Had a really great experience with a complicated payment gateway issue while switching business ownership. Ian and the whole team at Easy Pay Direct were fantastic and super helpful throughout the ent... Ver mais
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Leia as opiniões dos outros
If you process payments online and fall into a high risk category this is the company to use. Ive seen negative reviews and they all appear to be user error so to speak. They aren't magicians, but if... Ver mais
Easy Pay does not report to the three major credit reporting agencies. I was told this after months of writing, emailing and calling that they stopped doing this. So, getting a loan through them, maki... Ver mais
A empresa respondeu
The tool & system is great but even more is the support we get from Ian Barnett - anything - anytime gets resolved 😊🙏
Informações sobre a empresa
Escrito pela empresa
Easy Pay Direct is the fastest *safe* way to process payments in the USA and Canada. We offer a custom gateway and merchant accounts for nearly every business type. We are the leading payment processor for informational products, coaches, supplements, e-commerce, and more. Our clients include Grant Cardone, Tony Robbins, Perry Belcher, Wes Watson, and many more.
Informações de contacto
2028 E BEN WHITE BLVD # 240-2006, 78741, Austin, Estados Unidos da América
- 18008054949
- merchantsuccess@easypaydirect.com
- www.easypaydirect.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was nervous about switching payment…
I was nervous about switching payment processors, but Easy Pay Direct made it so easy. The team walked me through everything, and I was up and running in no time.
Helpful and Responsive Team
Helpful and Responsive Team - 5 Star
Every time I had a question, they were right there with an answer. It’s been such a relief to work with a company that actually cares about their clients.
Very efficient and helpful
Very efficient and helpful. Got started right away. Documentation is very clear.
One Year Review
We've been with Easy Pay for about a year now and have not run into any issues. The team is easy to work with and are always quick to respond when we're ready to scale volume :) Thanks EasyPay!
Horrible company
Horrible company. I started using them in June 2023 and in the beginning it was great. I got a lot of support and response times were very quick. After awhile I had issues and would reach out and it would be days before getting a response. In April 2024 they informed me that my account was going to be suspended and that there was nothing they could do. I was told it was an issue with a group of merchants and the processing company was shutting them down. However they told me I could still run transactions while they find a new provider. On May 15th, I was locked out and was unable to process payments and was unable to retrieve my statement reports to submit with a new processor. And they are holding about $30k worth of funds until Oct. But even worse 3 months after my account is shut down my account gets hacked and someone tries to run hundreds of fraudulent transactions. Overall it was a horrible experience
Reliable Processor - 5 star
I sell high ticket items, and finding a reliable processor was a nightmare until I found Easy Pay Direct. Their team is unmatched in industry knowledge 10/10 recommend.
Reliable and Consistent
Easy Pay Direct has been reliable and consistent in their service. I never have to worry about downtime or technical issues.
Timing
It took a bit longer to get set up due to their thorough process. Which I understand is better for my business and keeps me safer. But it was longer than I expected.
Worth the Wait for Setup
Worth the Wait for Setup - 4 star
Easy Pay Direct was great to work with. Setting up actual merchant accounts takes a little more time, but it’s well worth it. They resolved my account problems and offered the best rates.
Ideal for High-Risk Processing
Ideal for High-Risk Processing - 5 star
Excellent for payment processing, especially for high-risk businesses. Very knowledgeable and direct. They guide you through what you need to do to get approved and processing quickly. Best service ever!
Effortless Onboarding
The signup process with Easy Pay Direct was incredibly easy! We recommend them to everybody, Brad and his team are the best.
Made signup easy!!
Great experience from easy pay direct!!! Made the signup process a breeze!! Would recommend easy pay for all your card processing needs!!
Great Customer Service
Easy to work with and quick to communicate! I highly recommend Easy Pay Direct to anyone looking for a reliable merchant account. Their team is very knowledgeable and was able to help audit my decline ratios.
Do deposit..is AUTO DEPOSIT
Do deposit..is AUTO DEPOSIT
4 glitches as deposited no credit to vendor
And investigation
No return of funds
Be CAREFUL

Resposta da Easy Pay Direct
EPD has been great to work with
EasyPayDirect.com has been an absolute game-changer for my business! As a small business owner, accepting credit cards was crucial for our growth, and EasyPayDirect made this process incredibly smooth and efficient. Their seamless payment solutions not only allowed us to accept various forms of payments but also ensured the security and reliability that our customers trust.
What truly sets EasyPayDirect apart is their exceptional customer service and proactive approach in supporting businesses like mine. They didn't just stop at providing payment processing services; they went above and beyond by assisting me in formulating a comprehensive chargeback plan. This strategy not only saved me substantial amounts in fees and refunds but also significantly improved client satisfaction.
Their expertise and guidance in handling chargebacks were invaluable. By implementing their suggested strategies, I've witnessed a significant decrease in chargebacks and refunds, which has not only protected my business financially but also contributed to a more positive customer experience.
Thanks to EasyPayDirect.com, I now have peace of mind knowing that my business is equipped with a robust payment processing system and a solid chargeback prevention plan. I can confidently recommend EasyPayDirect.com to any business looking for reliable payment solutions and expert guidance in safeguarding against chargebacks. Their dedication to their customers' success is truly commendable!
All the right stuff
Great company. Flawless communication. They integrated with my shopping cart and did all the work for me. I can text or call them anytime and get a response almost immediately. Ease, competence, and the results I sought. I highly recommend!
Excellent for payment processing
Excellent for payment processing, especially for higher risk businesses. Very knowledgeable and direct. They tell you what you need to do to get approved and processing quickly and help you do it. These people are the best!

Resposta da Easy Pay Direct
Thanks EPD!
Amazing company! Their team is very helpful. They saved us in a time of need after Shopify (Stripe payments) shut down our processing for being too “high risk”.
Got us up and running quick!

Resposta da Easy Pay Direct
Hands down the best payment processor
Hands down the best payment processor. Highly recommend to everyone I know.
Plus they have great rates and are super helpful.

Resposta da Easy Pay Direct
Incredibly knowledgeable
Great company, amazing customer service. They do underwriting so that you never have account issues in the future. The downside to this is that it takes a few days.
But… well worth it so you don’t get shut down. Stripe shut 3 of our accounts down which is what prompted me to find a more secure solution.
These guys rock.

Resposta da Easy Pay Direct
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