Edwards Coach Holidays Opiniões 

118
TrustScore: 4 em 5

3,9

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Classificada 4 em 5 estrelas

I recently returned from a visit to Liverpool with Edwards Coaches. I went to a concert in the Anglian Cathedral. Our driver Hugh was excellent as the traffic hold ups on the way and our return, he r... Ver mais

Classificada 4 em 5 estrelas

We had a return trip to Ascot Racecourse. The coach was in excellent condition and the driver, Simon, was great. He spoke to us, when able to, throughout the journeys, he was accommodating and was pa... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Apparently this was a new destination for Edwards, called "Heart of Ireland", overall it was a good experience. The coaches used were clean, punctual and as comfortable as a coach can be. Tracey... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just returned from the Italian and French riviera 11 day trip. (26th May --- 5th June 2026 ) We can't thank Edwards travel enough for what was a fantastic fabulous holiday. Our two drivers... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de autocarros e carruagens

Escrito pela empresa

We are the award-winning Edwards Coach Holidays, a well-established family business and one of Wales’ leading premier tour operators, boasting a history of innovation that began in 1925. With decades of experience, we are experts in UK and European coach travel, providing holidays and travel experiences for generations of customers.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

118 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(118)

36 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

I recently returned from a visit to Liverpool

I recently returned from a visit to Liverpool with Edwards Coaches. I went to a concert in the Anglian Cathedral. Our driver Hugh was excellent as the traffic hold ups on the way and our return, he remained calm and steady. We stayed at the Liverpool Pullman Hotel and it was very good. The trip was excellent.

26 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Heart of Ireland new trip.

Apparently this was a new destination for Edwards, called "Heart of Ireland", overall it was a good experience. The coaches used were clean, punctual and as comfortable as a coach can be. Tracey's hotel in Waterford is the usual stop off to begin with. Having stayed there many times now it saddens me to say their standard has dropped. The quality of the food has dropped quite a lot, with the food service being as shambolic as ever.
The Bloomfield Hotel in Mullingar is at the opposite end of the scale, great food, good service all in a delightful setting.
The trips were of a good standard with the Shannon cruise being the star.
Our driver's commentary was lacking, not too much of it & what there was was often factually incorrect, especially the references to the Kennedy family and Waterford crystal.
The guide used for the 2hour Dublin your was a pleasant enough woman but below average as a guide, she spoke at length about the housing while totally omitting one of the largest and most important events to take place only a few hundred yards away , IE, the Easter Rising in O'Connell St.
Constructive criticisms aside it was a good trip which we would happily recommend.

21 de junho de 2026
Opinião espontânea
logótipo da Edwards Coach Holidays

Resposta da Edwards Coach Holidays

Thank you for taking the time to share your feedback with us.

We’re really pleased to hear you enjoyed the Heart of Ireland tour and appreciate your honest comments. Feedback like this is incredibly useful, and we’ll be sure to share your points with the relevant teams as we continue to review and improve our holidays.

It’s great to hear there were plenty of highlights from the trip and we’re delighted you would recommend the tour.

Thanks again for travelling with Edwards, and we hope to welcome you on board again soon.

Classificada 4 em 5 estrelas

Ascot Races

We had a return trip to Ascot Racecourse. The coach was in excellent condition and the driver, Simon, was great. He spoke to us, when able to, throughout the journeys, he was accommodating and was patient , when we were waiting for the last person to arrive back at the coach. I'd highly recommend their services and would definitely use them in the future.

19 de junho de 2026
Opinião espontânea
logótipo da Edwards Coach Holidays

Resposta da Edwards Coach Holidays

Thank you for taking the time to share your feedback.

We're delighted to hear you enjoyed your trip and that our team helped make your experience a memorable one. We'll be sure to pass your kind words on to Simon.

We hope to see you soon.

Classificada 4 em 5 estrelas

Went on the splendours of suffolk…

Went on the splendours of suffolk excursion, the Mill Hotel in Sudbury was excellent lovely venue, but disappointed with the excursions, would have been nice if one ofthe days had been to see some of the Suffolk coast

18 de maio de 2026
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logótipo da Edwards Coach Holidays

Resposta da Edwards Coach Holidays

Thank you for taking the time to share your feedback.

We're also grateful for your comments regarding the excursions and will take your feedback on board as we continually review our holiday experiences.

We hope to see you soon.

Classificada 5 em 5 estrelas

Just returned from the Italian and…

Just returned from the Italian and French riviera 11 day trip. (26th May --- 5th June 2026 )
We can't thank Edwards travel enough for what was a fantastic fabulous holiday.
Our two drivers Richard & Johnathan are and were amazing, they really went out of way to oblige and we can't thank them enough for making our holiday so memorable.
Can't wait to book another trip with Edwards travel.
Thanks so much Brian & Ann Edwards.

