Enjoyed our recent stay the service was excellent accommodation was fair ! Breakfast was excellent , the food in the dining hall was however far poorer than we expected in a hotel of this repute... Ver mais
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Leia as opiniões dos outros
Stayed here for a one night Spa break 16/17 August. Been to this hotel many times and everyone just gives 100%. Special shout out to Sarah (Spa Reception) and Victoria (Therapist). Superb service.... Ver mais
We would like to leave feedback following our annual Christmas party at a Dunston Hall Christmas Band Night. Lovely venue along with good entertainment. However, this was let down by the catering. The... Ver mais
Stayed for one night & made the mistake of booking an evening meal in the main restaurant. On arrival in the restaurant we were told that the kitchen was busy & many items had run out. The starters we... Ver mais
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Informação fornecida por diversas fontes externas
Dunston Hall offers luxurious four-star accommodation, fully equipped spa, an 18-hole golf course, restaurants and event spaces. Book direct for best rates.
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3,4
Aceitável
83 opiniões
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We stayed at Dunston Hall this week
We stayed at Dunston Hall this week . When we arrived they forgot to put the champagne in the room which we ordered . Worse was to come however no one told us that it would carvery all week and no other options , bar menu closes 4.30 sunday . The carvery was the worst standard food I ever tasted ,cold,unappetising,almost uneatable,breakfast just as bad.II complained but no manager came to speak to me . changing rooms dirty not cleaned in pool area , shame as building is lovely could be made better . when we asked on the sunday the waitress looked at her watch to ensure she could serve us bar food at 16.26 pm . The fact I complained and asked to speak to duty manager but it never got passed on . I think the standard of food for a 4 star hotel was shocking
4 de outubro de 2021
Opinião espontânea
Afternoon tea at Dunston Hall, Norwich, Norfolk.
My friend and I went for afternoon tea at Dunston Hall which we decided was certainly overpriced at £20 per person given the quality of the food and the overall service.
Although the sandwiches were nice, if a little on the mean side, the cakes were particularly tired looking and unappealing and our tea and coffee were served without milk and cream, and twice we had to look for staff to help us.
Also, we were served just one helping of jam and cream for the scones which we then had to share which was naturally most unpleasant.
Our waitress, Tracy, did her best to make us feel welcome (even though we were seated in a rather gloomy corner) but we were left with the impression that she was also tidying up, and serving behind the bar as well as serving the teas.
Unfortunately both my friend and I left feeling very disappointed indeed.
21 de julho de 2019
Opinião espontânea
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