Endole Business Information Opiniões 

166
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve been using Endole for the past four years to carry out financial checks on platforms, fund managers and other financial institutions as part of our wider due diligence process. As an FCA-regulate... Ver mais

Classificada 5 em 5 estrelas

Endole is easy to use. I've tried 2 others (pomanda & capitalise). They both showed me what I knew already. Endole seems to have far more functionality and links.

Classificada 5 em 5 estrelas

Really easy platform to use. Great information, with lots of depth if you need it, but also a simple, clean and informative dashboard style summary. Makes my credit decision making much easier!

Classificada 4 em 5 estrelas

Having used DueDil and Company Check previously, Endole has been refreshingly good value in comparison. The platform is straightforward to use. All info is presented in good form. Search functions are... Ver mais

Informações sobre a empresa

  1. Agência de crédito

Informação fornecida por diversas fontes externas

Endole offers Comprehensive Business Information for Risk Management, Sales & Marketing and Company Information Research.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(166)

63 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Order number 883

Order number 883

Fantastic service, quick,precise And informative..

A bit like Ron seal.. they do exactly what it says on the tin!

Thanks guys.

1 de fevereiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great First Impression

I stumbled across the Endole website this evening and had a couple of questions. I used the live chat option, not really expecting anyone to be there at this time of the evening.
The service was excellent. All my questions were answered in full, nothing was too much trouble and there was no attempt at a 'hard sell'. I simply got the answers to my questions, politely given and was given plenty of time to browse and make up my mind about what I wanted to do. I will certainly be using this company again if this is the level of customer service!

30 de janeiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service.

Wow, what out standing customer service from these guys. Help me no end, with a rather different request that I had.

Always kept me informed as what was happening and the file I have is perfect.

Thank you Saj for all your hard work.

Rob

25 de janeiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

I purchased a report for a small company which, unbeknownst to me, contained very little information that isn't available on the free report because it doesn't need to be disclosed by smaller companies.

I therefore contacted customer services to request a refund as per their money back guarantee and the advisor that I spoke to was fantastic, even delaying their lunch to process my refund and was very understanding that I wouldn't be aware that such little information would be available. Great experience!

4 de dezembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!

Using both Insight and Explorer products - great alternative to Duedil (which is now very expensive). Excellent customer service too when I got stuck with something!

24 de outubro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Recommended system for UK company info

We've been using Endole for about a month now.

It's a good system to capture company information in an easy to use interface. Not as much functionality as some of the other systems on the market, but considering the price it has everything that most users will need.

Payment system is pretty basic and if you sign-up to both Insights and Explorer, you may need help from their tech support to enable both at the same time. Customer support was very responsive within UK business hours and solved our issue within minutes.

Recommended.

1 de outubro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Non existent customer service

Have been trying to obtain a report ordered 26 hours ago. No reply to the online query submissions (3) No reply other than they apologise for keeping you waiting on the live chat to raise a query then simply send a link to fill in a online report!
Non existent customer service .
They are happy to take your money but not supply the goods.
If you use a smart phone to reset your password it simply just logs you in again on the supplied link.
Don't waste your money using them.

29 de agosto de 2018
Opinião espontânea
logótipo da Endole Business Information

Resposta da Endole Business Information

Hi there,

I'm extremely sorry to hear about this. From the beginning of August up until very recently, we were in the process of moving between offices and as a result, our Customer Support has been somewhat delayed. We normally strive to reply to all emails within 24 hours, but due to this unforeseen delay, we were temporarily unable to maintain this standard. Again, I would like to sincerely apologise for this as this was no fault of your own.

We thank you for your feedback regarding the smartphone link logging you back in issue. I have made our technical team aware of this and they are looking into this as we speak.

Every customer is dear to us and we would love to make things right. If you could kindly email us at helpdesk@endole.co.uk regarding changing your account password and obtaining your report, a member of our support team will be immediately available to help you.

Kind Regards,
Sid,
Endole Support

Classificada 1 em 5 estrelas

I had placed an order for a company…

I had placed an order for a company document. I had not received any information. The purchase came with a 100% money back guarantee if not satisfied. I made an enquiry immediately regarding the purchase. After 1 week, they still have not got back to me and they have not issued a refund. Based on my experience, this company is not trustworthy.
Very bad service.

25 de agosto de 2018
Opinião espontânea
logótipo da Endole Business Information

Resposta da Endole Business Information

Hi there,

I'm extremely sorry to hear about this. From the beginning of August up until very recently, we were in the process of moving between offices and as a result, our Customer Support has been somewhat delayed. We normally strive to reply to all emails within 24 hours, but due to this unforeseen delay, we were temporarily unable to maintain this standard. Again, I would like to sincerely apologise for this as this was no fault of your own.

Every customer is dear to us and we would love to make things right. If you could kindly email us at helpdesk@endole.co.uk regarding this issue, a member of our support team will be immediately available to help you.

Kind Regards,
Sid,
Endole Support

Classificada 4 em 5 estrelas

I was surprised to find that you get…

I was surprised to find that you get this type of information for private companies. In hindsight I should have purchased a package of 5, but i was a bit unsure initially so just bought a single report. The report was detailed and informative, and gave me quite a bit to think about regarding the company in question, but also the sector in general. I would use the service again, and recommend it for a serious private investor looking at a specific company or sector.

1 de agosto de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer experience!!!

Customer experience was great especially when its nearly midnight I still received great support and the response was quick. They quickly resolved my issue while I was chatting to support and as quick as that my problem was sorted and I was left feeling happy with a useful service that will help my business grow! :)

9 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Great Service

I have used Endole for over 18 months and have had only excellent service from them. The only reason I have had to cancel is due to recent legislative changes which has restricted my use of Endole from a marketing perspective.

21 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Data well laid-out - simple and easy-to-understand

Very simple and straight-forward. Data laid out nicely and easy-to-understand. Rather than going to companies house and spending minutes trying to find the information I'm looking for, instead, I'd go to Endole and the information is there instantly! Best part, I can rearrange what information I'd like to see first - always, so I won't have to do it again in the future.

Thank you, Endole!

1 de maio de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Beware!!

I came across this company having incorrect information about us. I tried contacting them through their chat site but was asked to fill in a form as there were busy, which I did, with the promise of coming back to me within two days. Seven days later, 2 voicemails left, and two further forms filled in, I'm still waiting! No one answers the phone! After reading numerous reviews, anyone thinking of using them, Beware!!

11 de dezembro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Zero customer support

Zero customer support, not replying to emails and phone, bought yearly credit services for several companies, but they are not updated. Not recommended

A formal reply to trust pilot was sent nearly 1 month after:) but why you are not answering the phone and not replying to emails? SCAM company

7 de setembro de 2017
Opinião espontânea
logótipo da Endole Business Information

Resposta da Endole Business Information

Hi Paul,

I'm really sorry to hear this. We normally aim to reply to all emails within 24 hours, so I would like to apologise that this standard wasn't met in this case. If you could kindly email us at helpdesk@endole.co.uk regarding your issue, a member of our versatile support team will be more than happy to help!

Kind Regards,
Saj R.
Endole Help Desk

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