5 de junho de 2026
Opinião espontânea
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Resposta da Edwards Coach Holidays

Thank you so much for your lovely feedback, Brian & Ann.

We're delighted to hear that you had such a fantastic time on our Italian & French Riviera holiday. It's wonderful to know that Richard and Jonathan helped make the trip so memorable for you, we'll be sure to pass on your kind words to them.

Thank you for choosing to travel with us, and we look forward to welcoming you on board again for another holiday very soon!

Thank you!

Classificada 5 em 5 estrelas

EMMERDALE CORRIE COACH TOUR…

We went on the Emmerdale/ Corrie coach tour. From arriving at the Depot to coming back the staff were exceptionally polite and friendly. John the driver was great fun..respectful and so helpful. He joined in all the banter and made sure he looked after us all
The hotel was clean and the staff were lovely. My only gripe was the evening meals left a lot to be desired

22 de maio de 2026
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Resposta da Edwards Coach Holidays

Thank you for taking the time to share your feedback.

We're delighted to hear you enjoyed the tour and that our team helped make your experience a memorable one. We'll be sure to pass your kind words on to John.

We're also grateful for your comments regarding the evening meals and will take your feedback on board as we continually review our hotel partners and holiday experiences.

We hope to see you soon.

Classificada 1 em 5 estrelas

This is yet another company going down…

This is yet another company going down the pan fast. I caught a 400 bus into Cardiff City Centre & back to Whitchurch today 26-5-26....Probably the hottest day of the year & both ways the heating was on full blast. It's been happening a lot recently....Informed the driver & he couldn't care less...It seems to be heaters on full blast in the summer & turned off in winter????...I was given an email address to send more details from Edwards Coaches & it doesn't exist apparently???? ???? Regarding the heaters, this wasn't a one off incident, it happens regularly.....

26 de maio de 2026
Opinião espontânea
logótipo da Edwards Coach Holidays

Resposta da Edwards Coach Holidays

Update- The email you need to send further details to is localservice@edwardscoaches.co.uk - Thank you for bringing this to our attention. We're sorry to hear about your experience on the 400 service.

We'd like to investigate this further, but we need a few more details to identify the vehicles involved. Please could you email us at localservice@edwardscoaches.co.uk with the times of your journeys and any additional information you may have.

Once we receive your email, we'll look into the matter and address your concerns with the relevant team.

We look forward to hearing from you.

Classificada 5 em 5 estrelas

Absolutely brilliant tour

Absolutely brilliant tour, to Emmerdale and Corrie, the driver John was an absolute Fab man, he kept us informed of timings, and was kind and respectful to all, loved the Emmerdale and Corrie tour, tho Emmerdale was my favourite. Lovely clean bus, and spacious. Will definitely go on an Edwards trip again. Hotel was nice and clean, dinner a bit hot and miss but was a nice selection of choice. My first bus trip, I would definitely do more. Thank you to all at Edwards but especially John.

22 de maio de 2026
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Resposta da Edwards Coach Holidays

Thank you so much for your wonderful feedback. We’re absolutely delighted to hear that you enjoyed your Emmerdale & Corrie tour and that your first coach trip with us was such a positive experience!

It’s fantastic to hear how well John looked after everyone throughout the tour. We’ll be sure to pass your lovely comments on to him!

Thank you as well for your comments regarding the evening meals, as all feedback helps us continue to improve our tours and customer experience.

We hope to see you again soon! Thanks again.

Classificada 5 em 5 estrelas

Brilliant!

Brilliant!
My excursion to Northumbria surpassed my expectations - the coach driver , Phil, was superb, the trip was brilliantly organised, and the Maldron Hotel in Newcastle was excellent. Our blue badge guide, Tom, was exceptional too!
I will be rebooking another trip with Edwards - great value and a fantastic way of seeing our country in a relaxing way. 100% !

17 de maio de 2026
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Resposta da Edwards Coach Holidays

Thank you so much for taking the time to share this lovely feedback!

We’re absolutely delighted to hear your Northumbria excursion exceeded expectations. Phil will be thrilled to know his driving made such a positive impression, and we’ll be sure to pass on your kind words to Tom as well, he really is a fantastic guide.

We really appreciate your recommendation and can’t wait to welcome you on another Edwards trip soon! Thank you.

Classificada 1 em 5 estrelas

I have just phoned about a client of…

I have just phoned about a client of mine who has learning difficulties! His mother has sadly died! Edward’s will only give him 60% of his £602 cost , and they will not transfer his holiday for another date 😤

7 de maio de 2026
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logótipo da Edwards Coach Holidays

Resposta da Edwards Coach Holidays

Thank you for getting in touch. Please accept our sincere condolences for your client’s loss. We completely understand that this is a very difficult time for him and his family.

