ETB TYRES Opiniões 

361
•
TrustScore: 4 em 5

4,1

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Classificada 5 em 5 estrelas

Had MOT done today at ETB Nuneaton needed a part ordering due to minor fail , ordered in rang me when part had arrived took car back in for fitting and retesting within 30/40 minutes As always⭐️⭐️⭐... Ver mais

Classificada 5 em 5 estrelas

I took my old Fiesta car to ETB Lydney for an MOT Test today, 12th October 2026. Although my car didn't pass the test, the fellows at the Reception Desk took the time to explain why my car had faile... Ver mais

Classificada 2 em 5 estrelas

Took my car to ETB because of sticking rear brake calliper. They replaced brake disk and pads which have no real bearing on the problem and was not requested. They must of just eased the calliper but... Ver mais

Classificada 5 em 5 estrelas

I have just had my tyres checked and resealed with the brilliant Bristol (Fishponds) branch. I cannot recommend them highly enough - I’ve been coming here for years because these really are the kindes... Ver mais

Informações sobre a empresa

  1. Loja de pneus

Escrito pela empresa

ETB Autocentres are your local tyre provider. All our tyres are supplied and fitted by experts and we can offer same day fitting. We stock all of the major tyre manufacturers including Bridgestone, Firestone, Michelin, Goodyear, Landsail, Pirelli, Continental, Dunlop, Avon and more. As well as being experts in the tyre industry we can also offer MOTs. ETB are a family run business, established in 1980, with 40 centres from Tamworth to Plymouth. Same day tyre fitting Tyres fitted while you wait Reserve now pay later No cancellation fees Price match promise Free wheel alignment check Free vehicle tyre safety check All major tyre brands Trusted by over 10,000 customers a month


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4,1

Bom

TrustScore: 4 em 5

361 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,1

Todas as opiniões

(361)

66 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely useless

Absolutely useless, told me they couldnt rear track the car, as the bolt s where seized, they hadn't touched them, charged me£48 for the front when they should just have left it, missed a broken control arm and the car still pulled to the left when I got moving. Couldn't recommend these guys for anything, thank goodness it walked away as I was going to get my a/c recharged too.

6 de junho de 2024
Opinião espontânea
logótipo da ETB TYRES

Resposta da ETB TYRES

Sorry you are not happy, which depot was this please so we can investigate. If you would care to take your vehicle back we can instruct the depot to re-do anything you are not happy with and get the Area Manager to over see it.

Classificada 3 em 5 estrelas

ETB could do better…

In my opinion the Chippenham branch could do with some customer care training.
Not impressed when the manager argues. There seemed to be rather a lot of that in the office… They might call it banter, but it seemed pretty pointed to me.
I was told the tyre pressures were incorrect on my rear tyres (as if it was my fault) and they kindly corrected it… But ETB fitted the tyres less than two weeks ago!
I happened to mention the car has two tyre pressure settings depending on load, but the guy wouldn’t have it.
The main issue is that I had taken the car in for a four-wheel alignment after having had suspension parts replaced.
Over a period of a couple of days they had four attempts at setting up the tracking.
In fairness the last guy did try pretty hard to sort the issue, but my steering wheel is still not straight when we took it for a test drive. I gave up and left as I had a prior engagement. I had already been there an hour and a half on this occasion. All in all a wasted £72!!

31 de maio de 2024
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logótipo da ETB TYRES

Resposta da ETB TYRES

Sorry you weren't satisfied we will take this on board

Classificada 5 em 5 estrelas

Great customer service

Great service again. Nothing is too much trouble. Good honest prices and brilliant staff. Highly recommended

29 de maio de 2024
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logótipo da ETB TYRES

Resposta da ETB TYRES

Thanks so much for your feedback

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, always kept me up to date with what was happening, and parts etc, 1000% would recommend these people.....

29 de maio de 2024
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logótipo da ETB TYRES

Resposta da ETB TYRES

Thank you so much for your feedback

Classificada 5 em 5 estrelas

First class service

Turned up unannounced at 09.00 with a broken spring, which was immediately ordered, and fitted at 14.00. One very happy customer. All the staff are friendly and efficient.

24 de maio de 2024
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logótipo da ETB TYRES

Resposta da ETB TYRES

Thank you

Classificada 5 em 5 estrelas

Fishponds Bristol Depot

Fishponds Bristol Depot . i have been there twice . This is a great place to purchase/ Great Knowledgeable /friendly staff and made time to listen to my requirements. a credit to ETB.. Mike BS15

23 de maio de 2024
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Resposta da ETB TYRES

Thanks so much for letting us know

Classificada 5 em 5 estrelas

Always really quick and upfront

Always really quick and upfront. In an industry riddled with suspicion and mistrust ,have always been happy with this business

7 de maio de 2024
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Resposta da ETB TYRES

Thank you

Classificada 1 em 5 estrelas

Poor service, lied to, disappointed

I took my car in for ETB to check tyres and wheel bearings as I could hear that a bearing was damaged, I explained I could hear it from the rear, I’d left it with them for the day, I had to call them for an update, I returned to collect for the manager to say they were 99% sure it was the N/S front, so I had the car up on a lift and had them checked to find the damaged bearing was the O/S rear, completely the opposite wheel. If you’re not going to check them or couldn’t just be honest about it, instead you lied. I trusted your judgement and went and bought a front bearing and wasted my hard earned money, You just lost a customer. Poor service, Well done!!!!

