ECBS Opiniões 

1029
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've just had the absolute pleasure of working with Don Millican from ECBS to arrange my company's next energy deal. He has been nothing short of fantastic. Not only did he play an absolute blinder wi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I cant fault ECBS and Lauren who has guided us through the process and offered great advise when required. Highly recommend their service in a competitive market space where as a customer you are nev... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I dealt with Lauren who was polite, friendly and efficient throughout. She checked out our existing contracts and managed to get one we were unhappy with cancelled. She then found us a replaceme... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have recently entered into a long term contract brokered for us by Bryan and Dan of ECBS. They simply could not do enough, I know I was a difficult to please customer from past experiences with ene... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa fornecedora de energia eléctrica
  2. Consultor
  3. Equipamentos e soluções de energia
  4. Site de comparação de preços
  5. Empreiteiro de serviços públicos

Escrito pela empresa

At ECBS, we're more than just an energy broker; we're your dedicated partner in navigating the complexities of the energy market. We offer a comprehensive suite of services, from energy procurement and management to renewable energy solutions and compliance. Our tailored approach ensures that your business receives a solution that is not only cost-effective but also aligns with your sustainability goals. As a self-regulated consultancy and a member of the Ombudsman's ADR scheme, we are committed to transparency and building lasting relationships with our clients.

Your Trusted Partner in Energy Management

Escrito pela empresa

Smarter Energy Decisions, Measurable Results.
ECBS is a forward-thinking energy consultancy dedicated to helping UK businesses achieve their energy and sustainability goals. We leverage our market expertise to provide innovative solutions in energy procurement, management, and renewables. Our goal is to empower your business with the insights and strategies needed to reduce costs, enhance efficiency, and transition to a greener future. We pride ourselves on our transparent and client-focused approach.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1029)

57 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Don from ECBS was recommended to me by Douglas Cameron of Creative Designs Ayr.

Don from ECBS was recommended to me by a colleague in Scotland. We engaged with Don to help us source competitive pricing for electricity and gas to our new premises. Don's knowledge of the market and expertise lead us to a great option that we have taken. Customer service and communication was 1st class. I would recommend ECBS without question.

19 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

AMAZING SAVING !

AMAZING SAVING !! Jonathan is one of ECBS’s senior energy consultants and is a true professional within the commercial energy industry. He has worked diligently on our energy account over the last 12 months, and he has saved us a monumental amount of just over £55,000. I recommend Jonathan and ECBS to any business who is looking to achieve massive energy savings and is looking to future proof the sustainability of their energy budget.
Soymon

15 de novembro de 2025
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Resposta da ECBS

Thanks Soymon. Great to see that work pay off for you. Jonathan puts a lot into supporting his clients and it’s good to see the results land.

Classificada 4 em 5 estrelas

Great service

Great service, Jamie Barber got us the best deal. Thank you

12 de novembro de 2025
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Resposta da ECBS

Appreciate the feedback. Jamie will be glad to hear it. Thanks for choosing us.

Classificada 5 em 5 estrelas

Lauren Jarvis has been a great help to…

Lauren Jarvis has been a great help to us offering good advice and recommending a 3 year deal. Looking forward to having our own Energy Consultant for future use instead of the minefield of other brokers. Thanks Lauren to you and your team.

28 de outubro de 2025
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Resposta da ECBS

Thanks Angela. Glad Lauren’s support made things clearer for you. We’re looking forward to working with you over the long term.

Classificada 5 em 5 estrelas

Jack Fenwick

Jack Fenwick, has been an absolutely brilliant for me. He has always been there to help when needed and always given me the best service I could ask for.
Would highly recommend Jack and the team to anyone looking to change Utility companies.

4 de novembro de 2025
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Resposta da ECBS

Thanks so much, Peter. Really appreciate the feedback, Jack and the team will be pleased to hear this. Great to know you’ve had such a positive experience.

Classificada 5 em 5 estrelas

We have been dealing with Lauren who was very supportive throughout the sign up process and finding best packages for us.