We have carefully reviewed the booking and, whilst we truly sympathise with the circumstances, we must advise that cancellation charges apply in line with our Terms & Conditions, as the holiday is due to depart within the next two weeks.

In situations such as these, travel insurance is normally intended to provide cover for unexpected events and cancellations due to bereavement or other unforeseen circumstances. We would therefore recommend submitting a claim to the travel insurance provider, who may be able to reimburse the cancellation charges, subject to the terms of the policy.

As an alternative, we have also offered the option of a name change on the booking for a £15 administration fee should another person wish to travel in their place.

We are very sorry that we cannot offer a different outcome on this occasion and appreciate your understanding.

Classificada 5 em 5 estrelas

Just returned from a 5 day holiday in…

Just returned from a 5 day holiday in Portbyhan hotel Looe. From booking the holiday staff were so helpful at Llantrisant. The hotel and staff were fabulous in Portbyhan. The room was lovely and clean and had a fabulous view. Food was lovely. Our driver Paul was brilliant and helpful. Thank you Edwards Coaches for a lovely holiday.

27 de abril de 2026
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logótipo da Edwards Coach Holidays

Resposta da Edwards Coach Holidays

Thank you so much for your kind words.

It really means a lot to us to know you had such an enjoyable experience, and we’ll be sure to share your comments with the team especially Paul.

We appreciate your support and hope to see you travelling with us again soon.

Classificada 3 em 5 estrelas

Poor food spoiled a holiday

First class coach and driver,great day trips. Hotel was clean and staff were very helpful, a trip to the Babbacombe Theatre for the variety show is not to be missed. Food let the hotel down badly, evening meals were very poor , some of the deserts were inedible,and spoiled the holiday for us. Breakfasts were better thankfully. If this had been my first trip with Edwards I would not have used them again.

20 de abril de 2026
Opinião espontânea
logótipo da Edwards Coach Holidays

Resposta da Edwards Coach Holidays

Thank you for taking the time to share your feedback following your recent trip with us.

We will investigate fully with regards to the meals at the hotel and a full reply will be with you within 28 days.

Classificada 2 em 5 estrelas

l Edwards…coaches

we have been on several Edwards holidays and couldn't praise them enough they were great -value for money-and exactly what you need when you are getting on a bit,but not ready to stop traveling!
the staff are very helpful nothing is to much trouble.
However be careful ! Always take out insurance! even if you are travelling in the UK never think that you only need it if you are going abroad !
My husband suffers with Alzheimer's but we have still managed to take a holiday over the years within our capabilities, we booked a 5 day luxury getaway for ourselves at Sidmouth which was a special place for us. In the circumstances insurance wasn't an option.

We were due to be leaving on the 22/09/25 but my husband became ill and was sectioned under the Mental health act, it was a very difficult time.
I contacted Edwards to tell them and to see if I may be able to rearrange? but that wasn't possible, I emailed the company to ask if I could do anything and to date I have never had a reply.
This cost us £1.578 that's a lot of money for anybody ! and I would have expected an acknowledgement at least from a company who pride itself good customer care.

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous Irish Craic experience

Fabulous Irish Craic experience. Thoroughly enjoyed it. Lovely hotel and food and great company, laughed all week. Very helpful driver (John) who looked after everyone. Would definitely recommend this trip to everyone. Alan and Cynthia Davies.

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

ABBA VOYAGE TOUR, LONDON

We did the Abba Vouage tour, with Edwards Coaches. What an amazing experince!!! Would throughly recommed if your an ABBA fan. Andrew our driver was brilliant and can't thank him enough. We stayed at The Gantry in East London, beautiful clean room and lovely comfy beds. We were warned by Andrew that breakfast got really busy so we just got up a little earlier and enjoyed a lovely breakfast before heading on the coach into Central London to shop to our hearts content, within the alloted time, (approx 3+hours) which was enough for us, (nearly 13,000 steps done). Got back on the coach, tired and happy and driven home.

21 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

This is our second trip with Edwards…

This is our second trip with Edwards coach holiday, and this will be our last. We paid £645 to go to Warwickshire for Xmas for five days. 8 am pickup to arrive at our hotel about 4 in the afternoon. We weren’t delayed by traffic they just stretched the journey out. Hotel absolutely freezing. First meal sent back as it was cold. Xmas Eve trip to Warwick and we would have had to pay extra to go into the castle. Returned to the hotel evening meal, when asked about the entertainment as written in the itinerary it was a singer that couldn’t sing in the bar that mostly just went la la la. Xmas day lunch, veg you couldn’t eat it was rock hard turkey not brilliant. The room was absolutely freezing. When asked about the entertainment for Xmas night it was a quiz. It was so cold in the room we couldn’t stay and went back to our rooms. Boxing Day trip to Stratford, returned to the cold hotel. Looking forward to our Gala evening with a night of entertainment as yet again described in the itinerary only to find it was the singer who spent the time la la. Yet again the room was too cold to spend the evening in even though they shut all the doors. Back to our rooms. Breakfast was always cold even though we complained. An elderly couple on our coach spent 3 nights sat with their coats on in their room it was so cold. Return journey, we left at 10.15 to be kept hanging about waiting for other coaches to meet us. Arrived home by about 5ish absolutely ridiculous. The drinks were expensive almost £10 for a glass of wine. One of our party was a single occupancy and paid over £700 for the holiday. As usual Edwards will do nothing in the way of any reimbursement, it was the same when we went to Ireland . Top rate for a Christmas which was ruined by Edwards. We all thought that this would be a great Christmas we would have been better staying at home

