Easyholidayparkandfly Opiniões 

20
TrustScore: 4 em 5

3,9

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Informações sobre a empresa

  1. Traslado do aeroporto
  2. Parque de estacionamento dissuador
  3. Parque de estacionamento
  4. Site de comparação de preços

Escrito pela empresa

Our founder was a frequent business flyer. He too, like you, dealt with the hassle of the long drive to the airport and navigating through every airport’s different and complicated parking system all while wondering whether he was getting ripped off, or whether the time it took to do all that would make him miss his flight. The extra step of planning and additional worry ate away at him. After one particularly difficult flight, he decided to take action. Wanting to take that extra burden off from his life and yours, he founded Easy Holiday Park & Fly with his wife, aiming to create a one-stop service for all your airport parking needs. With a background in software and over a decade of experience working with the leading creators in IT, he knows his way around incredible web service, which is why EHPF is focused on creating a straightforward, easy-to-use facility for you, our customers, while maximizing transparency and access to information. Clubbed with her expertise in business and commerce, the duo forms a resilient and tech-forward pair that is dedicated to creating a platform to provide you with all the information that you require to make an informed choice. A family business at our core, we at EHPF treat you like family, making sure you get the best services, at the best price.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

20 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(20)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Would not recommend

Worst experience ever in terms of park and fly, the quoted price might be cheap, but it does not include short stay parking fee which you have to pay either way. All my previous experience with park and ride has been very pleasant as they were very accommodating in terms of parking timings, but my flight got delayed by 2 hours and they charged me extra £20 which is written in their terms and conditions, but it is their modus operando to quote cheap and make money by being rigid in things written in small fonts. Definitely not going to use them again nor recommend them to anyone

13 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

If I could I would give 0

If I could I would give 0 - zero. The owner said to me "f..k you b...h" because I was angry waiting more than 1 hour to bring my car. When I said I will call to the police they bring my car after 2 hours waiting with little child. There was not only me waiting for so long. The workers are very rude. They bring the cars dirty ( in mud - maybe they park on a field somewhere) or with dents- and claims that it's not.their problem.

15 de setembro de 2022
Opinião espontânea
logótipo da Easyholidayparkandfly

Resposta da Easyholidayparkandfly

Dear customer we are really sorry but the person who talked to you was some driver we are only a booking agent and we facilitate the parking with companies we will take this onboard and after investigations decided to remove that company from our booking website
Once again really sorry on behalf of the parking company

Classificada 1 em 5 estrelas

Avoid :)

I booked with them and then needed to cancel 24 hours early. Both Harry and Sam made this extremely difficult as they were pushy and trying to get me to stay. I had a member of there team send me an awful email from there personal email to tell me that they have lost their job due to me. This is a massive breach of GDPR to get my personal information and send me rude emails. I have been waiting over the normal time for my refund and they are just so so rude. Don't know how the company are even still going. Please don't use them.

7 de junho de 2022
Opinião espontânea
logótipo da Easyholidayparkandfly

Resposta da Easyholidayparkandfly

Dear Customer,

Firstly, we sincerely wanted to apologies for the issue you have faced. We have taken strict action against the employee. In terms of refund, Paypal requested us to hold your refund because you had raised a dispute on Paypal. We then informed you via email on the same day that you should withdraw your dispute from Paypal so that we can refund you. Hence the refund was delayed.

Kind regards,
Easy Holiday Park And Fly

Classificada 3 em 5 estrelas

Key issue which is now sorted

Had a problem with my keys after parking with them. Harry has now sorted this out. These things happen sometimes but it's the way that companies deal with things when they go wrong that is really important.
All good now

7 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Really helpful great customer service

Well so far so good I've just booked my parking with this company and all I can say is wow fantastic customer service, I was quite stressed as when I looked on the car parks Web site they said they had no spaces but Harry was very quick to check this out and put my mind to rest.
Thankyou Harry great customer service will definately be booking with you from now on plus believe it or not was cheaper than booking direct with the car park 👍👍

21 de abril de 2022
Opinião espontânea
logótipo da Easyholidayparkandfly

Resposta da Easyholidayparkandfly

Kind regards,
Easy Holiday Park And Fly

Classificada 5 em 5 estrelas

Highly Recommended - excellent services

I have used Easy Holiday more than once. They are highly competitive at price and excellent in customer services. On one occasion, I had to cancel the booking, even the refund process was easy and quick.

For all airport parking requirements, One Stop Shop.

31 de março de 2022
Opinião espontânea
logótipo da Easyholidayparkandfly

Resposta da Easyholidayparkandfly

Kind regards,
Easy Holiday Park And Fly

Classificada 5 em 5 estrelas

Great price and helpful people

Thank you for a great service! Our friends recommended your company and we will definitely keep booking our airport parking with you. Very friendly customer service and good prices 👍

29 de março de 2022
Opinião espontânea
logótipo da Easyholidayparkandfly

Resposta da Easyholidayparkandfly

Kind regards,
Easy Holiday Park And Fly

Classificada 5 em 5 estrelas

No issue at all

No issue at all, Car drop off was next to departure level 5 and car was ready when we came back night 1 o clock.

21 de janeiro de 2022
Opinião espontânea
logótipo da Easyholidayparkandfly

Resposta da Easyholidayparkandfly

Kind regards,
Easy Holiday Park And Fly

Classificada 5 em 5 estrelas

Harry was so helpful throughout

Harry was so helpful throughout. Changed my car details for me when my car was written off last minute. If I could give 10 stars I would. Best parking booking company I have used and I am a frequent traveller

Thanks

Will

8 de dezembro de 2021
Opinião espontânea
logótipo da Easyholidayparkandfly

Resposta da Easyholidayparkandfly

Thanks a lot this counts a lot

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