Escentric Molecules Opiniões 

269
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I have been loving on Molecule 01 for over a decade, smelling it on others. I finally took the plunge and bought the exact one for myself but not only can I not smell it (which I understand is quite c... Ver mais

Classificada 5 em 5 estrelas

Tolle Parfums, ich kaufe sie nicht zum ersten Mal und bin jedes Mal sehr zufrieden. Besonders gefällt mir Molecule Mandarin – ein frischer, leichter und sehr angenehmer Duft. Ich habe zwei Flaschen ge... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ich liebe Escentric Molecules für ihren einzigartigen Ansatz in der Parfümerie. Die Düfte wirken sauber, modern und entfalten sich auf der Haut jedes Mal ein wenig anders, was sie wirklich individue... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve ordered from Escentric Molecules for a few years now and I honestly keep coming back for good reason. The website is super easy to use, and I can always find exactly what I want — plus there... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de produtos de beleza

Escrito pela empresa

Escentric Molecules celebrates perfumery as the art of chemistry. A cult phenomenon that revolutionalised the world of modern perfumery. Shop unisex fragrances created by Geza Schoen now from the official store.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

269 opiniões

5 estrelas
4 estrelas
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1 estrela

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Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,3

Todas as opiniões

(269)

166 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent product

Excellent product. Beautifully packaged. Sweeft delivery.

20 de outubro de 2025
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Resposta da Escentric Molecules

Thank you! We're thrilled you love our fragrance, beautiful packaging, and delivery.

Escentric Molecules

Classificada 5 em 5 estrelas

Congratulations on your excellent service

I would like to congratulate you on your service. I placed an order early last week and it arrived 2 days later which was brilliant and I am blown away with the presentation I have received - it really is outstanding. I have purchased the items for my sisters 60th birthday gift as she has just discovered your 01 fragrance and absolutely loves it. I thought I would need to wrap all the items separately when they arrived but the presentation gift box I received is just beautiful. This along with your quick order process and delivery is just brilliant. Thank you so much for your excellent service. I will definitely be using uour company again and will totally recommend to family and friends.

21 de outubro de 2025
Opinião espontânea
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Resposta da Escentric Molecules

Many thanks for your kind words and warm congratulations. We're delighted your sister appreciated the gift.
EM

Classificada 1 em 5 estrelas

No customer service

The website does state that the fragrance might not be noticeable on your skin or from the bottle so I suppose you pay the money and take the risk. Obviously you won’t know until you open the bottle but by then you can’t return it so that’s £125 down the drain. I don’t care how the process is, this is a bit of a rip off

24 de outubro de 2025
Opinião espontânea
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Resposta da Escentric Molecules

Thank you for your feedback. We are sorry to hear that the fragrance has not met your expectations.

If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.

EM

Classificada 2 em 5 estrelas

Quality downhill, rubbing alcohol scent

I have been wearing molecule 1 for around 7 years and have purchased many bottles. I realize limitations and how often people don’t recognize iso e super’s scent…. That is not this review, I know it well and love it. This recent bottle, straight from the source, is very heavy in rubbing alcohol and the iso e super is faint. I’m really disappointed. Im unsure if these are made individually or in batches, but I absolutely got a bad batch. While it sucks that I lost money, and this expensive bottle is essentially useless…. It sucks more that I don’t have a bottle of my FAVORITE scent. One star because I do smell a hint of iso e super.

22 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for your feedback.

You have our full assurance that the formula for Molecule 01 remains unchanged since 2006. Molecule 01 has always been a quiet fragrance, its beauty lies in its minimalism and the way it interacts uniquely with each wearer.

If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.

EM

Classificada 2 em 5 estrelas

Deceiving and disappointing

I felt cheated with the whole buying process. Your website is clumsy at best, although I would say deceiving. The price of your perfumes is not low but on top of that I ended up paying twice as much for a product I didn't need and didn't want. / As far as the perfumes go, I must say that they come in a nicely decorated box. Yet the perfumes themselves do not meet the expectations. I thought that your perfumes were simple. However, in this set of 01+ I get little of Molecule 01 and a mix of other complex scents that come out not very well balanced. Some perfumes have little of their name (like in the Mandarin or Ginger) as a top note, but developing later a neat note of "rose scent" that I don't like at all!. Some other scents, like Patchouli do develop on the clothing but not on the skin. :/ All in all they smell like cheap perfume. Very disappointing.

17 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for your detailed feedback.

We understand your frustration and apologise if our website caused any confusion, leading to an unexpected charge. We are committed to ensuring our pricing structure is clear and regret that this was not your experience.

Regarding the fragrances, the M+ range is a specific collection designed to showcase the pure Molecule 01 (Iso E Super) alongside a complex natural ingredient. These are not intended to be simple scents, but rather complex compositions that evolve on the wearer.

If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.

EM

Classificada 1 em 5 estrelas

Not good at all

When you spray this perfume, there’s a very strong smell of alcohol, and once it evaporates, the perfume scent isn’t really noticeable.

18 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for your feedback.

I'm sorry to hear your purchase hasn't met your expectations, If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.

EM

Classificada 5 em 5 estrelas

Great product beautiful fragrance…

Great product beautiful fragrance prompt delivery and also prompt followup from customer service when i had a query. Will definitely continue to order. Thank you

22 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for your review!

