Easilocks® Opiniões 2893

TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I ordered a ponytail extension that included $27 for shipping. When the order is “in transit” I get messages from DHL requesting ANOTHER $24 for duty tax. The website definitely does not disclose that... Ver mais

Classificada 3 em 5 estrelas

Postage was quick but then it should be for the cost. A huge, slightly bigger than A4 padded envelope containing a packet of tiny clips! No wonder the postage was so expensive!! Mental! Ended up buy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything was great, from ordering to delivery. Great choice of colours, very fast delivery, item packaged and presented perfectly, and item itself absolutely gorgeous. Thank you

A empresa respondeu

Classificada 5 em 5 estrelas

I have purchased from Easilocks several times and I am never disappointed with the service. The items are of great quality and extremely well packaged. The goods arrived quickly and I was kept informe... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de extensões para cabelo
  2. Loja de produtos para cabelo

Escrito pela empresa

Easilocks Human Hair Extensions offers Award Winning hair extensions. Whether you are looking for a clip in ponytail or tape extensions we have it all. 🚚Fast Delivery 💎No Hidden Charges 😜Easy Returns ✨Free Virtual Colour Matching

Free Colour Matching Service

Escrito pela empresa

We are here to help💕
DM us with a picture of your hair in natural daylight and we will do the rest for you!✨

Informações de contacto

Shop in Our Sale Now!

Save up to 90% off now, contact us for a FREE colour match now.

3,9

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Pony Tail Joy

I bought the 14" balayage wavy ponytail as I am worn out with extensions and it is hands down the best most easy to style, nicest colour and natural clip I have ever bought. Highly recommend, its thick, the hair feels luxurious and the mix of colours makes it so natural looking. I have bought most of Easilocks wigs and clips over the last few years & always been happy but this is my absolute FAVE.

13 de novembro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hi Laura!

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service
Great product

12 de novembro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hey,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Classificada 3 em 5 estrelas

Not very good at when…

Not very good at communication when paying for next day delivery o paid £8.99. An then asked about delivery which I didn’t get 10 days later after returning from a holiday

3 de novembro de 2025
Opinião espontânea
logótipo da Easilocks®

Resposta da Easilocks®

Hi Natalie,

Thank you for the review.

Please email info@easilocks.com including your order number our team will take a look into this.

Kind Regards,
Team Easilocks x

Classificada 5 em 5 estrelas

Fabulous!

Really helpful company! Colour match service was prompt and spot on for my hair colour. I purchased the U Part Wig and it arrived in perfect condition. The product is very well made and looks great on, adding lots of length and volume to my hair.

The only slight negative is that it does get tangled quite easily when I wear it, but will easily brush out afterwards. If you have any tips for keeping it from knotting, I'd be very grateful!

Overall, a really great product and fantastic service.

29 de outubro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hey Chloe!

Thank you so much for the 5 star review!!

We really appreciate it xx

Please pop us a mail to info@easilocks.com we can advise some aftercare tips! xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Classificada 5 em 5 estrelas

Happy

Super quick delivery and great product

7 de novembro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hey Lisa,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Classificada 5 em 5 estrelas

Fantastic

The hair quality is fantastic. The colour is a perfect match, I’m really happy. The packaging is so fab also, really luxury. I bought rollers too they’re fantastic. Fast delivery.

10 de novembro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hey Jennifer,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Classificada 5 em 5 estrelas

Excellent watsapp message service

Excellent watsapp message service. Fast and clear colour match. Happy to buy product now.. thank you!

14 de novembro de 2025
Opinião espontânea
logótipo da Easilocks®

Resposta da Easilocks®

Hey Ann,

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Classificada 1 em 5 estrelas

Looked like a return

Wrong colour
Looked ragged in packet .
I left it sealed and paid 9 pounds to send it back very upset really .
All sealed seal not broken

3 de novembro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hi Rachel,

We are sorry to hear you feel this way, for any further return queries please email returns@easilocks.com our team will assist.

Kind Regards,
Team Easilocks.

Classificada 5 em 5 estrelas

I needed a colour match

I needed a colour match, they were so helpful. Gave me a couple options. Very quick at reply’s which made life easier. Great customer service.

