So Awesome!! After purchasing multiple printers due to the ink being more expensive than the printers themselves we decided to use thermal technology and switch to the 5XL and just purchase rolls when... Ver mais
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Leia as opiniões dos outros
The Dymo Organizer Xpress Pro labeller that I bought through DymOnline, is a piece of junk. The letters are unevenly spaced and some are feint while others are o.k. The product is unusable and altho... Ver mais
Dymo is an awesome brand the products do the job well, I've had my LT-100h for years and lasts to this day working, even soaked the thing in darn water on accident. These customers that leave a bad re... Ver mais
A empresa respondeu
My Dymo label maker arrived promptly and well-packaged but just doesn't work very well. Letters over-write each and some letters only emboss faintly. Which was disappointing. Edited to add that the... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para impressão
- também em
- Fornecedor de equipamentos
- Fornecedor de material para escritório
- Impressora de etiquetas personalizadas
- Indústria de equipamentos para transporte marítimo
Escrito pela empresa
Dymo Specialist - Genuine & Trusted Australian Business - Click Here Now For Your Dymo Products! Dymo LetraTag, Dymo Labelwriter, Dymo LabelManager & Dymo Rhino - Shop now for Dymo Products at DymoOnline - your #1 Australian Online Portal for genuine D...
Informações de contacto
5/12 Greenway Drive, 2486, Tweed Heads South, Austrália
- 1300 783 961
- admin@dymoonline.com.au
- www.dymoonline.com.au
3,5
Aceitável
575 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product & service
easy to order, quick despatch and arrival via courier, just what we needed to replace an older model and continue using already on hand dymo tapes.
4 de abril de 2022
Resposta da DymoOnline
Hi Katharine,
We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!
Kind Regards, Ally
Great Service Thank you
3 de abril de 2022
Resposta da DymoOnline
Hi Dee,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind Regards, Weng
Ordered printer online in March 22 …
Ordered printer online in March 22 Printer not in stock until October but they dont let you know . Had to phone up and query twice to be able to find out that they cant supply me even after website shows its available.If I didnt follow up after a week I would wait 6 months while they dont even bother to let me know.
Still waiting for my money back
3 de abril de 2022
Resposta da DymoOnline
Thanks for the review Jancu, we appreciate you taking the time.
We certainly hadn't forgotten about you, and please accept my apologies that it felt that way!
I can see from your order history that one of our team was in contact within the week of order placement to advise there would likely be extended delays from our supplier for this particular product. I can also see an alternative product was offered by a member of our team.
My apologies we were unable to help you this time Jancu.
Many Thanks
Hayley
Resposta da DymoOnline
Hi Cliff,
Thank you so much for this 5-star review, welcome to the DymoOnline community! We really appreciate you being a customer and supporting us, have a lovely day!
Kind Regards, Weng
Product delivered on time and…
Product delivered on time and intact,nicely packed. Questions swftly answered by polite and communicative staff.
24 de março de 2022
Resposta da DymoOnline
Hi John,
Thank you for the 5-star rating. The team truly values customer feedback, we love hearing when our customers appreciate their orders are packed with pride. We look forward to fulfilling your orders again soon! Have a lovely day and Stay safe! :)
Kind Regards, Princes
Not sure what the product is like yet…
Not sure what the product is like yet because it is taking forever for it to arrive. I keep getting constant repetitive emails asking me to review the product… well here it is. No product yet though. Hopefully this will stop the emails!
23 de março de 2022
DymoOnline website was user friendly and great service.
DymoOnline website was user friendly and very helpful. They kept me informed of the progress of my delivery and its arrival. The process from start to finish was professional, friendly and timely. I will definitely order from them again.
21 de março de 2022
Resposta da DymoOnline
Hi Loraine,
The team love hearing from our customers – especially when we were able to keep you informed and updated throughout the process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review! :)
Kind Regards, Ally
I bought 5xl label printer but will…
I bought 5xl label printer but will tell everyone dont buy it beacuse it is only work with genius dymo label and it is very expensive
18 de março de 2022
Resposta da DymoOnline
Thanks for the review Gokhan, this has been submitted as a service review and would have been beneficial as a product review.
Dymo have always recommended the use of original Dymo labels in any of their machines, this one is no different. We ensure to put this information in the product description also. The genius (microchip) labels have been on the market for approximately 2 years now so unless you were still in possession of old stock the labels would be able to be utilised in any upgraded model.
Feel free to reach out to our team via the chat facility on the Mega website should we be able to assist you further.
