I ordered a ponytail extension that included $27 for shipping. When the order is “in transit” I get messages from DHL requesting ANOTHER $24 for duty tax. The website definitely does not disclose that... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Postage was quick but then it should be for the cost. A huge, slightly bigger than A4 padded envelope containing a packet of tiny clips! No wonder the postage was so expensive!! Mental! Ended up buy... Ver mais
A empresa respondeu
Everything was great, from ordering to delivery. Great choice of colours, very fast delivery, item packaged and presented perfectly, and item itself absolutely gorgeous. Thank you
A empresa respondeu
I have purchased from Easilocks several times and I am never disappointed with the service. The items are of great quality and extremely well packaged. The goods arrived quickly and I was kept informe... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Easilocks Human Hair Extensions offers Award Winning hair extensions. Whether you are looking for a clip in ponytail or tape extensions we have it all. 🚚Fast Delivery 💎No Hidden Charges 😜Easy Returns ✨Free Virtual Colour Matching
Free Colour Matching Service
Escrito pela empresa

- We are here to help💕
- DM us with a picture of your hair in natural daylight and we will do the rest for you!✨
Informações de contacto
Mascalls Lane 4, CM14 5LR, Reino Unido
- Info@easilocks.com
- www.easilocks.com
Shop in Our Sale Now!
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pony Tail Joy
I bought the 14" balayage wavy ponytail as I am worn out with extensions and it is hands down the best most easy to style, nicest colour and natural clip I have ever bought. Highly recommend, its thick, the hair feels luxurious and the mix of colours makes it so natural looking. I have bought most of Easilocks wigs and clips over the last few years & always been happy but this is my absolute FAVE.

Resposta da Easilocks®
Not very good at when…
Not very good at communication when paying for next day delivery o paid £8.99. An then asked about delivery which I didn’t get 10 days later after returning from a holiday

Resposta da Easilocks®
Fabulous!
Really helpful company! Colour match service was prompt and spot on for my hair colour. I purchased the U Part Wig and it arrived in perfect condition. The product is very well made and looks great on, adding lots of length and volume to my hair.
The only slight negative is that it does get tangled quite easily when I wear it, but will easily brush out afterwards. If you have any tips for keeping it from knotting, I'd be very grateful!
Overall, a really great product and fantastic service.

Resposta da Easilocks®
Great value for money & speedy delivery
Great value for money & speedy delivery

Resposta da Easilocks®
Fantastic
The hair quality is fantastic. The colour is a perfect match, I’m really happy. The packaging is so fab also, really luxury. I bought rollers too they’re fantastic. Fast delivery.

Resposta da Easilocks®
Excellent watsapp message service
Excellent watsapp message service. Fast and clear colour match. Happy to buy product now.. thank you!

Resposta da Easilocks®
Looked like a return
Wrong colour
Looked ragged in packet .
I left it sealed and paid 9 pounds to send it back very upset really .
All sealed seal not broken

Resposta da Easilocks®
I needed a colour match
I needed a colour match, they were so helpful. Gave me a couple options. Very quick at reply’s which made life easier. Great customer service.

Resposta da Easilocks®
Customer service was brilliant so…
Customer service was brilliant so helpful and friendly, knew exactly what colour i needed even lol I was unsure was a perfect match and I love them ❤️ makes my hair look naturally thick and long with no damage and you can't even tell , with my own hair been protected underneath, would definitely recommend and I already have told afew friends . Thank you so much amazing, my hair will look lovely over Christmas 🎄

Resposta da Easilocks®
It took a long time to arrive but…
It took a long time to arrive but product good

Resposta da Easilocks®
Wonderful
Wonderful, very well-stocked shop! I always find my hair color! Excellent quality, affordable prices, and super quality! Fantastic shipping and packaging! Thank you!

Resposta da Easilocks®
Biggest waste of money
Biggest waste of money! Colour match service is rubbish, suggested wrong colour so I lost money sending back and reordering, could no longer use the discount code I hade as the refund was classed as a discount code so had to pay more. New colour doesn’t match the small sample you get so when I opened it, the actual piece was way lighter. It is the most painful thing on my head and sure would cause bald spots with how heavy it is. I bought due to hair loss recently and know this would make it worse. From far away, it looks like hair however feels very cheap and nothing like real hair so does look and feel fake. Really upset with how much I’ve spent on this trying to get the right colour for the product to be terrible and will never be used. Bought due to the amazing reviews but feeling like the bad reviews just don’t make the cut and they hide them as cannot believe no one else has the opinion I do on this product.

Resposta da Easilocks®
Paid next day delivery 8.99 to then be…
Paid next day delivery 8.99 to then be told my order was out of stock and they wint refund me postage no waste time paying for next day delivery.

Resposta da Easilocks®
Not for those with thin fine hair IMO
Colour match was spot on but I think it should be marketed to those with already medium to thick hair. I have fine thin hair and was after some length and volume. This looks bulky and quite comical and it is immediately obvious that this is for want of a better word, wig.

Resposta da Easilocks®
Thank you to Kelly for such a speedy…
Thank you to Kelly for such a speedy service everything arrived in time for my client! So v greatful!!!

Resposta da Easilocks®
Had to pay an extra $50 to get my hair…
Had to pay an extra $50 to get my hair out of customs. What a joke

Resposta da Easilocks®

Resposta da Easilocks®
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.