Eastwood Opiniões 

226
TrustScore: 3.5 em 5

3,5

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Classificada 1 em 5 estrelas

I would never buy from Eastwood.com again. Be aware that if you need to return an item, they charge a 10% restocking fee and you also have to pay the return shipping costs yourself. That's an e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The things I have ordered from Eastwood, paints, sealers etc have been of excellent quality and shipped to me in a very reasonable amount of time. I have zero complaints with this company and I will n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was my first order with Eastwood. I have seen them and have checked out some of their items in the past, but really never moved on anything. This time the deal was too good to pass up and I place... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I ordered a touch up paint kit on July 9… but it did not arrive until July 25. So plan ahead. But the product is very good… with the primer, base color, pearl (metallic) and clear coat steps. The kit... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de peças automóveis
  2. Fornecedor de peças para carroceria
  3. Loja de acessórios e equipamento para carros

Escrito pela empresa

Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

226 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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3,5

Todas as opiniões

(226)

40 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fast shipping for a great product…

Fast shipping for a great product (Chassis Black).

16 de abril de 2026
Opinião espontânea
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Resposta da Eastwood

Thank you! We’re glad you’re happy with the fast shipping and the Chassis Black—appreciate your support!

Classificada 5 em 5 estrelas

High quality paint

High quality paint. Very fast shipping. Very happy with Eastwood. Will definitely be using them again in the future

15 de abril de 2026
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Resposta da Eastwood

Thanks so much for the great feedback! We’re glad to hear you’re happy with the paint quality and fast shipping—that’s exactly what we aim for. We truly appreciate your support and look forward to helping you with your next project!

Classificada 1 em 5 estrelas

DO NOT BUY AN EASTWOOD WELDER

Welder broke after less than a month of use. We've now spent over a month trying to get assistance, following up daily with them, with absolutely zero resolution or semblance of effort on their part. We are a business who was evaluating their welders as a potential option to switch (meaning I was hoping to buy 20+ of their top end welder if the quality and support were at least reasonable), and we have still been treated poorly.

10 de abril de 2026
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Resposta da Eastwood

We’re very sorry to hear about your experience—this is absolutely not the level of quality or support we aim to provide, especially given the time and effort you’ve put into trying to get this resolved. We understand how frustrating this must be, particularly for your business. We truly appreciate your feedback and would like the opportunity to make this right.

Classificada 3 em 5 estrelas

Price on Facebook ad was not honored at…

Price on Facebook ad was not honored at checkout. Company representatives gave an excuse that they cannot control when the ads run. I know for a fact this is not true. And even if it were true, you should put an expiration date on the ad. Otherwise this is a bait and switch. As far as the welder goes, I have only tried the arc mode so far and it appears to work well. You should offer an assortment of tips either with the welder or as an accessory.

29 de março de 2026
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Resposta da Eastwood

Thanks for sharing your experience—we’re really sorry for the frustration this caused. We understand your concerns and have reached out to you privately to help make this right.

Classificada 5 em 5 estrelas

I'm restoring a 1955 Plymouth and…

I'm restoring a 1955 Plymouth and everything I've order for doing the project has been great. It arrives fast and their customer service people are very helpful if you have questions.

22 de março de 2026
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Resposta da Eastwood

Thanks for sharing your experience! We’re honored to be part of your 1955 Plymouth restoration and glad to hear everything’s been arriving quickly and working out great. Don’t hesitate to reach out if you need anything along the way!

Classificada 5 em 5 estrelas

I bought the Eastwood 2x2 plasma table…

I bought the Eastwood 2x2 plasma table last year & though it took me a while to understand how to use it, Once I had it figured out I really enjoy building parts with it. Much better than the Langmuir table I used to have which I could get no support for. last week one of my stepper motors broke & Eastwood sent me a replacement immediately, got it in two days. Had my machine up & running in 10 minutes! Thx guys..l.you Rock!

24 de março de 2026
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Resposta da Eastwood

Thanks so much for the awesome feedback! We're glad you're enjoying your 2x2 plasma table and that our support team could get you back up and running quickly. Happy building—we’ve got your back anytime!

Classificada 1 em 5 estrelas

Very poor customer service and return policy!

Ordered the HotCoat® 100kV Powder Coating System for $999.99 and it was missing parts. Called the following morning and asked for a refund and was immediately sent an RMA but no shipping label. That evening still now shipping label so I called again and was told the one that issued the RMA will have to send the shipping label and she would message her to send it. 31 hours later still no return shipping label. So they have over $1000 of my money and I don’t know when I will get it back.

20 de março de 2026
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Resposta da Eastwood

Hello Michael,
We’re really sorry to hear about this experience—that’s not the level of service we aim to provide. We’re reaching out to you privately now to get this resolved as quickly as possible.

Classificada 1 em 5 estrelas

They don't actually ship anything or communicate. Don't buy from Eastwood.

I ordered a small bottle of touch up paint and clear coat and had my order confirmed on 2/17. The next update I got was 9 days later when I got an email saying my order had shipped. When I received the order the next day (I'm also in PA) it was just the clear coat. Frustrated, I went to their website Sunday 3/1 to see why my order status now just says it was delivered when all I got was clear coat. Today, 3/2 I receive an email saying my touch up paint is delayed for another MONTH. This is stupid, it's touch up paint and this company had multiple chances to reach out and let me know that before simply sending the clear coat and not mentioning I would not get my touch up paint. Now I wasted almost 2 weeks waiting for nothing. Don't buy from Eastwood, they will screw you around. I will never buy from them again and I'll probably just accept the loss, leave this review and throw their paint in the garbage. If I ever even receive it. Thanks for scamming me, that was real cool.