13 de novembro de 2025
Opinião espontânea
logótipo da Easilocks®

Resposta da Easilocks®

Hey Kelly,

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Classificada 5 em 5 estrelas

Customer service was brilliant so…

Customer service was brilliant so helpful and friendly, knew exactly what colour i needed even lol I was unsure was a perfect match and I love them ❤️ makes my hair look naturally thick and long with no damage and you can't even tell , with my own hair been protected underneath, would definitely recommend and I already have told afew friends . Thank you so much amazing, my hair will look lovely over Christmas 🎄

4 de novembro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hey Emma,

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Classificada 5 em 5 estrelas

Wonderful

Wonderful, very well-stocked shop! I always find my hair color! Excellent quality, affordable prices, and super quality! Fantastic shipping and packaging! Thank you!

3 de novembro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hey Michela,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Classificada 1 em 5 estrelas

Biggest waste of money

Biggest waste of money! Colour match service is rubbish, suggested wrong colour so I lost money sending back and reordering, could no longer use the discount code I hade as the refund was classed as a discount code so had to pay more. New colour doesn’t match the small sample you get so when I opened it, the actual piece was way lighter. It is the most painful thing on my head and sure would cause bald spots with how heavy it is. I bought due to hair loss recently and know this would make it worse. From far away, it looks like hair however feels very cheap and nothing like real hair so does look and feel fake. Really upset with how much I’ve spent on this trying to get the right colour for the product to be terrible and will never be used. Bought due to the amazing reviews but feeling like the bad reviews just don’t make the cut and they hide them as cannot believe no one else has the opinion I do on this product.

7 de novembro de 2025
Opinião espontânea
logótipo da Easilocks®

Resposta da Easilocks®

Hi Emily,

We are sorry to hear you feel this way.
Please email info@easilocks.com with your order number.

Our returns policy and terms and conditions are listed on our website prior to purchase.

Our colour matching service is advice/guideline to help customers find their shade. Our technicians can not guarantee a 100% match based on images as this is very difficult due to different phones, cameras, lighting and other camera settings being used.
This is listed on our website in the Terms and Conditions.

Our technicians colour match based on the image the customer provides. They also send some real life images of the shades so the customer can also see the shade and make their decision.

We do not hide reviews.

Kind Regards,
Team Easilocks.

Classificada 1 em 5 estrelas

Paid next day delivery 8.99 to then be…

Paid next day delivery 8.99 to then be told my order was out of stock and they wint refund me postage no waste time paying for next day delivery.

7 de novembro de 2025
Opinião espontânea
logótipo da Easilocks®

Resposta da Easilocks®

Hi Sarah,

Please email info@easilocks.com including your order number, our team will take a look into this.

Kind Regards,
Team Easilocks.

Classificada 3 em 5 estrelas

Not for those with thin fine hair IMO

Colour match was spot on but I think it should be marketed to those with already medium to thick hair. I have fine thin hair and was after some length and volume. This looks bulky and quite comical and it is immediately obvious that this is for want of a better word, wig.

30 de outubro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hi Ranger,

Thank you for the feedback!

Please email info@easilocks.com our team can advise some application tips.

Have a lovely evening.

Kind Regards,
Team Easilocks x

Classificada 5 em 5 estrelas

Thank you to Kelly for such a speedy…

Thank you to Kelly for such a speedy service everything arrived in time for my client! So v greatful!!!

28 de outubro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hey Alex,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Classificada 1 em 5 estrelas

Had to pay an extra $50 to get my hair…

Had to pay an extra $50 to get my hair out of customs. What a joke

28 de outubro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hi Jenna,

We are sorry to hear this.

Unfortunately custom charges are completely out of our control.
The US customs are currently fluctuating, hopefully this will be stabilised soon.

Please note, we do email all customers so they are aware after purchasing.

Kind Regards,
Team Easilocks.

Classificada 5 em 5 estrelas

Love my hair

Love my hair, did a great job

1 de novembro de 2025
Opinião espontânea
logótipo da Easilocks®

Resposta da Easilocks®

Hey Niamh,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Classificada 5 em 5 estrelas

Great

Great , good colour match lovely

27 de outubro de 2025
logótipo da Easilocks®

Resposta da Easilocks®

Hi Susan,

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

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