Απατεώνες παρήγγειλα γυαλιά ic berlin τα πλήρωσα 415.Euro Και άνοιξα το κουτί από την κούριερ και μέσα στο κουτί είχε μόνο τη θήκη και το μαντηλάκι η κούριερ αποζημίωσε την edel optics και η edel opti... Ver mais
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Omöjligt att få tag i någon support och svarar inte på mejl. Står att jag fått min beställning godkänd men inte fått någon bekräftelse på mejlen heller. Aningen oroväckande att det står på sidan att j... Ver mais
A empresa respondeu
I'm very happy with my purchase. 1. Super fast shipping. 2. The price beats everyone! 3. Communication through email from purchase to delivery, this was really nice when your online shopping at this p... Ver mais
I ordered Tom Ford FT1089 sunglasses and received a completely wrong case — way too small. After multiple emails explaining the issue, all they offered was: return everything and wait weeks f... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Informações de contacto
Nobistor 16, 22767, Hamburg, Alemanha
- +1 929-470-7868
- info@edel-optics.com
- www.edel-optics.com
Respondeu a 6% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I'm very happy with my purchase
I'm very happy with my purchase. 1. Super fast shipping. 2. The price beats everyone! 3. Communication through email from purchase to delivery, this was really nice when your online shopping at this price point. 4. Authentic, I looked up the model number, my Gucci shades checked out there, then did a full inspection with all inspection checkpoints, my Gucci sunglasses passed with flying colors. I'll definitely be purchasing from edel-optics.com again! Thank you!
Website Bad, Card Processing Worse, Product Great
Honestly the website is pretty bad, my credit card company thought it was fraud when I went to check out, and then the sunglasses showed up at my house from Hamburg, Germany in 2 days. So, I guess it’s fine, but they should really fix their sketchy website.
Great Experience
Easy order and saved $250 over the ones in the department store. Wearing them
3 days later and they were exactly as I expected. Great experience!
Still waiting for my delivery…
Still waiting for my delivery impossible to get in touch with. All I’ve had is an email confirming my order & nothing else. Started a dispute on PayPal

Resposta da edel-optics.com
Givenchy mens sunglasses 7162 arrived…
Givenchy mens sunglasses 7162 arrived sooner than expected in mint condition with original Givenchy case and soft cloth, very nice sunglasses but still a bit pricy.
It is an incredibly responsible…
It is an incredibly responsible company, my package arrived 3 days later I ordered my product, I am very grateful for the responsibility..
Thanks
Perfekt
Jeg fik min ordre allerede 2 dage efter bestilling, og de lever 110% op til mine forventninger! Bestemt ikke sidste gang jeg handler her.
Painless transaction
Painless transaction. Good price. Arrived from Germany in a few days. Couldn’t ask for more.
customer service is not working
customer service is not working, I have called several times, I have required them to call me, send emails and no one responds.

Resposta da edel-optics.com
The glasses I ordered where great and…
The glasses I ordered where great and the best price going.
I received them fast and free.
I am a buyer from Seattle
I am a buyer from Seattle, USA.
So first of all shipping was super fast, 3 days via UPS from Hamburg to Seattle. Extremely fast.
Then after, product is genuine and high quality.
I really recommend this seller for everybody.
Service was super fast customer service…
Service was super fast customer service was pretty cool
I have tried 5 times, order won't go through
I have tried 5 times to order glasses, but my order won't go through or the processing freezes. I'm paying by credit card, maybe that's the issue?
There is no place on the site to email customer service.
Great prices if you can actually get the items.
I give up.

Resposta da edel-optics.com
Easy ordering and remarkably fast…
Easy ordering and remarkably fast delivery to the US.
Avoid...you have been warned!
I purchased from edel-optics and had to send back the glasses as they didn't look like advertised. Sent back using UPS and they received 5 days ago. So I've emailed them and tried to phone them twice but no one has replied. I'm now going back to paypal to force them to pay back my money! AVOID!!! at all costs.

Resposta da edel-optics.com
Im very satisfied with the service
Im very satisfied with the service, the products and the price you guys provide. I was shocked to see how fast you guys delivered the product, great job!! I will definitely buy from you again
Absolute shambles...
Absolute shambles...
Bought a pair of prada sunglasses that were faulty. Despite having a 24 month warranty they would only offer a refund citing brexit as the cause.
The glasses were returned to them but now they completely ignore my emails when I ask where my refund is.
Avoid this company at all cost

Resposta da edel-optics.com
SUPER and AWESOME
SUPER quick shipping to the states.
AWESOME product!
I will DEFINITELY order from them again!
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