We have been dealing with Lauren who was so helpful and enthusiatic. We had already been in direct contact with a utility company and Lauren was able to provide a more competitive package with prices lower for the next 2-3 years.
Lauren was great and providing support and guidance explaining what was required at each stage to make it easy to follow and understand.
Thanks Lauren

31 de outubro de 2025
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Resposta da ECBS

Thanks, Ivor. Glad to hear Lauren made things easy and found you a better deal. We’ll make sure she sees your message, she’ll be chuffed with this feedback.

Classificada 5 em 5 estrelas

Expertise and support very much appreciated

Declan helped me to settle a very difficult case with Corona Energy. Took nearly a year but was always contactable and in the end helped me settle last week for less than half they were trying to charge me. Thank you!

23 de outubro de 2025
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Resposta da ECBS

Thanks, Simon. Declan will appreciate the mention, that was a tough case and he worked hard on it. We’re glad it’s all resolved and that you’re happy with the outcome.

Classificada 5 em 5 estrelas

Exceptional knowledge and service above and beyond

We’ve been communicating with ECBS for several months and recently made the switch. From our first contact with Lee and now Gavin as our dedicated account manager, the experience has been consistently professional and supportive.
As a housing association, it’s absolutely critical that we work with a broker who understands the complexities of managing a large portfolio of properties and supporting vulnerable customers. ECBS not only understood this but were able to navigate the challenges and tailor their approach to our needs.
Since making the switch, Gavin has been fully supportive and accessible at every step, gradually working through all outstanding issues with care and attention. Unlike many utility suppliers who simply push contracts without ensuring full understanding, ECBS has taken the time to make sure we comprehend exactly what we’re signing up to— no confusion.
Their communication is above and beyond—clear, timely, and reassuring. Clearly passionate about what they do, their enthusiasm translates into exceptional customer care.
What sets ECBS apart is their depth of knowledge. They don’t just offer a single point of contact —they bring real expertise removing the stress of dealing with multiple providers, customer service agents, chat bots, and endless email chains. Every query has been met with patience and understanding.
ECBS has been open and transparent throughout, and they’ve shown zero tolerance for poor service from utility companies—advocating for us when needed and ensuring we’re treated fairly.
To date, we’re very happy with the service and support we’ve received. So far I would say ECBS will truly understand any sector, values your time, and delivers a seamless, knowledgeable service.

22 de outubro de 2025
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Resposta da ECBS

Thank you, Rebecca. We really appreciate the kind words and the trust you’ve placed in us. It’s great to hear that Lee and Gavin have made the process clear and supportive. We’re proud to work with organisations like yours and look forward to continuing to make things as straightforward as possible.

Classificada 5 em 5 estrelas

Electricity contract

We dealt with Bryan from start to finish, he was very clear in explaining all the quotes he had got for us for our electric contract.
If there is anything we need he is just a phone call away and is very helpful with everything.

Thank you once again Bryan!

1 de outubro de 2025
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Resposta da ECBS

Thanks, Rachel. Great to hear Bryan made everything clear and easy to manage. We appreciate you taking the time to share your experience and are glad to have your support.

Classificada 5 em 5 estrelas

Graham has been really supportive and…

Graham has been really supportive and helpful to us, we have appreciated all of his guidance and will be working with him in the future.

13 de outubro de 2025
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Resposta da ECBS

Thanks, Katy. We really appreciate your feedback and look forward to continuing our work together.

Classificada 5 em 5 estrelas

Their phone call was like a breath of fresh air my…

I was under alot if stress with my current electric contract and then was aproached by ECBS a month ago.
They listened to my concerns and offered to help and guided me in solving this issue the best way maintaining a professional relationship. They have kept me up to date at all times with any progress. So far I am happy with their services and hope I will be able to do business with them very soon as I am sure they will keep our needs in mind before offering us a contract.

