HAIRVIRGINITY Opiniões 245

Resposta da HAIRVIRGINITY

12/03/2026

Hello Naomi,

Thank you for taking the time to share your experience.

We are pleased to hear that you have been happy with the quality of the hair and that it has worked well for you, particularly when colouring your bundles. It is also lovely to hear that your family members are now using Hairvirginity as well.

We appreciate your continued support and your recommendation.

Customer Service
Hairvirginity

Resposta da HAIRVIRGINITY

12/03/2026

Hello Abigail,

Thank you for taking the time to share your experience.

We are pleased to hear that you are happy with your Body Wave 12" and that the hair met your expectations. It is always great to hear when customers are enjoying the bounce and movement of the hair, and we truly appreciate you recommending Hairvirginity to others.

Thank you again for your support.

Customer Service
Hairvirginity

Resposta da HAIRVIRGINITY

12/03/2026

Hello Dana,

Thank you for your feedback. We would like to clarify that your order was not dispatched late. The 40" 613 Double Drawn bundles were clearly listed as a pre order item on the product page, and this was also reiterated at the add to cart stage, within the checkout basket and again within the final delivery confirmation before purchase.

With regards to fullness, for lengths such as 40", two bundles is generally not sufficient to achieve a full installation. For this length most stylists typically recommend approximately 4 to 5 bundles to achieve adequate density, as longer lengths naturally distribute the hair weight across a greater length.

It is also important to note that 613 hair is not raw hair in its natural state. In order to achieve the 613 blonde shade the hair must first be processed and lifted to this colour.

We were not contacted directly regarding any concerns with the hair and have no prior email correspondence from you raising these issues. Had we been contacted, we would have been happy to review the matter with you.

While we can only comment on the sourcing and quality standards of the hair supplied by our own manufacturers, we remain available should you wish to contact us directly regarding your order.

Resposta da HAIRVIRGINITY

3/12/2025

Hi Elizabeth,

Thank you for sharing this. We are really glad our team could help resolve the issues with your order and get it dispatched the same day for you. It is great to hear the wig arrived in time and that you were pleased with the quality and fullness straight out of the box.

We appreciate your review and are here if you need anything in the future.

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

25/11/2025

Hi Leah,

Thank you very much for taking the time to share your review and for choosing to place your first order with us.

We are really pleased to hear that you are happy with the quality of the hair and that taking a risk with us has paid off for you. It means a lot to know that our products have met your expectations.

We appreciate your honest feedback and are glad to hear you will be returning. If you ever need any help with future orders or product recommendations, our team is always happy to assist.

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

20/11/2025

Hi Michey,

Thank you for your review. as explained via email, we do not sell a loose deep wave (LDW) texture. The item you ordered and received is our loose wave texture. This is different from loose deep wave, which may be what your previous vendors supplied. This is why the pattern and blend may not match the bundles you already own. Our product pages, texture guide and Instagram examples all show the loose wave pattern as it naturally dries after washing.

We fully reviewed the order on our side, including inventory checks and our packing CCTV, and can confirm that the correct item was prepared and dispatched.

Texture names can vary between vendors, and patterns can differ slightly even when described similarly. If your existing bundles are loose deep wave, our loose wave frontal will not blend in the same way due to that difference in texture type.

We hope this clarifies and misunderstanding.

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

30/10/2025

Hello Sharella,

Thank you for your review. We’re sorry to hear you weren’t completely satisfied with your order.

All our Vietnamese closures supplied by our suppliers are Double Drawn, containing a high percentage of longer strands for a full and even appearance. Variations can occur naturally between textures, but Single Drawn hair is not part of their production range.

Our team previously reached out by email to provide clarification on how Double Drawn hair differs from other grades and to assist further, but we are yet to receive a response.

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

14/10/2025

Hello, Thank you for your feedback. We’re sorry to hear about your experience. Unfortunately, we have no control over missed delivery attempts or how couriers handle parcels once they’re out for delivery. We use trusted couriers that provide tracking updates and delivery notifications at every stage to help prevent issues like this.

