Went for a replacement battery and was told the watch needed a service before a battery replacement. Watch returned without a service as was too old a model. Went to a local jeweller who replaced the... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visited Salisbury store yesterday purchasing a Citizen watch. The product knowledge from male and 2 female staff members in advising me was excellent. Customer service was outstanding. Staff made me f... Ver mais
A empresa respondeu
Purchased nice Hugo boss necklace today. Found very friendly and obliging. 👍
Although the ring is brilliant and I ordered the wrong size, we went to the store and it was all sorted a new one ordered, I felt very cheated by the fact I had to pay another £5 for next day delivery... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Ernest Jones - Salisbury
Escrito pela empresa
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Informações de contacto
35 Silver Street, SP1 2NG, Salisbury, Salisbury, Reino Unido
- 01722328911
4,2
Bom
13 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A great jewelers to visit with a very…
A great jewelers to visit with a very helpful staff especially Ilias who was as always very helpful and professional in advising me on my purchase.
23 de dezembro de 2025
Opinião espontânea
Went for a replacement battery and was…
Went for a replacement battery and was told the watch needed a service before a battery replacement. Watch returned without a service as was too old a model. Went to a local jeweller who replaced the battery and confirmed there was no issue with the watch and replaced the battery. £125 vs £10.
31 de agosto de 2024
Opinião espontânea
Easy to order and gorgeous ring
Easy to order online, after seeing the ring instore. It's a gorgeous wedding band. Can't wait to wear it!
27 de abril de 2024
Opinião espontânea
Great service!
Staff were very nice and helped me with choosing which ring size to get which turned out to be perfect! Very nice atmosphere within the shop and I was served quickly.
21 de março de 2024
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Ilias was brilliant in the Salisbury…
Ilias was brilliant in the Salisbury branch he ordered the ring in and went above and beyond to give great customer feedback !
20 de janeiro de 2024
Opinião espontânea
Resposta da Ernest Jones - Salisbury
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Purchased nice Hugo boss necklace…
Purchased nice Hugo boss necklace today. Found very friendly and obliging. 👍
12 de julho de 2023
Opinião espontânea
Visited Salisbury store yesterday…
Visited Salisbury store yesterday purchasing a Citizen watch. The product knowledge from male and 2 female staff members in advising me was excellent. Customer service was outstanding. Staff made me feel comfortable and informed in my purchase. Highly recommended.
28 de junho de 2023
Opinião espontânea
Resposta da Ernest Jones - Salisbury
Thank you very much for such a great review Steve! We work hard at Ernest Jones to offer the best experience for our customers and your excellent feedback helps to show this is making our customers happy! Kind regards Elaine
Although the ring is brilliant and I…
Although the ring is brilliant and I ordered the wrong size, we went to the store and it was all sorted a new one ordered, I felt very cheated by the fact I had to pay another £5 for next day delivery and told my new ring will arrive 8 days later. I think I will again spend all my money with Goldsmiths as I find its the little things that matter and never had this issue with many many items I have purchased with Goldsmiths over the years, I just wish I hadn't decided now to try something new
14 de dezembro de 2021
Opinião espontânea
Resposta da Ernest Jones - Salisbury
Hello Kevin, thank you for taking the time to provide this feedback about your experience! I am so sorry that you paid for your replacement size to be delivered quicker and it was still delayed. I understand this is frustrating. So we can look into this please contact us on 0800 458 1066 option 3 and quote 01812577, and we will be more than happy to look into this for you. Kind regards Luke
Thank you to Holly and the team!
30 de junho de 2021
Watch taken to EJ for repair
Watch taken to EJ for repair. Repair carried out at cost quoted. Job done!! What more can you say??
6 de junho de 2021
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.