We're delighted to hear you love the beautiful fragrance and found the delivery prompt. We are especially pleased that our customer service met your expectations. We look forward to your continued custom!

Escentric Molecules

Classificada 5 em 5 estrelas

Favorite scent

Favorite scent! Easy ordering

17 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for your review!

We're thrilled that it's your favorite scent and that you found the ordering process easy. We truly appreciate your feedback!

Escentric Molecules

Classificada 5 em 5 estrelas

Favourite scent of the time🥹 it’s not…

Favourite scent of the time🥹 it’s not too strong and you forget you have it on until someone will compliment you on your scent:)

17 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for the lovely 5-star review! We are so glad that it has become your favorite scent. It's exactly the magic of our fragrances that you forget you're wearing them until someone compliments you! We appreciate your feedback.

Escentric Molecules

Classificada 5 em 5 estrelas

Great products

Great products. Fast delivery

24 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for the excellent review! We are so glad to hear you love our great products and that you experienced fast delivery. We truly appreciate your feedback!

Escentric Molecules

Classificada 5 em 5 estrelas

Amazing smell

Amazing smell, a beautiful box and always come in time

22 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for the fantastic 5-star review! We're so glad you love the smell, noticed the beautiful box, and that your order always arrives on time.

We appreciate your feedback!

Escentric Molecules

Classificada 5 em 5 estrelas

I'm obsessed with the scent

I'm obsessed with the scent, and I loved all the samples that came in the package! The box it came in was also luxurious and something I'll keep :) I'd absolutely purchase again. And despite shipping from another country, it arrived insanely fast!

23 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for the wonderful 5-star review! We are so glad you are obsessed with the scent and loved the additional samples. We take pride in our luxurious packaging, and we are thrilled to hear that your order arrived so quickly, despite shipping from another country!

We look forward to your next purchase.

Escentric Molecules

Classificada 5 em 5 estrelas

Generous sample amounts

Generous sample amounts! These are not those tiny samples one normally gets and it’s gone after several wearings.
And I’m so happy I tried the samples before purchasing a full bottle. The one scent I thought I would purchase turned out not to be my favorite. But I found two others that I will be purchasing in the future.

23 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for your review!

We're delighted to hear that our sample sizes were generous enough for you to truly discover your favorites. That is exactly why we offer them, so you can find the perfect scent before committing to a full bottle!

We look forward to helping you with your future purchases.

Escentric Molecules

Classificada 5 em 5 estrelas

Amazing product and packaging!

These were literally the nicest packaged products I have ever received. So much attention to detail. I love the scent itself and the additional samples are a great way to try new fragrances before buying.

23 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for the amazing review! We are so pleased to hear that your products arrived beautifully packaged and that you noticed the attention to detail. We are delighted you love the scent and find the additional samples helpful for discovering new fragrances!

Escentric Molecules

Classificada 1 em 5 estrelas

Fragrance didn’t smell like anything…

Fragrance didn’t smell like anything molecule 01 I was expecting something other than nothing

23 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for your feedback.

We’re sorry this experience hasn’t matched your last. The formula hasn't changed, but as a singular molecule fragrance, it can become less-easily detected over time. We recommend trying it again after a short pause to help reset your senses.

Escentric Molecules

Classificada 4 em 5 estrelas

The fragrance

The fragrance.
New.
Exciting.

22 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for your review! We're glad you found the fragrance to be new and exciting. We appreciate your feedback!

Escentric Molecules

Classificada 5 em 5 estrelas

love molecule

i love the way everything is presented and packaged
the samples are great to discover new scents
all of the different molecule options have been amazing
other people compliment as well :]

22 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for the amazing review! We're thrilled that you love the packaging, and we agree the samples are a great way to discover new scents. It's fantastic to hear you're receiving compliments!

Escentric Molecules

Classificada 1 em 5 estrelas

Awful, stay away!

I’m shocked by both the perfume and the customer support, and I don’t even know which one is worse. A few months ago, I bought their famous Molecule 01, and the scent had nothing in common with the legendary fragrance it’s supposed to be. Mine was just a thermonuclear mix of something harshly chemical and alcohol. I bought the perfume at Brown Thomas. I wrote to the brand’s customer support, and they sent me a ChatGPT-style template saying that the problem is probably with my nose and that I’m simply unable to smell the fragrance. Outrageous and downright rude.

20 de dezembro de 2024
Opinião espontânea
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Resposta da Escentric Molecules

Thank you for taking the time to share your feedback.

You have our full assurance that the formula for Molecule 01 remains unchanged since 2006. Molecule 01 has always been a quiet fragrance, its beauty lies in its minimalism and indeed, the wearer's perception of it can fluctuate over time.

We apologise that you were dissatisfied with the explanation provided when you reached out. We are committed to providing helpful and respectful support, and we regret that your expectations weren't met in this case.

Escentric Molecules

Classificada 5 em 5 estrelas

My favorite perfume

My favorite perfume

22 de setembro de 2025
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Resposta da Escentric Molecules

Thank you for the wonderful 5-star review! We are so glad to hear it's your favorite perfume. We appreciate your feedback!

Escentric Molecules

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