i love items that are made in australia for many reasons, one being i am able to support small businesses, i know that care was taken by real hands to make my items and the materials used to make thes... Ver mais
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Leia as opiniões dos outros
I followed the recommendation for inner soles that men should order 1 size bigger. Unfortunately the size received was a bit too big. Terrific inner soles, well made with high quality materials, but n... Ver mais
Very easy ordering, fast shipping and so happy with the boots. They exactly what I was looking for, super comfortable and such good quality. Will definitely buy from Emu Australia again.
Fabulous product bought to replace similar Ugg slippers . Half the price and quality as good if not better. Well Packaged speedy delivery . 100% recommend
Informações sobre a empresa
Escrito pela empresa
Established out of Jacksons Tannery, which began in 1948, EMU Australia produce Footwear and accessories crafted from all-natural materials. EMU Australia can be found in stores in many Countries around the world. Our Global site www.emuaustralia.com ships to the Northern Hemisphere and we have local warehouses in the UK, Holland, USA and Canada all with fast and free shipping. Our Australian website www.emuaustralia.com.au ships from Australia, to Australia, New Zealand and Asia.
Informações de contacto
73 Leonard Street, London, UK, EC2A4QS, London, Reino Unido
- +44 (0)207 713 2080
- onlinesupport_uk@emuaustralia.com
- www.emuaustralia.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 74% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing quality fast delivery
Easy to find what I wanted, fast transaction and delivery. Amazing quality and packaging.
Great women's slippers, practical and comfortable.
Easy to place order. Quick delivery. Quality product, have purchased previously and still happy.
Doskonały kontakt w sprawie reklamacji…
Doskonały kontakt w sprawie reklamacji zakupionego obuwia.
Great quality product at a great price
Easy to navigate website, great range of products high quality and great prices. Delivery is very quick had my order within in 3 days.
Excellent Big Bird
Online Ordering, parcel tracking and delivery, nothing to complain about. Product looks good, bought as a gift I am sure the recipient is going to love the boots, I may keep the very cool box.
Easy, smooth shopping experience…
Really impressed with EMU Australia’s website—clean, easy to navigate, and everything is clearly laid out. The product images and descriptions are helpful, which made choosing simple.
I ended up buying a pair of shoes called Faye,and I absolutely love them—great quality and exactly as expected from the site.
The whole experience from browsing to checkout felt smooth and stress-free. A lovely, well-designed site that really reflects the quality of the brand
Great customer service
Sadly, the item I ordered was too wide for me so had to return.
However, the quality was excellent and the response from customer service was exemplary.
Great service, great product
Ordered the sheepskin insoles for my workshoes. Quick delivery and the insoles are amazing! Thankyou EMU.
Great product..great service..will…
Great product..great service..will continue to be a customer
My emu boots fit perfectly
My emu boots fit perfectly, are warm and cosy, and look smart compared to similar brands. The size I need is consistent across the various styles I have ordered from Emu so I can order online with confidence knowing the products will fit.
Emu Slippers
Immediate response to enquiries. Helpful and knowledgeable staff. Excellent customer service. Exchange completed without any problems. Goods are excellent quality. Original delivery was fast and trouble free. Highly recommended.
Lovely slippers---site and customer…
Lovely slippers---site and customer info sounded solid but slippers a size too large.
Fast shipping with good quality…
Fast shipping with good quality products.
Prompt delivery and good price point
Prompt delivery and good price point. Quality product.
If I could give NEGATIVE 10 stars - I would
If I could give -10 stars, I would happily do so
I received a pair of slippers, which were completely subpar quality, then reached out for return instructions and clarification and received the absolute worst customer service one could possibly receive
However, when trying to leave a review about their crummy product, I received an immediate response, moderating my review and not allow allowing me to place it on their site
Avoid this company at all, costs they lack quality and care

Resposta da EMU Australia
Excellent Customer Service
Fast reply. Unexpected resolution to my issue, which made me think very highly of the company. Thank you for your kind support and your generous offer!
Quick,easy transaction
Quick,easy transaction, quality & price exceptional, boots tough & comfy
Quick delivery
Good product, true to size. Surprised with the fast delivery!!
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