Απατεώνες παρήγγειλα γυαλιά ic berlin τα πλήρωσα 415.Euro Και άνοιξα το κουτί από την κούριερ και μέσα στο κουτί είχε μόνο τη θήκη και το μαντηλάκι η κούριερ αποζημίωσε την edel optics και η edel opti... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Omöjligt att få tag i någon support och svarar inte på mejl. Står att jag fått min beställning godkänd men inte fått någon bekräftelse på mejlen heller. Aningen oroväckande att det står på sidan att j... Ver mais
A empresa respondeu
I'm very happy with my purchase. 1. Super fast shipping. 2. The price beats everyone! 3. Communication through email from purchase to delivery, this was really nice when your online shopping at this p... Ver mais
I ordered Tom Ford FT1089 sunglasses and received a completely wrong case — way too small. After multiple emails explaining the issue, all they offered was: return everything and wait weeks f... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Informações de contacto
Nobistor 16, 22767, Hamburg, Alemanha
- +1 929-470-7868
- info@edel-optics.com
- www.edel-optics.com
Respondeu a 6% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great company and product!
I totally recommend this company for following reasons; very fast delivery, product shows exactly as on the website of the company, very professional and quick in customer inquires. If item needs to be returned company has sent out a very detailed email what to do step by step including a free return label. I highly recommended this company!
What can I say it was easy great…
What can I say it was easy great service I ordered my glasses and they were delivered in two days. I will probably by some more because of the quick delivery.
Fast and easy
Great experience
I have been so happy with this purchasing experience that I decided to write a review. Right from the point of placing the order, they kept me informed with timely emails about my order having gone through, having been accepted, the expected shipment date, start of shipment, imminent arrival, and finally the notification of delivery. The item was what I ordered. Great experience.
Great selection
Great selection, AWESOME Price. And lastly, delivery in 2 days... Definitely considering buying my future glasses from you guys next year.
Arrived quickly
Arrived quickly, genuin e Tom Ford glasses and great price. Would definitely use Edel Optics again
Super fast shipping and item as described
Excellent service I purchased a pair of Tom Ford and it comes like 5 days later from Hamburg. The product is perfect as its description. Will buy again later!
Ottimo sito con prezzi veramente…
Ottimo sito con prezzi veramente eccezzionali. Nel mio caso gli occhiali sono arrivato dopo circa 8 giorni(con lenti graduate) con scatola e cartellino di autenticità. Non dó la quinta stella perchè il sito sarebbe da migliorare,la navigazione non è il massimo
Loved my tom ford sunglasses
Loved my tom ford sunglasses. Fast shipment. Received my sunglasses shipped from Germany in 3 days.
Ordered Fendi sunglasses that are from…
Ordered Fendi sunglasses that are from a past season and no longer widely available in the US at a much higher cost, I ordered on Tuesday and received on Friday, super fast service especially since the glasses are coming from Germany. Incredible prices these are authentic and brand new. I would have given 5 stars but had issues when paying, payment would not go though until I paid via PayPal. I then read several reviews and became a bit trouble as someone said they received two pairs because they also had issues at check out, Thank God this did not ocurre to me, I would not want to go though the dispute process. I didn't have to contact customer service. Very excited with my new sunglasses! Thank you edel-optics for having competitive prices
Just awesome
Excellent service and delivery time was awesome glasses are 100% authentic thank you for the shopping experience
Non-responsive and inflexible returns policy
I would not recommend this company. They don't send you a form for returns but state that if you don't have a printer "please contact us by e-mail and we will send you your return label by post." As I don't have a printer, I have emailed them twice asking for this return label and called up twice but have had no response. They also don't give you a refund if your item reaches them after 14 days since delivery, but I've spent nearly a week waiting for them to send me the returns slip with no response. I'm really worried I won't be able to get my £83 refunded now even though I contacted them within a week of delivery to try to arrange the return.

Resposta da edel-optics.com
Fast shipping and arrived exactly on…
Fast shipping and arrived exactly on time. They are awesome sunglasses.
best website ever
best website ever, fast shipping didn’t expect it to come today after 4 days of purchasing it. now i know where to find from now on, i’m going to be telling all my people to shop with you guys.
Thank you!
Love this company> Great Service
Was very pleased to find a model that…
Was very pleased to find a model that is no longer made. Shopping was easy, products showed measurements to accuracy, and photos too. Shopping was easy, checkout was easy and shipping was fast. Got exactly what I wanted and the glasses were in a protective case. Thank you.
Fast delivery and authentic
Fast delivery and authentic ! In love with my new sunnies
Received wrong color /Wrong model Number/possible bait and switch
After reading the bad reviews ,i now feel ive fallen victim to.I ordered a Specific pair of gucci sunglasses ,the model number written on invoice and in email .But when I got my package I got the wrong color and model delivered to me.Almost like a bait and switch ,I tried sending an email but it tells me the edel optics email folder is full ..

Resposta da edel-optics.com
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