17 de setembro de 2025
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Resposta da ECBS

Thank you, Najma. We’re glad we could help ease the process and appreciate your trust in us.

Classificada 5 em 5 estrelas

Lee has been accommodating around my…

Lee has been accommodating around my work schedules and appointments. I hope to have a quote that I can action on soon.

13 de outubro de 2025
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Resposta da ECBS

Thank you for the review, Lee will be pleased to have helped.

Classificada 5 em 5 estrelas

Great service

Jason was very proactive and thorough in helping us secure a competitive price for our energy bills.

1 de setembro de 2025
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Resposta da ECBS

Appreciate the kind words. Glad Jason could help secure a strong outcome for you.

Classificada 5 em 5 estrelas

James Tomlinson has been really helpful…James is very friendly, provides an excellent service.

James Tomlinson has been really helpful to our company over the last 3 years helping with our Electricity tariff, looking for the best deals to suit us and helped us to claim for the CCL charge.
We have just completed our 3rd contract.
James is very friendly, provided an excellent service.
Would definitely recommend James.

6 de outubro de 2025
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Resposta da ECBS

Thanks so much, Debbie. We’re pleased James has supported you well over the years.

Classificada 5 em 5 estrelas

Great service from Curtis

I had a great service from Curtis from start to finish. I’d highly recommend him to anyone!

6 de outubro de 2025
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Resposta da ECBS

Thank you, Chris. Delighted to hear Curtis made the process straightforward and positive.

Classificada 5 em 5 estrelas

Helpful and Professional

Don was extremely helpful in finding us a new electricity deal. I had spoken to him earlier in the year, and even though we didn't need his services at that time, he was helpful with a problem we were having.
6 months later, when we were searching for a new contract, Don's name came to the front of my mind due to the helpfulness he provided a few months back.

27 de agosto de 2025
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Resposta da ECBS

Thank you for the kind feedback. We’re glad Don was able to support you both earlier in the year and with your new contract, it’s always great to hear when our team makes a lasting impression.

Classificada 1 em 5 estrelas

Cold calling our business

Cold calling our business, firstly having the incorrect contact details and then being very persistent to the point of being rude about getting contact details for the person in the business. Not taking No for an answer.
Not impressed

19 de agosto de 2025
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Resposta da ECBS

Dear Amy,

Thank you for your feedback and for bringing this to our attention. We sincerely apologise for the manner in which you were approached, persistence should never cross into rudeness, and the experience you describe does not reflect the professional standards we expect from our team. This will be addressed internally.

That said, we would like to be transparent. Cold calling is a long-established and legitimate part of our industry, as it allows us to reach businesses who may benefit from lower energy costs or sustainability solutions but are unaware of the options available. We understand it is not always welcome, and we always aim to be respectful in how we approach.

If you would prefer not to be contacted by ECBS again, we can ensure your details are suppressed from our call lists, please email complaints@ecbs.co.uk
with your request. For broader protection from all unsolicited sales calls, we would also recommend registering your business number with the Corporate Telephone Preference Service (CTPS).

Once again, we regret that your interaction with us fell short of expectations and thank you for raising this so we can continue to improve.

Classificada 5 em 5 estrelas

Highly Recommend

Nathan Stockill, was just what we needed after being let down time and time again by our soon to be ex supplier for electricity. ECBS have been there for us all the way and would highly recommend

14 de agosto de 2025
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Resposta da ECBS

Thank you for your kind words. We’re delighted we could support you after your challenges with your supplier, and we’ll make sure your feedback is shared with the team.

Classificada 5 em 5 estrelas

ECBS are a breath of fresh air in…

ECBS are a breath of fresh air in comparison to other energy companies I have worked with. I have been working with Beverley Forster to secure a few of our businesses energy contracts and she has been so helpful and informative.

There was never any pressure and the rates she came back with were very competitive.

31 de julho de 2025
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Resposta da ECBS

We really appreciate your feedback. It’s great to hear Beverley made the process clear and straightforward, and that you found our approach and rates competitive.

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