Having previously ordered from Elsie's Attic with no issues I bought 2 sweatshirts in early January. Only one arrived, but the packing note said both had been shipped. I emailed with photo evidence... Ver mais
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Leia as opiniões dos outros
Similar to recent comments, I ordered at start of January, got an email to apologise for the delay and then note that the company has ceased trading. According to their website all orders have been fu... Ver mais
I absolutely love Elsies attic. Clothes are comfortable, good quality, cater for all sizes pretty much and the customer service is so good. I recently had an issue with one of my dungarees and they se... Ver mais
A empresa respondeu
Beautiful, well made clothes that are actually designed and made for real women’s bodies - not what most stores tell us we should look like. Plus the ladies who run the attic are delightful and are... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We simply sell beautiful things that everybody should own. All your fashion prayers answered on one site.
Informações de contacto
unit 8 colliers business park, NG12 3ul, Nottingham, Reino Unido
- 01158463483
- help@elsiesattic.co.uk
- www.elsiesattic.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Excellent customer service, went above and beyond to make sure my outfit arrived in time for the event. Really pleased with the dress and would order again, thank you!
Absolutely beautiful dresses
Absolutely beautiful dresses, I have bought a few.. ok more like 7 and I must say they are absolutely stunning!! The delivery was super quick too!
Bought items from them on 2 occasions
Bought items from them on 2 occasions, both times have been disappointed with the quality. It's very cheap clothing that you can buy for a fraction of the price from either Tiktok shop or ebay. Honestly, not worth the prices.
Amazing company
I have just received my order from Elsie's Attic and I absolutely love it! Outstanding quality, delivery and service all-round. I will definitely be ordering again very soon!
Thank you Elsie's Attic 🥰 xx

Resposta da Elsiesattic
Always exceptional
I’ve been shopping with Elsie’s attic for years and have been so pleased to see them go along with the latest trends and fashion phases to keep them consistently my go to place for new clothes. Excellent quality and service always. Latest haul is brilliant I’m so pleased. Thank you

Resposta da Elsiesattic
I love Elsie’s!
I love Elsie’s! They’re such a lovely bunch of ladies and the clothing is perfect for women who want to look and feel great too.

Resposta da Elsiesattic
Value for money
I have bought many items from Elsie's Attic and always found them to be good quality and value for money. Would recommend 👌

Resposta da Elsiesattic
What a fantastic company
What a fantastic company! Considering it’s a small family run business, the deliver was quick, the items I bought such good quality and all round amazing service. Thank you Elsie’s Attic, I’ll be shopping with you again ☺️

Resposta da Elsiesattic
Order delay and poor customer service
Still waiting on my order (#438417), placed 11th January. Originally on preorder, for week commencing 22nd January. That date came and went, no email from EA, so I emailed them to be told delivery would now be week commencing 29th January. That date came and went, so I emailed again, asking for an expected delivery date. Reply from EA saying they couldn’t provide an accurate date, and they are still waiting delivery of this item. It is extremely disappointing that I have had to email each time to check on my delivery; EA should be more proactive with this and keep customers informed when there are delays. Payment was taken on the 12th January, but should really be taken when order has been dispatched, which is how it usually works with most retailers. This is my first experience of being an EA customer and it has been a real letdown. Who knows when I will receive my order 🤷🏻♀️
UPDATE: Finally received my skirt on 12th February, and returned it on the 13th. Very disappointed with the quality of the skirt, which was the tulle waterfall skirt in khaki. Very cheap materials used, but the worst thing about it was the stitching. This was extremely poor. The stitching around the waistband didn’t even meet at the join, didn’t look like it had been made by a professional seamstress. Had to send it back, no way this item is worth £45. Only upside is I received my refund quickly, however as returns are not free, it has cost me £9 just to try this skirt on. If you like quality clothing avoid this company.

Resposta da Elsiesattic
Ordered a skirt a month ago
Ordered a skirt a month ago , haven't received it , haven't had any communications since I paid for it

Resposta da Elsiesattic
I ordered a size 5 but was sent a size…
I ordered a size 5 but was sent a size 3 After much searching and messaging I realised I was expected to pay for return but tbf they did accept it was their error and sent me a free return label but I’m still out of pocket for original postage An expensive way to shop with the potential to cost an additional almost ten pounds if item doesn’t suit or fit so not for me

Resposta da Elsiesattic
I love this company
I love this company. The clothes are always high quality, delivery is fast and uses paper for packaging (no plastic).

Resposta da Elsiesattic
Great service after a small hiccup
Originally left negative review due to long waiting times for order, I had emailed but it went in to junk folder, since Elsie’s attic getting in touch the customer service has been amazing! Can’t wait for my beautiful skirt to arrive as I have been looking at them for years, living my full Carrie Bradshaw life :)

Resposta da Elsiesattic
Beware of costly returns
Despite seeing massively positive reviews for a dress, when it arrived it was such cheap material and the ‘one size’ style just swamped me , then found out you have to pay for returns as well, going to cost another £4.50 to send it back, expected free returns like most other shops , already paid £4.50 to have it delivered - so it’s cost me £9 to try on this dress that was massively overpriced- can’t believe all the positive reviews I’ve seen on Facebook- honestly save your money

Resposta da Elsiesattic
Fantastic personal service
Ordered a skirt that was out of stock on their website for my elopement - Amanda told me she would order one specially for me as a custom order. This wasn't charged as extra, they only charged me the price listed on the website. She also gave me spot on sizing advise.
I was so stressed with organising our last minute ceremony and with the item due for arrival just weeks before, was starting to panic it wouldn't arrive.
EA were so proactive in their comms about shipping with me, emailing a couple times a day whenever the shipment moved. They were so friendly even when I was probably very stressy in response!
Thank you so so much for your patience EA team and for helping me to get exactly what I wanted for my wedding. xxxxx

Resposta da Elsiesattic
Poor Quality & Poor Returns
Dress was of poor quality. Very disappointed as I have been watching the website for a while. I accept them not paying returns postage, but when I was refunded they took off the postage to send the dress to me too!
Bad experience and I went be buying from them again.

Resposta da Elsiesattic
Absolutely LOVE my shacket
Absolutely LOVE my shacket
It’s so funky and I just love the design
Delivery was fast
Definitely by buying more from these gorgeous people :-)
Beautiful Dresses for plus size me !!
Being a plus size girl, finding dresses is quite hard, finding the right fit the right shape that will look flattering when on.
I kept seeing advertised on social media. Else’s Attic the dresses looked beautiful. I ordered the tutti-frutti Belladona when it came I tried it on and absolutely fell in love with it. My sister had her wedding at the weekend. I wore the dress on the hottest day of the year in September. I received so many compliments on the colour the pattern and how it looked on me. Really made my day, kept me cool. I will definitely be buying more dresses from this amazing little business.
Had a few orders from elsies attic and…
Had a few orders from elsies attic and I've always been pleased. My.last order was the frida jumpsuit and I felt amazing in it. So comfortable and flattering. Always really quick delivery aswell. Really happy overall with my experience
Wrap Front Carly Dress
I ordered a beautiful dress from Elsie’s Attic after seeing them on Facebook.
There were so many to choose from that it was a hard decision to make but once ordered, the aftercare was fantastic.
I was kept up to date as to where my order was and it came really quickly.
The dress I chose was the Wrap Front Carly dress in Purple and I’m absolutely in love!
It’s so comfortable and hides my bloated stomach really well. And it’s my first dress with pockets!
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