Shocking experience. They charged a £45 holding fee that takes between 1-7 days, then tried to process a £55 charging fee from my card, despite not charging my car! Avoid at all costs
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Leia as opiniões dos outros
I had the unlucky fate that I adopted a ROAM EV charge station behind my parking spot in a new apartment. For a few months it worked fine, but then .. didnt. An engineer was sent to look at it who nee... Ver mais
Very poor service. There was an issue with the charger and for the last 4 days I have called and emailed and no one has responded. So far they have taken £45 off my card (which I understand takes up... Ver mais
Always try to us EVC charge points at hotels across the UK when travelling for business, most recent stay at the Bath Spa Macdonald Hotels. Easy to use, reliable and always charges at the the power ra... Ver mais
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 14% das suas opiniões negativas
Geralmente responde em 14 horas
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New chargers on Lower Mll Estate.
New chargers on Lower Mll Estate.
The chargers in 1 car park were offline. The other charger was obstructed by another car.
Not a fan
Not a fan - used them the other day and why a connection fee - it frustrates me. Will avoid and use other supplier
Do not trust them and think twice
We were approached by EVC (now called Roam) and told that they would install commercial chargers in our pub carpark. They would cover all the costs and maintain the equipment. We would be paid a small annual rent for them to use our space.
We were told that legal fees would be covered by them and that we’d be reimbursed for any legal fees. They then recommended a solicitor/legal company we could use. So we did and started the process, after a while we tried and tried to make contact, the solicitor also tried to make contact but no response.
We then get a £3000 bill from the solicitor. He states that EVC have changed their mind as it was taking too long and things have changed. There was a clause in the contract that stated 90 days to start work. (But was told this is just a formality and they understand it can take longer)
We managed to finally speak with the rep and EVC but their decision was final and we’ve been left with a bill. They said they would contact us within a week to possibly help with the bill but that was 3 months ago and they no longer reply to emails and phone numbers for our contacts are no longer active. I would urge anyone considering using this company to think twice.
You can never get a receipt and their…
You can never get a receipt and their contact form on the website does not work.
Great experience with the customer care…
Great experience with the customer care team when charging for the first time. Helping me find my local charger at the gym and get me setup. Brilliant.
Glad to use a charger that works for…
Glad to use a charger that works for once. I commute to St Johns/London frequently and having this new charger here has really helped!
EVC - Hotel Charging points
Always try to us EVC charge points at hotels across the UK when travelling for business, most recent stay at the Bath Spa Macdonald Hotels. Easy to use, reliable and always charges at the the power rating they promise!
Easy to use and efficient
Easy to use and efficient. Will definitely use again.
Great experience here with a very…
Great experience here with a very professional team. Super easy to use, ideally located and very reliable. Would highly recommend.
Great service!
Provided an excellent service. And great team, too!
Amazing service
Amazing service, friendly knowledgeable team. Did a great job.
Easy to use and fast charge!
Easy to use chargers and look great next to the car. Had them installed in my local gym and they work a treat, just wish they had installed more!
Super easy to use and efficient
Super easy to use and efficient! Will definitely use again.
Great looking charge points
Great looking charge points, reliable and efficient.
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