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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We fit esi all the time they are really good 👍 customers like them and easi to use and install. I've just seen the mistral one this morning in plumb center its a good idea but could be more colou... Ver mais

Classificada 5 em 5 estrelas

I only ever instal ESI now, mainly the mistral my clients love them, the ease of the app paired to there phones controlling the heating temp via it. I was that impressed with the Esi I installed... Ver mais

Classificada 5 em 5 estrelas

Dave Brookes, Conducted a trade morning for us CPS Bury. His set up displayed a fantastic range of products, interacting with every customer that came in. Very knowledgeable and considerate to e... Ver mais

Classificada 5 em 5 estrelas

Big thanks to David and the team from ESi Controls for coming down to Furness Heating Limited to host a breakfast morning at our trade counter. It was a great turnout, and David was brilliant wit... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamentos e sistemas de aquecimento
  2. Fabricante de caldeiras
  3. Empresa de aquecedores
  4. Fornecedor de sistema de água quente

Escrito pela empresa

Our products offer the ability to easily control hot water and heating systems to help reduce energy use & lower bills. ESi Controls offer a broad range of heating controls designed to save you money.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

129 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(129)

47 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

CPS trade morning

Great morning down at CPS Leeds roundhay, David Brookes from ESI alongside Josh from rothenberger made for a great morning with lots of customer Engagement. Will definitely have these two back in the near future!

Tom

24 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

After having issues connecting my thermostats I made a quick call into the ESI customer support team and was greeted by the very helpful Emlyn. Emlyn was able to talk me through every stage of the setup completely remotely, and despite some difficulties still seen, remained calm and with plentiful other options to help get things working. Once resolved Emlyn offered further advice and info on how to use the functionalities of the devices. People like Emlyn are what make a great customer service, thank you!

5 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you

Dave and Joe with a wealth of knowledge. Really attentive and friendly approach towards our customers .
They held a training morning
City plumbing hessle
Couple of extra sales on the back of there training and meet and greet

8 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Help with my Thermostat

Very helpful staff .I gave them a call and spoke to a staff member called Emlyn .He was so patient and knowledgeable about my issue and was able to help me straight away .So pleased with the service .A great big thank you from Sandra .

24 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Product and app not fit for purpose

Changed wifi. Product now doesn’t work properly. Customer service seems to be afraid of a phone call. Emailing back and forth and to try resolve the issues and issue still not solved. Currently waiting on another email back from them. Terrible time management and use of company funds. An issue that I would hope to have fix with a phone call, is an issue that takes hours/days and still not fixed.
It’s now coming into the weekend and no doubt, this will drag on into next week. Unprofessional and company clearly needs to work on more R&D of it’s products to compete with other companies.
If this issue isn’t resolved in the next few days. The Consumer Protection Commissioner will be contacted as this is beyond ridiculous now.

26 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Gary Fitz

Dave is very knowledgeable and engaged well with our customers we're really looking forward to having him back at a later date.

17 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Met Dave today who helped me understand…

Met Dave today who helped me understand the ESI controls which are so easy to install and are user friendly.
He was easy to approach and very helpful.
I will be giving the new ESRTP4 a go on my next Installation and into the future

Many thanks T.Callaghan NW ltd

3 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Meet Joe and Dave in one of their…

Meet Joe and Dave in one of their recent trade days at a City plumbing. Both lads where extremely helpful answering my questions about the WiFi connection with the touch stat for an elderly customer that wanted both a large screen and being able to connect with there phone so there family can check there heating is in correctly when they are home alone. There help was remarkable and I will be recommending there products going forward to my customer

29 de maio de 2025
Opinião espontânea

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