17 de fevereiro de 2026
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Resposta da Eastwood

We’re very sorry for the frustration and inconvenience this caused — we completely understand how disappointing that experience must have been. This is not the level of communication or service we aim to provide. We’ve reached out to you privately to look into this further and work toward making it right. We appreciate you bringing this to our attention.

Classificada 2 em 5 estrelas

Ordering

Ordering, I’m directed to a coupon and go through all the directions for $10 off, I get to check out and it says I can’t use it on my order, whatever. I get the items fairly fast and in the box with the application wand the plastic tubing is broken in pieces probably from the cold weather. I have some more flexible tubing around and it might work okay but I might need to go out and find some other stiffer stuff. Not impressed!

13 de fevereiro de 2026
Opinião espontânea
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Resposta da Eastwood

I’m really sorry for the frustration — especially with the coupon not applying and then receiving the wand with broken tubing. That’s definitely not the experience we want for you.

We’ve reached out to you personally to make this right and help with a quick solution. Thank you for letting us know.

Classificada 5 em 5 estrelas

Shipped fast rep helped

Shipped fast. Arrived intact. Ordered wrong color and rep helped when I called immediately after order placed.

8 de janeiro de 2026
Opinião espontânea
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Resposta da Eastwood

Thank you for your feedback! We’re glad to hear your order arrived quickly and in good condition, and that our representative was able to assist you right away. We appreciate you choosing us and hope to help again in the future!

Classificada 5 em 5 estrelas

Excellent products and excellent…

Excellent products and excellent customer service. As with any online purchasing, if you do your research in advance and double check before you click, Eastwood is my go-to source for painting and related products.

12 de janeiro de 2026
Opinião espontânea
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Resposta da Eastwood

Thank you so much for the kind feedback! We truly appreciate your support and are glad to be your go-to source for painting and related products. We look forward to serving you again!

Classificada 5 em 5 estrelas

Fast shipping as described

Fast shipping as described

23 de dezembro de 2025
Opinião espontânea
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Resposta da Eastwood

Thank you for the great feedback! We’re glad the shipping was fast and met your expectations. We appreciate your support!

Classificada 5 em 5 estrelas

Pottstown Staff

The staff at the Pottstown store is super helpful. Very good at what they do. Highly recommended!!!

10 de dezembro de 2025
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Resposta da Eastwood

Thank you so much for the kind words! We’re thrilled to hear the Pottstown team took great care of you. We truly appreciate the recommendation and look forward to helping you again!

Classificada 4 em 5 estrelas

Like their powder coating product just…

Like their powder coating product just fine. Shipping seems a bit high for one pound of powder though.

10 de dezembro de 2025
Opinião espontânea
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Resposta da Eastwood

Thank you for sharing your feedback about our powder coating product. We understand shipping costs are a concern and appreciate your input.

Classificada 5 em 5 estrelas

Powder Coating for Refurbing a Deco Motel Sign

First experience with Eastwood and the tech advisor was helpful and made a mistake on quantity, openly admitted it and fixed it on the spot
Will use Eastwood again!

2 de dezembro de 2025
Opinião espontânea
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Resposta da Eastwood

Thank you for sharing your experience! We’re glad our tech advisor was able to help and quickly correct the issue. We appreciate your feedback and look forward to serving you again!

Classificada 5 em 5 estrelas

Eastwood had the product that I needed…

Eastwood had the product that I needed for a good price and the shipping was excellent.

24 de novembro de 2025
Opinião espontânea
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Resposta da Eastwood

Hi John,
Thank you so much for your review! We’re glad to hear you found the product you needed at a great price and that the shipping met your expectations. We appreciate you choosing Eastwood and look forward to helping you again whenever you need us!

Classificada 5 em 5 estrelas

Great company Great products

28 de novembro de 2025
Opinião espontânea
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Resposta da Eastwood

Hi William,
Thank you for the great feedback! We're thrilled to hear you’ve had a positive experience with our company and products. We truly appreciate your support and look forward to helping you again in the future.

Classificada 5 em 5 estrelas

Goog service and quality products.

I've ordered from Eastwood numerous times for both materials and tools. My experience has always been that they ship quickly unless the product is out of stock, and even then they notify me of the situation quickly. There products are constantly of high quality and are good value based on price. I have used them for powder coating supplies and finishing products. I especially like the Rust Encapulater Plus and the Chassis Black product.

27 de novembro de 2025
Opinião espontânea
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Resposta da Eastwood

Hi David,

Thank you for such a thoughtful review! We’re grateful for your continued trust in Eastwood and thrilled to hear that your experiences with our shipping, communication, and product quality have been consistently positive. It’s great to know our powder coating and finishing products have been serving you well—Rust Encapsulator Plus and Chassis Black are definitely customer favorites.

We appreciate your loyalty and look forward to supporting your future projects!

Classificada 1 em 5 estrelas

Horrible company

I ordered a 2 cans of epoxy primer on the web site it said order with in so much time and will be shipped by 28th. I ordered the part, went online 3 days later to see if i could find a tracking number and still said processing so i sent an email to the customer support center, was told i should have something by no later than Thursday or Friday. It’s been almost 2 weeks and have got nothing from them. I called and the phone number they said “ sorry for the inconvenience the best we can do is waive the 10% return fee. Not only are they miss leading and lying to their customers but they still want to act like they are doing you a favor for their crap for customers service. I wont recommend this company to any one if they treat their customers this way imagine what the product is like.

24 de agosto de 2025
Opinião espontânea
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Resposta da Eastwood

Hi Arturo, we’re very sorry for the delays and the frustration you’ve experienced with your order and our service. This isn’t the experience we want for our customers. We’ll be reaching out to you privately to help make this right.

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