staff, buses just don’t show up, absolute joke! They should be ashamed of it.
Absolutely useless and a scam to draw money out of people.
As a student I cannot travel with a travel and have to pay full price to do so! As well as this they give no refunds whatsoever. All a ploy to extract as much money from the consumer with a below hell level experience.
Sometimes if I buy a ticket online it wrongly states that it has been used and I have to buy a complete new one on the bus. Bus drivers know this is an issue but still force me to pay even though they see when the ticket was bought.
Save your money and pay for actual quality if you're doing one trip. If you are forced against your will to be a regular user of this server then God bless.
I don't understand why this company can still survive and is not yet liquidated.
Always late, dirty bus, rude drivers and staff. The disgraceful staff will just ignore you if you make complaint.
I would rather paying more instead of travelling with them. What a disgraceful filthy company.
Badly run service. Old buses, dirty, poor customer service. 0 empathy or respect. If they weren't pretty much the only option for getting places, you'd never use them.
If I could give less stars I would, the service is absoloutely terrible, with buses being up to 3 hours late, keep in mind the bus I was supposed to be taking comes every 30 minutes according to their timetable, so thats 6 buses that werent even late, they just never showed up!! Not to mention the bus drivers are genuinly evil and horriffic people, being extremely aggressive and rude to deal with. I've seen a bus driver outwardly refuse people of colour on the bus, being unapoligetically racist and claiming the bus was "too full" when it was clearly empty. The whole interaction was shocking to watch and I was appalled.
I've also witnessed a bus driver refuse to stop anywhere for no apparent reason, refusing to let off passengers at the stops that they paid to get to, this meant that passengers that were supposed to get off at the Red Cow in Dublin ended up being forced against their will to travel all the way to Limerick, being stranded there with no explanation. Also I should mention that it was a night bus, so these people were more than 2 hours away from their intended destination, completely stranded in the middle of the night, in a fairly rough part of the city with nowhere to go.
These are only a couple of my terrible experience with this bus service, and if you ask literally anyone whos ever taken this bus, they have a horror story to tell about it. I want to reiterate that the bus drivers arent merely unpleasant, they are actually spiteful and mean people who will go directly out of their way to be aggressive and horrible to the passengers.
I am actually shocked that this bus is somehow still in service. DO NOT EVER USE THIS BUS!!
Also side note if you decide to risk it, and the bus never shows up as it usually does, the service just will not refund your online tickets, pleeease just use bus eireann or something else instead.
Dreadful service. It is reliably late. This morning it was late by 30 minutes and then the driver stopped for another 20 minutes on the way. The buses are also in a terrible condition and smell bad. Why the government hasn't replaced this terrible service is beyond me.
Just a warning. If you prepay for a ticket, and your flight is delayed, you can use it on the next bus. Unless, of course, the delay means that the next bus leaves after midnight, which is technically the next day, and your ticket won’t scan on their system. Of course you can pay by card for a new ticket. They’ll be delighted to sell you one. Dublin Coach of course won’t be issuing a refund. Bus itself was fine, although I was amused to note the ‘professional driver’ sailing up the middle lane of the almost empty m50 for most of the trip. Only managed about 100 metres in the driving lane before exiting.
The worst company out there worth 0 stars!!!!!!!!!!!
Terrible service, 45 minutes late so missed our connecting train, smelled like a bathroom, horrendous experience and worse customer service.
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