Eastwood Opiniões 

226
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I would never buy from Eastwood.com again. Be aware that if you need to return an item, they charge a 10% restocking fee and you also have to pay the return shipping costs yourself. That's an e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The things I have ordered from Eastwood, paints, sealers etc have been of excellent quality and shipped to me in a very reasonable amount of time. I have zero complaints with this company and I will n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was my first order with Eastwood. I have seen them and have checked out some of their items in the past, but really never moved on anything. This time the deal was too good to pass up and I place... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I ordered a touch up paint kit on July 9… but it did not arrive until July 25. So plan ahead. But the product is very good… with the primer, base color, pearl (metallic) and clear coat steps. The kit... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de peças automóveis
  2. Fornecedor de peças para carroceria
  3. Loja de acessórios e equipamento para carros

Escrito pela empresa

Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

226 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(226)

40 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Horrible experience

Horrible experience. There video said to paint color at 15 PSI. Got horrible orange peel. After research found out the paint should be painted at 25-30 PSI. Reported issue. After weeks they finally admitted 15 PSI was wrong but no reimbursement. Had to sand everything down again taking ours and buy a second gallon of color. Ran into another nightmare on clear. Activator says 70-80 degrees. However, black paint in the sun gets way hotter than outside air temp. Horrible orange peel again. For a DIY shop they are not providing anything close to needed instructions and some instructions are flat out wrong. Avoid!

13 de abril de 2024
Opinião espontânea
logótipo da Eastwood

Resposta da Eastwood

Hello Michael, we are so sorry to learn you experienced these difficulties with your project. A member of our tech department will be in touch soon. Thank you for reaching out.

Classificada 5 em 5 estrelas

Went to Ohio store and Wow.

I purchased an engine picker hoist and rotating engine stand at the Parma, Ohio store.
Great experience. Three different folks assisted me all very pleasant and able to load these boxes of steel into my truck!
The next day I assembled everything and put them to use.

5 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Trying to buy a paint gun

Trying to buy a paint gun, put my order in, got a message wanting for shipping quote, after 3 days I get shipping quote, I reply ship it. The next day I replied please ship the paint gun. I am still waiting for a reply

15 de março de 2024
Opinião espontânea
logótipo da Eastwood

Resposta da Eastwood

Hi Dan! thanks for reaching out. We did not receive your reply to our email with the shipping quote - not sure what happened but we are more than happy to get this taken care. We will view this review as approval for the shipping cost and proceed with the order. Thank you

Classificada 3 em 5 estrelas

My order was cancelled after two…

My order was cancelled after two weeks...out of stock.

29 de dezembro de 2023
Opinião espontânea
logótipo da Eastwood

Resposta da Eastwood

We apologise for any inconvenience. Like many retailers we allow our customers to purchase out-of-stock items to reserve inventory once it has returned to stock. This allows our customers to essentially 'stand in line' waiting for the product's return. Sadly in this case, due to a supply issue we had to discontinue the product. While not an easy choice we felt it was in the best interest of our customer rather than waiting indefinitely.

Classificada 3 em 5 estrelas

Your site is very confusing

Your site is very confusing. Keeps flashing up $10 and S15 off if I spend so much. Keeps flashing Cookies accept. Draws you away from placing orders. FINALLY got my order place without any kind rebate. If tried the chat and they couldnt locate what I had saw earlier. After I placed orders I start getting emails about product price reduction on stuff I ordered

24 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

DON'T ORDER ANYTHING ON BACKORDER

Ordered tools over 10 days ago, have not received shipping notification. The order status shows "processing". Eastwood sends me emails asking for a review. NOT impressed! If I ever receive the items I have purchased this will likely be my last order from Eastwood.

5 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Nope. Just Nope.

Nope. Just nope. Eastwood sells things they don't have and charges you. Ten days later, they cancel the order. I haven't seen a refund yet.... I see no reason to ever buy from there again.

1 de janeiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Cancelled My Order

Ordered a Yost Model 436608 97" x 4" Cutting Guide (SKU: 56598). Item was on backorder and they said I would get a notification when it shipped (not IF it shipped). A few days later I was notified that the item was cancelled and was refunded. Based on other reviews here I see I'm not the only one this has happened to, either. I gave them two stars only because I do understand "things happen". Also, like other have reported here: I am getting almost daily emails asking to review them. So...here they go!

9 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Not worth eating your time

Ordered item. Waited along time for item to ship. Guess what? Item was cancelled. Don't waste your time trying to order here.... Wish I had read the reviews on other sites before trying to order!

9 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Shipping Error and Poor Customer Service

After an online coupon for free shipping incorrectly marked the cart with free shipping (after entering all shipping info and selecting the shipping where it calculates the cost) then charged for shipping upon PayPal checkout, customer service said over the phone that they would refund the cost of shipping but went back on their word via email and said they would no longer be refunding what they said they would. Not a great situation to be in.

8 de dezembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Quit Bugging Me!

3.6 stars but I rounded. I love their products - I am not aware of anyone in classic car restoration parts and supplies that is this consistently good. They are very expensive and shipping seems much slower, but I have never had a quality issue. 100%. The "missing star" - they keep bugging me for reviews via texts and emails. If I visit their site for any reason, I get a text asking for a review. I even think they are stalking me in online chatrooms. Eastwood - every time marketing says customers like more "touches", cut their budget by 20%.

4 de janeiro de 2024
Opinião espontânea

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