Many Thanks
Hayley
Care Required To Choose Carefully - Still A Good Product
Using this product has shown no improvement in the last 48 years since I last owned this style of printer. Admitted that I'm older & less agile in the wrist for printing, I thought the purchase would have been easier to handle. I don't have massive print runs but if I did I would feel inadequate. Still well priced for it's operations. The LetraTag machine I own & used for 7 - 10 years is a more versatile option for most labelling (for me).
17 de março de 2022
Resposta da DymoOnline
Thanks for taking the time to submit a product review, and especially for the 4-star review 🙏
If there is anything further we can do to assist you with your purchase, even if it is just for guidance, please do not hesitate to reach out to us via the chat function on the Mega website.
Many Thanks
Hayley
I feel I was ripped off by Dymo
I feel I was ripped off by Dymo. On their site they call the Labelwriter 550 "a replacement for the Labelwriter 450". They fail to point out that the 550 can NOT use the same labels as the 450 - rather it has to use new "microchipped" labels.
I purchased the 550 from the Dymo website as my 450 had died, and I sill had a lot of Dymo brand labels for it. As they said the 550 is a direct replacement, I stupidly assumed, because there was no warning about needing new labels, that I'd be able to use up the stock I already had. Instead, I've wasted about $300 of labels.
Dymo, that is blatant ripping off of your customers.
17 de março de 2022
Resposta da DymoOnline
Thanks for the review Anthony.
We are currently speaking to you about this offline to see if we are able to assist you further.
The genius (microchipped) labels have been on the market for approximately 2 years now so unless your exisiting labels were potentially older stock you would have been able to use across both machines.
Keep liaising with us directly Anthony, I'd like to help you further if able.
Many Thanks
Hayley
Product was exactly what was wanted for the office
Product was received in good time, easy to install and worked 1st time it was used
Thanks
16 de março de 2022
Resposta da DymoOnline
Hi Tony,
Thank you for the 5 star review, the team are thrilled you appreciate our products and delivery! On behalf of the DYMO team we hope you have a great day!
Kind Regards, Weng
Exactly as ordered -- thus is the third…
Exactly as ordered -- thus is the third Letratag machine I have owned and wouldn't be without it.
Cheers
Jenny
15 de março de 2022
Resposta da DymoOnline
Hi Jenny,
We are thrilled to have you as part of the DymoOnline family! 🤩Thank you for sharing your kind words with us. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a lovely day! Keep safe! :)
Kind Regards, Princes
Friendly group
Friendly group. Quick to respond to the order. Great that they are Australian.
6 de março de 2022
Resposta da DymoOnline
Hi Drac,
Thank you for leaving us such a wonderful review. 🤩 We are thrilled that you loved your experience; our talent team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Kind Regards, Ally
Sent on the 16th February and still to…
Sent on the 16th February and still to date haven't received them.
3 de março de 2022
Resposta da DymoOnline
Thanks for the review Kerry.
Checking your order history I can see order was placed on the 13th February and despatched from our warehouse on the 16th February. It does appear that delivery via Australia Post did take an extended period to get the parcel to you and for that I am truly sorry.
I will certainly share the feedback with our courier partner.
Many Thanks
Hayley
Excellent quick service.
3 de março de 2022
Resposta da DymoOnline
Hi there,
We are incredibly thankful that you took the time to leave us this review. The team put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review!
Kind Regards, Weng
Resposta da DymoOnline
Hi Sherie,
We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!
Kind Regards, Ally
Your carrier
Your carrier. Amerex, repeatedly told us they had attempted to deliver our parcel to our premises at 5A, 339 WILLIAMSTOWN ROAD, PORT MELBOURNE 3207. They never did. Instead, they stuck a card under the door of number 5, on the opposite side of the block of factories we are situated in and constantly claimed they had attempted a delivery. We will never again deal with any company that uses Amerex as a carrier due to their lying about their "attempted deliveries". We have still not received the goods.
26 de fevereiro de 2022
Resposta da DymoOnline
Thanks for the review Kim.
My apologies that you experienced some delivery issues with one of our courier partners, we will certainly share that feedback with them.
When ordering with us, please feel free to specify on the delivery instructions that you do not wish us to ship with Aramex, we'd be happy to ship with another courier at your request.
Many Thanks
Hayley
Resposta da DymoOnline
Hi Rosie,
We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!
Kind Regards, Ally
Fast. efficient, vouchers for other offers a nice touch
The personalised ‘Packed for you by…….’ hand written note was an added surprise, don’t see that from many online shops!!
22 de fevereiro de 2022
Resposta da DymoOnline
Hi Zendav,
We truly appreciate your kind words! I’m thrilled to hear that you appreciate our packaging and we were able to deliver your order quickly to you. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a fabulous day, and thanks for the review! Keep Safe!
Kind Regards, Ally
Resposta da DymoOnline
Hi Natarsha,
We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe! :)
Kind Regards, Princes
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