THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Ver mais
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THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Ver mais
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Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... Ver mais
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Spoke to the nicest person technical guy and was the most helpful told me what he thought was wrong and how best to save money couldnt be more helpful.
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2nd time calling the tech support line, both times it’s been great to have expert knowledge on the end of the phone. Helped successfully diagnose the issue quickly with direct easy steps to follow.... Ver mais
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Escrito pela empresa
The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, Reino Unido
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Swift and easy ordering. Next day delivery with updates and follow up. Excellent service.

Resposta da The Electric Heating Company Ltd
I have always specified EHC as they are great electric boilers and have discovered today that the aftersales and technical support are as good as the products. Thank you John for going the extra mile for my customer - without having to be pushed!

Resposta da The Electric Heating Company Ltd
Telephone enquiries answered quickly and informatively.
The combi boiler I ordered arrived within two working days which is pretty good.

Resposta da The Electric Heating Company Ltd
Dealt with John in Technical regarding a problem with our boiler. Excellent service and support. John assisted with getting us in contact with a technician to help, gave us helpful advice and went above and beyond. Thanks John.

Resposta da The Electric Heating Company Ltd
I had damaged my radiator remote (dropped into water while decorating!) - John was able to source a replacement for me on the day I raised contact, and had it sent to me by courier. All round it was a great interaction with the company. Would also like to say the quality of the radiator is excellent, I have had it in operation for around 6 years now without even a hint of any issues.

Resposta da The Electric Heating Company Ltd
Thinking of fitting a new boiler, Spoke to John in technical today at EHC,
very helpful and informative, answered all my questions and concerns, not quite ready for the boiler yet but will certainly be going to this company.

Resposta da The Electric Heating Company Ltd
Rob and the rest of the technical team were very helpful in helping us configure the new comet pv with unvented cylinder. Thanks guys.

Resposta da The Electric Heating Company Ltd

Resposta da The Electric Heating Company Ltd
I manage a large private retirement development, many of the homeowners approached me seeking assistance with sourcing a Company that would change their heaters. I found EHC and as they are a local company I contacted them. It's been a great choice as they have removed older storage radiators and fitted modern electric heaters within many of the apartments. The homeowners are delighted, very pleased because the work was carried out on time and the fitters make no mess Special mention to Paul D. as he has carried out most of the work. I was that impressed that I actually had EHC fit two new radiators in my own home. I would highly recommend this company to anyone thinking of upgrading their heaters.

Resposta da The Electric Heating Company Ltd
Slim Jim boiler failed in 2020, had to buy by a brand new one. Then the new boiler’s PCB (motherboard) failed last week. Unreliable product.

Resposta da The Electric Heating Company Ltd
What a company customer service is second to none!
John in Technical is a Top Bloke!
Had problems all week with my boiler but they sorted it 👍👍

Resposta da The Electric Heating Company Ltd
Two years ago I purchased five German radiators from the EHC and have had a great experience every time I contacted them. Customer service and technical support staff are all a joy - very helpful, accessible and personable.
Recently, I've realised I needed an additional (final) radiator in the same range. As its cost was near prohibitive, I felt I had to approach them and was delighted that the company was able to offer me a discount for OAPs affected by the loss of winter fuel allowance.

Resposta da The Electric Heating Company Ltd
Dealt with Craig whose customer service was top notch regarding a 3 phase electrical boiler. Nothing was too much of a problem and his advice and knowledge are second to none. Brilliant company to deal with who know their stuff. Highly highly recommended.

Resposta da The Electric Heating Company Ltd
Have only just unpacked my new heater today. Is now in the wall and working perfectly.
Delivery was just a couple of days after ordering. The van driver took it off the pallet and carried into our hall.
We now have four visage heaters. This one was to replace an old storage heater in the kitchen which only gave up working this year.

Resposta da The Electric Heating Company Ltd
Tried to source a replacement controller for some heaters....this was the only company who responded in person....fantastic. After an exchange of a few emails, and photos, John called me back and guided me to the required controller on their website...Fantastic Service !!

Resposta da The Electric Heating Company Ltd
Customer service was outstanding, delivered quickly and packed well. Hasn't been cold yet to test it to it's full potential. However looks good and easy to install

Resposta da The Electric Heating Company Ltd
Love the product, love the service and aftercare more

Resposta da The Electric Heating Company Ltd
Fantastic assistance and advice from John (Product Support Engineer), who was incredibly helpful, patient and understanding who helped me reset our boiler and got it all working again. I could not have done it without him!
Thanks again John.

Resposta da The Electric Heating Company Ltd
I had a problem with my boiler and found it very difficult with anyone to look at it, or knowledge on it.
Rob Sale was fantastic. He talked through the electrician, what to inspect on the system, found the fault and supplied me the part, next day.
Fantastic service, and so refreshing to receive such personal service in this modern digital world.

Resposta da The Electric Heating Company Ltd
Another first class service from the professionals I always use this company for electric radiators and nothing seems to be a problem, radiator delivers as promised the very next day and John Webb is a star performer nothing is a problem to him, keep up the good work
Alex from Falkirk

Resposta da The Electric Heating Company Ltd
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