Please be assured that we always do our best to assist with raising investigations when something goes wrong, though we do have to wait for the courier’s response before providing a final update. Our team will continue to monitor your case and follow up as soon as we receive further information.

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

28/08/2025

Hello Ronke,

Thank you so much for your kind words. We’re delighted to hear that your experience with us was seamless and that your order arrived promptly. We’re glad you’re happy with the hair so far and we look forward to you enjoying it even more once you start using it.

We truly appreciate your recommendation and support.

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

15/08/2025

Hi Selam,

Thank you for taking the time to leave this review. I’m glad our team could get your Burmese Raw hair to you earlier than expected, especially for your birthday. You’re right—raw hair is naturally very thick and full, which is great for volume but does require more upkeep compared to our normal range.

We hope you enjoy wearing it!

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

17/07/2025

Hi Cindy,

Thank you so much for sharing your experience with us! We’re thrilled to hear that you’re loving your hair and that it has exceeded your expectations. It’s fantastic to know that the texture and quality are holding up well, and we can’t wait to hear about how it holds up when you dye it! We truly appreciate your trust in us and look forward to your update. Thanks again for choosing us, and we’re here if you need anything in the future!

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

4/07/2025

Hello Thetys,

Thank you so much for your kind words—this honestly made our day! We’re so happy to hear that you’ve loved every experience with Hairvirginity across your different orders.

We pride ourselves on both the quality of our textures and the consistency of our service, so your feedback truly means a lot.

We can’t wait to have you back for your next install. If you ever need any help choosing a texture or style, our team is always here to help.

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

24/06/2025

Hi Nicole

Thank you so much for your honest review! We're truly grateful for your continued support and are so pleased to hear how much you’re enjoying the Double Drawn Collection bundles!

We completely understand that quality comes at a cost, and we’re committed to making sure every order delivers that exceptional standard you’ve come to expect from us.

We’re sorry to hear the clip-ins didn’t meet your expectations – and we're glad we were able to resolve that for you previously.

Thank you again for trusting Hairvirginity. It means the world to us that you love the hair and continue to choose us for your hair needs!

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

24/06/2025

Hello YP, Thank you for taking the time to leave a review, and for your continued support of Hairvirginity over the years.

We're genuinely sorry to hear that your recent experience with our 613 hair didn’t meet expectations. As you rightly mentioned, 613 hairs undergo extensive processing to achieve their colour, which naturally makes them more delicate and prone to dryness or shedding if not cared for with extra caution. That said, we do understand your frustration, and it’s not the experience we want for any of our customers.

We’ve looked into our records and can confirm that all customer emails and image submissions have been responded to—unless there was a deliverability issue that prevented it reaching us or our reply reaching you.

We also appreciate that you’ve loved our hair in the past, and it would have meant a lot to receive that feedback too. It’s always helpful for us to hear what our customers are loving—not just when things go wrong—so we can continue to offer more of what works.

We value your honesty and hope we’ll have the opportunity to regain your trust in the future.

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

17/06/2025

Hi Jay,

Thank you so much for your lovely review! We're absolutely delighted to hear how impressed you are with our Vietnamese Straight bundles. It's wonderful to know that the hair exceeded your expectations in softness, versatility, and overall quality.

Your feedback truly means the world to us and affirms the level of care we put into sourcing and preparing our products. Thank you again for choosing us — we can’t wait to serve you again soon!

- HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

10/06/2025

Hi Lady X

Thank you so much for your lovely review. We're really glad the hair arrived quickly and that you were happy with the quality and packaging!

It means a lot that you gave us a chance despite some of the other reviews, and we're so pleased we could impress you.

We can’t wait to have you shop with us again – thank you for trusting us!

— HAIRVIRGINITY x

Resposta da HAIRVIRGINITY

26/05/2025

Tack så mycket för dina fina ord! Vi är glada att höra att du är väldigt nöjd med den snabba leveransen och kvaliteten på din beställning. Det betyder mycket för oss att du tycker att produkten var prisvärd. Vi uppskattar verkligen ditt stöd och ser fram emot att få hjälpa dig igen snart!

- HAIRVIRGINITY xx