Dustcap Opiniões 

56
•
TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

We had a blowout near Burton in January. Bruce came out to fit the new tyre, HAMMERED the tyre onto the wheel and failed to tell us that we shouldn't have driven because the wheel had buckled. Bruce l... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolute time wasters! Contacted at 9am Saturday morning, was advised to send details of tyre/address through on WhatsApp, to which I was just ignored and left on read. I phoned again at 3pm to chase... Ver mais

Classificada 5 em 5 estrelas

After a 19 HR wait courtesy of the RAC Anthony turned up from Dustcap and couldn't have been better, within 12 minutes I was back on my way and that was even without having my locking wheel nut key.... Ver mais

Classificada 5 em 5 estrelas

I received great customer service from Dustcap from start to finish and I would genuinely not use any other mobile tyre fitting service. It only took Jack 30mins to get my two punctured tyres chang... Ver mais

Informações sobre a empresa

  1. Loja de pneus

Informação fornecida por diversas fontes externas

Free mobile tyre fitting service, in Nottingham, Derby, Leicester and Sheffield. We bring the complete mobile tyre fitting service to you, including wheel balancing. Our prices for car tyres, van tyres, 4x4 tyres, and MPV tyres are fully inclusive, no hidden extras guaranteed buy online from dustcap.co.uk.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

56 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(56)

9 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Called out in the early hours and got to me pretty quickly considering my tyred aren't the average size. Very competitive prices and fast service. Will 100% recommend 👌

1 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

FLAWLESS!

FLAWLESS!
My Mom and I were due to travel down to Stansted from Nottingham and she got a flat en route to pick me up (we were travelling for a competition in Ireland!) panic set in. She contacted an initial company who were going to be over an hour!! Decided to call these legends who ‘dropped everything’ to head over and fix the tyre!
So efficient. Amazing service. Polite, professional, and friendly!
HIGHLY RECOMMENDED and thank you SO much!

13 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Have used dustcap a couple of years ago…

Have used dustcap a couple of years ago and they attended quickly to a request after being badly let down by Halfords. Used them again a couple of weeks ago and again received quick, excellent service at a very competitive price. Nothing I can fault.

4 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Awful service

Awful service. The guy said he would turn up in two hours three and a half hours ago and now won’t answer the phone and never turned up. Stranded with no tire!

16 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

First we contacted RAC and the man sent…

First we contacted RAC and the man sent a man from dustcap
We waited around an hour for him to arrive but once he did the tyre was off and on so fast. Very experienced and helpful man. We can now get to our destination. Thank you

5 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Four tyre replacement

I had an unfortunate event where I had not one but four tyres popped Saturday afternoon. A call to Dustcap’s; priced best from a gazillion quotes I had to include fitting call out the next day on. Sunday of all days.

Contacted when said they would and such a prompt service throughout. Definitely could not rate any higher.

Thank you Dustcap’s!

30 de maio de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

4.5 hour wait!!!

Having a bad day, my tyre had a whole. Stopped at the nearest available point on a double yellow line. Called dusty cap and an appointment was made for 12:30 pm noon. Time went by and had to call for an update. Eventually arrived at 5:10 pm. However, quick and friendly when arrived and the tyre was swiftly changed.

As a possible one-person company, I believe, being honest and communicating/ updating customers is important, even if we have a bad day.

24 de abril de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Unreliable

Spoke to someone to book in for a tyre change for the day, he stated there would be a call out charge due to it being a bank holiday. So I agreed to do it the following day and he said it'll be first thing but wouldn't give me a time.

Following morning there was no show and no call or updates so I rang up and was told there was no records of my booking and the person I had spoke to was off for a few days now.

Ended up sorting elsewhere.

Poor service when I was in need as i had work.

Unreliable, will not recommend 👎

6 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Realised I needed a new tyre quite urgently August bank holiday Monday so bought a budget just to get some tread back
Called Tuesday morning and got a callback for a slot 2pm-2:30pm
Told the guy that's cutting it very fine as I needed to drive 40 miles to Sheffield that afternoon.
The response was "I'll juggle some of my other jobs and see what I can do", so there he was outside my house at around 1:30pm
Told me they didn't have the one I ordered in stock and that he'd fitted a better quality one at no extra cost.
Highly recommend this company.

1 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Got me out of a right pickle

Got me out of a right pickle
Screw in front tyre, noticed how bad it was when i arrived at work 30 miles away from home. Rang in the morning and they were there at my work car park at 3pm as they said they would. Decent price too, massively more convenient than having to put the spare on and take to a garage.
Hopefully i won't need to use them again but if i'm unfortunate in the future they will be the ones i call

19 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service .....I needed a tyre…

Excellent service .....I needed a tyre after it was punctured whilst driving back on the motorway. I spoke to the owner at 11.30pm and he arranged for a new tyre to be delivered and fitted next day....I cannot fault this company and find them super easy to deal with....fantastic.

22 de outubro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

The only tyre company I will use from now on!

I was on my way to work when I had a flat tyre. Thinking it would be a few hours before I could get someone to come out to me, Rhys turned up within 45 minutes of making the call. Rhys was very helpful and even went above and beyond on his way to get my replacement tyres by dropping me off at work. I very rarely carry cash on me and no cash machines near by so for Rhys to have a card machine was perfect for me, Dustcap are moving with the times! All in all I was expecting it to be stressful however, I was put at ease with the efficiency of the service and how friendly Rhys was. I will be recommending Dustcap to anyone and everyone I know. Thanks again!

2 de agosto de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful and efficient

Very helpful and efficient. My tyre burst in the evening; by the next morning Rhys had found me 2 new tyres to match the others on my car, fitted them at home and I was on my way by 10.30am. I will definitely call on them again if I need help.

28 de julho de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Can't fault the service!

After my tyre pressure light came on during my journey home from work I called Dustcap at 6.30pm to see how soon he could take a look at it. As he was only 15 minutes away he said he would come over once he had finished that job. At 6.50pm he arrived and after inspecting the tyre said he could repair it there and then. By 7.10pm I was on my way home and a very happy customer - what's not to like?

6 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Unsociable hours at a great price!

I had a blow out on the A610 in the very early hours of the morning and expected to either be stranded on the lay-by or having to pay extortionate prices to get towed to a garage.

I found their website on Google, rang the number with the hope that they answered at such early hours. They arrived within 2hrs and to make matters better I was charged a very reasonable price to say the time I called. I was very pleased with the service and I would highly recommend this company!

6 de setembro de 2016
Opinião espontânea

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