EMU Australia Opiniões 

874
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

i love items that are made in australia for many reasons, one being i am able to support small businesses, i know that care was taken by real hands to make my items and the materials used to make thes... Ver mais

Classificada 4 em 5 estrelas

I followed the recommendation for inner soles that men should order 1 size bigger. Unfortunately the size received was a bit too big. Terrific inner soles, well made with high quality materials, but n... Ver mais

Classificada 5 em 5 estrelas

Very easy ordering, fast shipping and so happy with the boots. They exactly what I was looking for, super comfortable and such good quality. Will definitely buy from Emu Australia again.

Classificada 5 em 5 estrelas

Fabulous product bought to replace similar Ugg slippers . Half the price and quality as good if not better. Well Packaged speedy delivery . 100% recommend

Informações sobre a empresa

  1. Loja de calçado
  2. Loja de acessórios de moda

Escrito pela empresa

Established out of Jacksons Tannery, which began in 1948, EMU Australia produce Footwear and accessories crafted from all-natural materials. EMU Australia can be found in stores in many Countries around the world. Our Global site www.emuaustralia.com ships to the Northern Hemisphere and we have local warehouses in the UK, Holland, USA and Canada all with fast and free shipping. Our Australian website www.emuaustralia.com.au ships from Australia, to Australia, New Zealand and Asia.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

874 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 74% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(874)

587 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Deceptive sales practices

Deceptive sales practices:
I bought slippers online. Too small, so I emailed asking if I could return them for a larger size, and in any color. They responded:

"We are happy to say that the Platinum Esperence slippers-size 11 are still available in Charcoal and Chestnut. We are more than happy to exchange your recently purchased item; however, we will need you to send the item..."

Since I bought a sale item they sold me a $10 shipping label. After they received the item, they sent me an email saying they can't exchange for other colors. They didn't send back the original slippers, so I assume they restocked them so they can make more money, while also cashing in on added shipping fee margins.

Update following response: While Emu said I could change colors and sizes, their email response said otherwise, directly contradicting all other emails. Very confusing and frustrating experience

21 de maio de 2026
Opinião espontânea
logótipo da EMU Australia

Resposta da EMU Australia

Hi Michael, I am sorry to hear about your experience. We looked into your case with our USA office and recognise the mistake and today they refunded you the $10 shipping label fee. Sorry for the mistake. You should also have been able to exchange for another colour under our policy, it may have been that in your style / colour and size we didnt have another colour available given it is end of season. Thanks Michael

Classificada 5 em 5 estrelas

I love Emu products

I love Emu products, they are always high quality, great fit, look fashionable and are super comfy! The shipping is quick and they have great sales for quality items. Highly recommend Emu products.

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Quality

So far, my experience has been good. Mostly I am impressed with the quality of these slippers. And I received them in a very timely manner.

21 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent boots

Very happy with my Emu boots. They arrived really quickly, the sizing guidance was spot on, and they are both good sturdy and SUPER comfy and warm with lovely quality sheepskin. Can’t wait to wear them post surf / cold ocean dips this winter.

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quality Plus

My purchase experience was hassle free and I was kept informed as my order progressed. Delivery was extremely fast and efficient. I was thrilled to receive my purchase and very happy with the quality. This is my second purchase from Emu, and definitely not my last!

30 de maio de 2026
Classificada 5 em 5 estrelas

Great service

Great service, great updates on order, arrived when they said it would. Most importantly great product, very well made.

22 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Emu staff was very quick to respond and…

Emu staff was very quick to respond and very helpful with my inquiry. Their products are the best! So far I have purchased for my mom 2 pairs of the platinum mintaro, my daughter one pair of mintaro, I just ordered 2 more pairs of mintaro black ones one pair for my sister and one pair for me and my sister ordered herself a while ago the stinger micro and for my husband I bought a pair of platinum hume. Yep we love the Emu footwear!!!!!

18 de maio de 2026
Opinião espontânea

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