Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery. Really good ha... Ver mais
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Leia as opiniões dos outros
Ordered 6 electric wall heaters to replace current ones which had become faulty. Being winter, needed them quickly and e-tradecounter delivered on that score, arriving next day. Had a couple of querie... Ver mais
I wasn't sure exactly what I wanted but a quick chat with Sara on the 'live chat' gave me all the answers. I rang to place my order and again spoke with Sara who remembered me from the 'live chat'.... Ver mais
The goods arrived next day & the product functioned as expected. But the item was packaged in a much too large a box with no cushioning or filling material whatsoever, so could easily have arri... Ver mais
Informações sobre a empresa
- Serviços de aquecimento
- também em
- Canalizador
- Loja de Iluminação
- Loja de utensílios de cozinha
- Loja especializada em baterias
Informação fornecida por diversas fontes externas
We use TrustPilot to monitor and review our performance and to allow new and existing customers to buy with confidence. Our goal is for every customer to give us 5 star reviews, if a reviewer has a negative comment then we look at how we can improve our service to make sure the problem doesn't repeat itself so improving future customer experiences and the overall performance of the company.
Informações de contacto
Allen House, Edinburgh Way, CM20 2HJ, Harlow
- +44 (0)1279 426832
- sales@e-tradecounter.co.uk
- www.e-tradecounter.co.uk
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nobo heating system
Very good service, even emailed to check that I understood that I needed a controller . Quick service and pleasant staff.
Pressure valve
Excellent web site, found the part easily, it arrived on time and was the part as listed on the site, packaging was good. I have used the site before and will again.
Good price. Delivered quickly.
exactly as ordered and delivered as promised.
etradecounter dealt with my purchase professionally. The order process was easy to use and all went well. The parts are fitted and working as they should.
Out of stock - 2 Days to be notified
Pretty poor service, placed order and then received an email 2 days later telling me the item was out of stock and would not be re-stocked.
Considering competitors are offering next day delivery and have a reliable stock system, I will not be using e-tradecounter again.
Efficient Service
Prompt despatch. Well packaged. Courier arrived on time. Product as described.
fast smooth transaction...excellent....
delivered on time...great product...good communication... i will gladly deal with them again.
cheers
Jay.
Website pricing
Ordered an item on the website but after the order was accepted I was advised by email that the price had increased (significantly) and therefore I need to pay the additional amount. Most sites will honour the price that they publicise or they risk being accused of mis-selling, sufficed to say i cancelled my order and will not use this site again.
Very efficient and knowledgeable staff.
Very helpful, efficient staff
Great service
Absolutely great, I ordered a new heater over the phone, the staff were very helpful and my order arrived in good condition and on time, very happy.
Realy fast parts.
Genuine parts, good value, delivery next day, great service, will use them again.
Good product , good price, fast delivery
Quality branded product at a competitive price delivered faster than expected. Exceeded expectations.
All ok
Swift and prompt delivery. Product not that well packaged/wrapped, but was undamaged so that was fine
Disapointed & annoyed
Order placed on 1/9/16 delivered 7/9/16. Fine. One item damaged, reported immediately...no response. Sent e-mail...no response. Phoned and left message to return call...no response. Totally frustrated and annoyed.
New electric wall heatets
Trolled the Internet found this company best on price goods turned up when ordered no hassle will use again
Not delivered on time
Having paid for 1-2 days delivery, which I discovered I need not have paid because delivery is free over £100, it took5 days for the heaters to arrive. When I phoned for a 2 nd time, I was told that the delivery charge would be refunded but I don't see it on my statement.
delivery promises broken, had to cancel!
Web site says 2/3 days IF in stock but no way of knowing if an item IS in stock. ...waited, then telephoned 3 times, new promises - but no delivery. . Staff polite but unable to resolve. Staff were polite but unable to resolve, cash refunded promptly, now purchased elsewhere.
Goods delivered as described well packaged and working well so far.
See above experience
Order not dispatched
I tried to buy some LED light bulbs and had a tight deadline. When I ordered, it said delivery would be 2-3 working days. 6 working days later, I phoned and was told that the bulbs had not been dispatched yet. No one contacted me to say that the order was delayed.
A Experiência Trustpilot
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