Sophia was great and really respectful made us laugh and enjoy our experience. Loved the experience and showed us different scooters and prices without no harm. Definitely come back.
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sophia was great and really respectful made us laugh and enjoy our experience. Loved the experience and showed us different scooters and prices without no harm. Definitely come back.
A empresa respondeu
Thank you so much Sophia for you help you was very helpful when I came to pick my scooter your very friendly happy to help any questions you will answer once again thank you
A empresa respondeu
Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... Ver mais
A empresa respondeu
Over several months I have received first class attention by Sophia. Always greeted with a friendly smile. Being an awkward customer, nothing has been too much trouble. Sophia is a real asset to t... Ver mais
A empresa respondeu
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Saint Peters Street 63, DE1 2AB, Derby, England, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I brought a cane from here a few years ago and recently it broke (got stuck), Sophia was able to fix it within seconds, was very impressed!

Resposta da Eden Mobility - Derby
Sophia was very helpful and informed. Thank you will highly recommend

Resposta da Eden Mobility - Derby
Was in town and my scooter was making a strange sound i stop at Eden to see if it was anything to worry about Sophia was so helpful and told me that it's all ok witch made me feel better that the scooter was not going to brake down on me keep up the good work Sophia a+++

Resposta da Eden Mobility - Derby
Needed a walking stick, Quick google search and found Eden Mobility in Derby, Sophia was very helpful explaining different canes, and how to set correct length, will recommend to anyone needing mobility aids.

Resposta da Eden Mobility - Derby
Sophia was friendly and helpful with explaining the different types of aids I was looking for my father. He is happy with the choices we made.

Resposta da Eden Mobility - Derby
Came into the Derby store last week and met a super young woman called Sophia who has just started. She sold me a mobility scooter that fitted my needs. Returned the day after delivery as it was faulty. She dealt with this straight away and resolved this for me straight away with a replacement. This has helped me greatly along with Paul who was there to assist virtually.

Resposta da Eden Mobility - Derby
We found our visit to the Derby shop very informative and helpful. Sophia was friendly and professional.

Resposta da Eden Mobility - Derby
The women who helped me at Eden mobility in derby was helpful and explained everything I needed to know, quick service and reliable, understanding the service I got, 10 out of 10

Resposta da Eden Mobility - Derby
The staff that helped us. Particularly Adam who was at the Derby branch, he went over and above to assist us, even when we phoned him up after we had got the mobility scooter home.

Resposta da Eden Mobility - Derby
Brilliant thanks Jamie green was polite and respectful all good

Resposta da Eden Mobility - Derby
Jamie Green at St Peters Street Branch in Derby were we visited today 6th June 2025, went above and beyond. I wanted to purchase a matching pair of riser duel recliners, the one I chose was the last one in store, but after he made numerous phone calls managed to source the exact one in Mansfield shop. Jamie organised for this to be transported to Derby for the delivery team to collect both for our delivery. Couldn't have asked for a better service, polite and very helpful. Thankyou Jamie Green looking forward to our delivery.
From my initial call to the Derby store to my visit this morning, Danielle was pleasant & helpful & knowledgeable of the products i needed to purchase for my father in law
My husband and I visited Eden in Derby on 1st April. My husband has a manual wheelchair but he wanted a powered one. Danielle was very helpful, took all our details and arranged for a home visit the following Tuesday. My husband had about 3 phone calls on the Monday before our home visit to check his requirements so that they could bring out the correct chairs. Dan was very helpful on the phone and told him Mike would call tomorrow to let him know when he’d be with us. Mike called and told us he’d be with us around 12pm and he was. When he arrived he introduced himself, asked if he should take his shoes off and shook our hands. He explained everything to us, gave us his advice on what would work best for my husband’s needs and then bought the chair in. He didn’t rush us and let my husband have a go in the chair. He told us pros and cons for both the chairs he suggested and let us decide which one we preferred. After we’d decided he completed all the paperwork and left us with the chair. Told us if we needed anything just ring. All the people we dealt with were great, professional, helpful and friendly.

Resposta da Eden Mobility - Derby
Went to Derby store to buy a manual wheelchair, good range and brilliant help from Danielle.

Resposta da Eden Mobility - Derby
Danielle was very helpful and advised me of the equipment I needed. She was very professional and sorted every thing out.
Excellent service.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.