29 de abril de 2024
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Resposta da ETB TYRES

We apologies and will look into this. Thank you for letting us know

Classificada 5 em 5 estrelas

We had a service today for our Mazda…

We had a service today for our Mazda CX5- the service was 5* and definitely 100% reliable and would recommend them to all our family and friends in Devon and Dorset area . Give them a try you won't be disappointed!!!!!!

Jason

25 de abril de 2024
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Resposta da ETB TYRES

Thank you

Classificada 1 em 5 estrelas

I purchased online 2 tyres from an…

I purchased online 2 tyres from an outside trader which included fitting at the nominated local garage, happen to be ETB Autocentres Tremont Garage - Llandrindod Wells. Everything went smoothly until one of tyres started deflating but only half way. After several pressure corrections I went back to the garage with the explanation what happens. I suggested it might be an insufficient seal, but it was instantly dismissed. There initial reaction was …. It surely is a puncture! Later they declared it wasn’t a puncture but faulty valve which is now replaced by a special one. This particular valve is very expensive, £40 a piece [sic!], but lacky me, they will charge only £20. I really felt as I was pickpocketed!
A day after I looked into the tyre (see photo) and realised the white grease smeared on the rim, which means it was the seal that was inappropriately applied in the first instance and now reapplied, not a faulty valve (£40???).
Actually, it happened to me a few years back in the same garage while they were Ford’s franchised dealer. The difference being that they reapplied the sealant (grease) and obviously with no charge.
… and don’t reply with your meaningless apologies, as I would not accept them!
Would I go back? Let s be anyone’s guess!

16 de abril de 2024
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logótipo da ETB TYRES

Resposta da ETB TYRES

Sorry you had an issue

Classificada 5 em 5 estrelas

I have just had a clutch fitted at the…

I have just had a clutch fitted at the Bridgnorth centre.
What a super team. Excellent service and excellent comms. Fixed price, no "oh we had to do this or that" and wow does the new clutch make a difference.

Thank you so much will be back for the next repair.

28 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Andy at Farrier Street was extremely…

Andy at Farrier Street was extremely courteous & helpful calling me back when they had time to fit 2 new tyres. I returned to the depot & they were fitted promptly. Highly recommended business who have retained the local service ethos.

27 de março de 2024
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Classificada 3 em 5 estrelas

Cracked/perishing Bridgestone Tyres

I bought four new Bridgestone Turanza tyres for a VW UP from ETB in Evesham just under three years ago. Since then the car has done less than 10,000 miles. As one might expect there is minimal tread wear. However there is considerable perishing or cracking between the treads. This cannot be right? It was noted during MOT last April 2023. The MOT inspector expressed concern that the tyres were cracked given their age and minimal mileage. A year on it is worse and I am concerned that it may be dangerous. I wondered if this was a common problem with Bridgestone tyres? ETB are going to return the tyres to Bridgestone for inspection, but I have to buy new replacement tyres while that is done. I understand from ETB that the process could take two months. I'm not happy and suggest ETB could liaise with Bridgestone using photographs/trade knowledge for an immediate decision and replacement.

25 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

excellent service

My tyre pressure monitors were indicating faults. I rang ETB and they said to bring the car in. I only had to wait 10 minutes and one of their staff carried out a check and they were all okay but the tyre pressures were a bit low. He inflated the tires to the correct pressure and suggested I take the car for a drive to see if they reset. two of them reset almost immediately and the third corrected itself after a few miles. This took 15 minutes of somebody's time and there was no charge. I can't recommend ETB highly enough and I will definitely be returning when I need new tires. Thanks.

12 de março de 2024
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Classificada 5 em 5 estrelas

ETB Thornbury

ETB Thornbury
Bought tyres online through third party, tyres arrived at depot on time helpful reception tyres fitted promptly and moved existing tyres as instructed All Good
(Honda CRV)

29 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

ETB EVESHAM, Absolutely excellent all round service.

@ETB EVESHAM
Absolutely excellent all round service.
First of all, I turned up this morning before 8, it was cold outside and they welcomed me in a few minutes early and were happy to do so!
They fitted two new tyres to my golf, no drama, nice straight forward job, polite, couldn't do enough and did all the work promptly.
The fitter "Nathan" (I believe) even checked my tracking and said it was fine already - nice to have honesty and attention to detail.
The lady at the counter was friendly and engaging first thing in the morning.
All in all, quite refreshing to turn up, be treated very well and get a great job!
Perfect business model!
The management must be proud of the level of service that is provided throughout the centre.
Keep up the good work!

1 de março de 2024
Opinião espontânea

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