23 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Naughty but nice

Hi
Hope you are home safely.
Thank you for a lovely holiday

What do you think about this.

A fantastic Christmas and New Year Holiday to Spain with Charlie and Steve.
At exactly the allotted time up rocked our coach. Our hosts quickly and professionally assisted all waiting passengers with luggage and scooters on ready.
We were left in peace to sleep till nearly arriving at the dresded immigration office. Again very professionally got us through the procedure and sailing off to Dunkirk. We travelled then to our overnight stay. To break the journey we had a quiz. Drinks and comfort stops. Next day we were on the way finally arriving at our destination. All booked in Spain tax paid dinner and back to rooms.
Next day christmas a welcome drink was given by smiling guys. Christmas day the lads were there encouraging us all with the completions.
We went on the Barcelonia trip. Glorious sunshine not but plenty of laughter. Then we went to the market town of Gigoria once again assisted ny the lads.
30th December Edwards coaches took part in Bingo winning most games but then came the fun fancy dress. The Naughty but nice team won Snow white and the wicked witch and Grumpy, Sleepy and Dopey won the contest.
Next morning we went to lorretta. A really nice surprise front the lads drinks and food for all
Lots of laughter. That night New Year eve all joining in.
New year day last day. Darts finally again Edwzrds won.
Next day departure. The lads werevstbthe coach putting the bags on all ready for the long journey. Games were played and everyone happy. Last day travelling. Arrived Calis disaster struck behind a flex coach. They all needed visa so we missed the ferry watched it depart but never mind on next one but departing not gone very far big hold up nearly an hour finally back to base we left sunny Spain and then back to snowy Wales.
Our drivers were fun. And professional at all times.
Hi
Hope you are home safely.
Thank you for a lovely holiday

What do you think about this.

A fantastic Christmas and New Year Holiday to Spain with Charlie and Steve.
At exactly the allotted time up rocked our coach. Our hosts quickly and professionally assisted all waiting passengers with luggage and scooters on ready.
We were left in peace to sleep till nearly arriving at the dresded immigration office. Again very professionally got us through the procedure and sailing off to Dunkirk. We travelled then to our overnight stay. To break the journey we had a quiz. Drinks and comfort stops. Next day we were on the way finally arriving at our destination. All booked in Spain tax paid dinner and back to rooms.
Next day christmas a welcome drink was given by smiling guys. Christmas day the lads were there encouraging us all with the completions.
We went on the Barcelonia trip. Glorious sunshine not but plenty of laughter. Then we went to the market town of Gigoria once again assisted ny the lads.
30th December Edwards coaches took part in Bingo winning most games but then came the fun fancy dress. The Naughty but nice team won Snow white and the wicked witch and Grumpy, Sleepy and Dopey won the contest.
Next morning we went to lorretta. A really nice surprise front the lads drinks and food for all
Lots of laughter. That night New Year eve all joining in.
New year day last day. Darts finally again Edwzrds won.
Next day departure. The lads werevstbthe coach putting the bags on all ready for the long journey. Games were played and everyone happy. Last day travelling. Arrived Calis disaster struck behind a flex coach. They all needed visa so we missed the ferry watched it depart but never mind on next one but departing not gone very far big hold up nearly an hour finally back to base we left sunny Spain and then back to snowy Wales.

22 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Edward’s Coaches a great company- Pity about the driver!

The coach arrived on time. We had a short break at Reading Service Station. We arrived at the hotel in Kensington only to find we had to wait an hour before we could get our room. Normally the driver would contact the hotel enroute to establish check in time. He failed to do that! We had a great experience when visiting Christmas at Kew Gardens. However breakfast time at the hotel was extremely crowded- not an enjoyable experience! In my view the coach driver was not as helpful as some we have had in the past. We didn’t see him from the time we were dropped off at the hotel until we went home.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Rhys the coach driver

Our driver Rhys was very friendly and professional, very informative, supplied refreshments on the coach, the toilet was the cleanest toilet i have ever seen, arrived and left on time stated, a very pleasant experience throughout our journey.

5 de dezembro de 2025
Opinião espontânea

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