i love items that are made in australia for many reasons, one being i am able to support small businesses, i know that care was taken by real hands to make my items and the materials used to make thes... Ver mais
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Leia as opiniões dos outros
Top quality sheepskin boots very impressed. Super warm and cosy. Durable sole and really thick sheepskin. Fast delivery too. I will be a return customer. 100% honest product.
I followed the recommendation for inner soles that men should order 1 size bigger. Unfortunately the size received was a bit too big. Terrific inner soles, well made with high quality materials, but n... Ver mais
Fabulous user friendly shopping experience every time! Beautifully designed and made product range, excellent customer support, fast secure ship, exceptional value. Recommend EMU Australia highly to a... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established out of Jacksons Tannery, which began in 1948, EMU Australia produce Footwear and accessories crafted from all-natural materials. EMU Australia can be found in stores in many Countries around the world. Our Global site www.emuaustralia.com ships to the Northern Hemisphere and we have local warehouses in the UK, Holland, USA and Canada all with fast and free shipping. Our Australian website www.emuaustralia.com.au ships from Australia, to Australia, New Zealand and Asia.
Informações de contacto
73 Leonard Street, London, UK, EC2A4QS, London, Reino Unido
- +44 (0)207 713 2080
- onlinesupport_uk@emuaustralia.com
- www.emuaustralia.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 74% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Emu are articulate and precise when it…
Emu are articulate and precise when it comes to their website. Their range of products are generous. Emu products are stylish colour savvy and on trend with sizes that are true to size. Their explanation regarding your specific shoe size is easy to follow. Postage is efficient and speedy. Great company selling great products.
Beautiful products
Beautiful products. Very efficient ordering and delivery service.
Has this brand become a scam?
Has this brand become a scam? I ordered boots last week and the website said they would arrive in time for an event I needed them for. They were never sent. Each day I’ve emailed asking why, no reply. Something is wrong- I’d avoid buying from them till it’s fixed.

Resposta da EMU Australia
Slippers
Excellent services ,product was very good and fitted perfectly.
Will shop with you again.
Great Shoes
The Shoes arrived in two days. My second pair, they are great to wear and go with alot of clothing. Also my first pair last 2 years and were worn many times.
Warm and cosy boots
Boots delivered very quickly. Very comfortable and love the sheepskin lining. True to size fitting.
Great quality boots
Great quality boots, glad I gave them a go. I got the waterproof Chelsea style and my feet are so comfy and warm.
Prompt and accurate to my inquiry…
Prompt and accurate to my inquiry relating to shipping info matter.
Great! 5 star experience, 4 star product
The company and service was 5 star, the slippers are great, nice and fluffy but could be softer on the soles, so product gets 4 star.
I have bought Emu products before ….
I have bought Emu products before, so I knew the boots would be very good quality. They last for years and are very comfortable and have great arch support. The parcel was here very quickly and I’m enjoying wearing my new purchase. Can’t recommend Emu highly enough.
The customer service is really bad
The customer service is really bad. Ordered chestnut ugg boots, received mushroom.i asked to return them and they said they would send an email in an hour. Never recieved the email. Called the next day asked for the email to be sent again . 3rd day i called again still nothing. Asked to speak to a manager and they were away for the next 2 days.i Asked to make a complaint , they told me go on the website. They said it was a human error,it happens. I understand the mistake. And have no problem with that. But 3 attempts for me asking is clearly evident I'm not recieving the details to return the boots. I also told them I'll be leaving the country and would really appreciate a return so I could take them with me before leaving. I said could you send them internationally, they said we only send to new Zealand, i asked could you send them to my family member and they can send them for me . But Emu to pay for the shipping. They said no we can't do that. Really disappointing as I've always loved buying the Emu ugg boot .
I love my new moccasins
I love my new moccasins! Easy online order, good price and quick delivery.
Buy Australian
Responded to verbal questions, quick processing of order and pleased with the quality of the slippers.
Beautiful Slippers
EMU Australia sheepskin slippers are of the highest quality. They are handmade to perfection, incredibly soft, and comfortable. EMU wraps their items beautifully, and a certificate of authenticity is also included, all contributing to a premium experience. Highly recommend!
The service was great
The service was great, the Stinger range boots are amazing quality, wouldn’t buy another brand. Only reason I gave a 4 was because I can’t get the mushroom color way in the Stinger Hi. PLEASE PUT THEM BACK INTO PRODUCTION!
Got these slippers as a gift for a…
Got these slippers as a gift for a frien d -- she absolutely LOVES THEM! The furry sheepskin is yummy and craftsmanship exceptional. Love the tie-dye coloring, orange to blue/purple is so unique and luxurious looking. I hope Emu makes more slipper styles with this tie-dye color way ♥️♥️♥️
Fast postage
Fast postage - great service.
I still have the high heeled boots *Cooma Suede* I love them and wish I could get another pair, I have worn them every winter.
I know these new ones won't live up to my coomas but still comfortable and wearable.
I like the products
I like the products. They are well made. The sale price really help. Customer Service responds quickly. The only problem is I couldn't find direct phone number anywhere which is annoying. Sometimes I have a quick question and getting the answer right away would really help.
The quality is outstanding I had to…
The quality is outstanding I had to return for a different size and customer service was excellent very helpful.
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