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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Απατεώνες παρήγγειλα γυαλιά ic berlin τα πλήρωσα 415.Euro Και άνοιξα το κουτί από την κούριερ και μέσα στο κουτί είχε μόνο τη θήκη και το μαντηλάκι η κούριερ αποζημίωσε την edel optics και η edel opti... Ver mais

Classificada 1 em 5 estrelas

Omöjligt att få tag i någon support och svarar inte på mejl. Står att jag fått min beställning godkänd men inte fått någon bekräftelse på mejlen heller. Aningen oroväckande att det står på sidan att j... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm very happy with my purchase. 1. Super fast shipping. 2. The price beats everyone! 3. Communication through email from purchase to delivery, this was really nice when your online shopping at this p... Ver mais

Classificada 1 em 5 estrelas

I ordered Tom Ford FT1089 sunglasses and received a completely wrong case — way too small. After multiple emails explaining the issue, all they offered was: return everything and wait weeks f... Ver mais

Informações sobre a empresa

  1. Loja de óculos de sol
  2. Loja de roupa
  3. Fornecedor de lentes de contacto
  4. Grossista de óculos

Escrito pela empresa

Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

792 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 6% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service!

They had the product I wanted at a good price. They were fast and efficient with good communication throughout the process. I highly recommend them!

12 de agosto de 2021
Classificada 5 em 5 estrelas

Will be making more purchases from this website

So I’m on the internet, looking for a pair of Tom Ford eyeglasses that are discontinued. Edeloptics not only offered me the best price, their expedited shipping was affordable, and my package arrived in 3 days! Not to mention, the packaging was perfect, my glasses came in their beautiful velvet case, and an authenticity card. No, this is not a fake review… I urge you to give this site a try, you won’t be disappointed :)

11 de agosto de 2021
Classificada 2 em 5 estrelas

Leave a review to get a response from them

UPDATE: I have been given a refund and I will now get different glasses— Previously - I have ordered my prescription glasses from Epel Optics and they have been supposedly not been delivered to Epel by their supplier. It has been a month and you cannot phone them. I want my glasses to come or my money back because i literally can't see. They don't take it seriously enough that people order prescription glasses from them.

6 de agosto de 2021
Opinião espontânea
logótipo da edel-optics.com

Resposta da edel-optics.com

Dear customer,

Thank you for your review. We are very sorry you had this experience. We have cancelled your order because it was taking a long time. We will refund you within the next few days. You can now choose to order another in-stock frame which will be much quicker than editing your previous order.
Thanks again for shopping with us.
Kind regards,
Your Edel-Optics Team

Classificada 5 em 5 estrelas

Awesome Experience

I ordered the Maui Jim Hookipa sunglasses and I was amazed at how fast they shipped the order. More importantly, it arrived when they said it would. I would highly recommend this company!

3 de agosto de 2021
Classificada 5 em 5 estrelas

Awesome All Around

Awesome service. Delivery fast as promised and item exactly as described. Will use from
Now on for all my eyeglasses and sunglasses. Glad I found this place!

2 de agosto de 2021
Classificada 5 em 5 estrelas

Amazing!

The team at Del-Optics.Com is very professional and has great products and customer service! Not to mention, there products arrive in only a few days. I’ll be sticking with Del-Optics.Com whenever I’m purchasing my eyewear!!! Thanks

28 de julho de 2021
Classificada 1 em 5 estrelas

Wrong Glasses Received

While the shipping was extremely fast, the glasses I ordered came in a different pattern/color than what I ordered. I have tried contacting customer service via email, phone and Instagram without success or even confirmation that my messages are getting through. These sunglasses are for my girlfriend's upcoming birthday and would like to be able to give her the glasses I ordered. Please help!

27 de julho de 2021
Opinião espontânea
logótipo da edel-optics.com

Resposta da edel-optics.com

Dear Jake,

Thank you for your review. We are very sorry you had this experience and for the inconvenience. As you have already sent the glasses back to us, we hope your replacement pair will arrive as soon as possible, at the earliest this weekend but also possibly next week. Thanks again for shopping with us.

Kind regards,

Your Edel-Optics Team

Classificada 5 em 5 estrelas

This is a REAL review

This is a REAL review! I was a little skeptical about purchasing from a company that was not located in the US, but read the other reviews and took a chance. I am soooo happy I did! First, the cost of my Tom Ford glasses were cheaper with this company than with my optometrist. I paid $244 and the optometrist was charging $575! Wow, now that’s an up charge! Second, delivery was free and no taxes. And, my glasses arrived within days after purchasing them. I am VERY happy with my decision!!!

22 de julho de 2021

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