I had to decide between a Renault 5 and a Nissan Micra. Although other factors contributed to my choice being that of the Renault, a major factor was the service I got from the sales executive, Ethan.... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoRenault, 20 Alma Place, Gilesgate Moore, DH1 2HN Durham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely spot on. Received an excellent quality video, along with a detailed health check which explained the status and condition of all of the relevant components on my vehicle. Communication was... Ver mais
A empresa respondeu
After saying i would never come back to this garage here i am again a couple years later with the same terrible experience. I have been overcharged for a service, service department unable to help, re... Ver mais
A empresa respondeu
Excellent experience from start to finish. Walked in Wednesday decided on the car we wanted, Josh had the finance sorted, the favourable part exchange done, all documents signed and sealed and hando... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Informações de contacto
Renault, 20 Alma Place, Gilesgate Moore, DH1 2HN, Durham, Reino Unido
- 0191 332 4600
4,5
Excelente
388 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick effective service
Quick effective service. Supported in getting the right deal for me.
19 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Ellis,
Thank you for your kind words.
We're delighted to hear that you were happy with the service you received.
Evans Halshaw Customer Services
Very easy and stress free car swap…
Very easy and stress free car swap would highly recommend
17 de setembro de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Ben,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Service was first class at Evans…
Service was first class at Evans halshaw Renault Durham, I had some work done through Warranty and the dealership was really accommodating and great throughout.
Many Thanks for all the help!
7 de setembro de 2024
Resposta da Evans Halshaw - Renault Durham
Hello Nicole,
Thank you for your kind words.
We are delighted to hear that you had a positive experience and that Renault Durham was accommodating.
We appreciate your feedback.
Evans Halshaw Customer Services
Great friendly & efficient service
Great friendly & efficient service. Car service was completed ahead of scheduled time. The only issue was that the mydacia app has not been updated to reflect that the service has taken place. However, this was subsequently resolved!
2 de setembro de 2024
Resposta da Evans Halshaw - Renault Durham
Hi Colin,
We appreciate your kind words about our service and the efficiency of our team.
We understand your frustration with the app not reflecting the completed service.
We're working to ensure our systems are always up-to-date and will look into this issue.
Thank you for bringing it to our attention.
Evans Halshaw Customer Services
Buying a Dacia duster here
Buying a Dacia duster here , the overall experience has been excellent, a warm welcome and friendly sales team , no issues at all . Highly recommended
19 de agosto de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Joshua,
Thank you for your kind review.
We're thrilled to hear you had a positive experience.
We appreciate your recommendation and look forward to seeing you again.
Evans Halshaw Customer Services
During the drive test me and the sales…
During the drive test me and the sales person we observed that the tier sensor light is on , and she told me that it will be checked before the bring me the car. The car arrived a week after and the light was still on, I booked an appointment with them it took the 3 hours to tell find out that the senson is faulty so we re-book to replace it, after a week gave them the car to repair it, after I took it and drove for 15min the sensor light was on again
15 de agosto de 2024
Resposta da Evans Halshaw - Renault Durham
Hi Apostolos,
We understand your frustration with the ongoing issue with the tyre sensor light.
We appreciate you bringing this to our attention and will share your feedback with the service team to ensure they are addressing these concerns effectively.
Evans Halshaw Customer Services
Great service
Lewis was helpful. Really quick and easy process of buying a new car
6 de agosto de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Kerry,
We're thrilled to hear you had a positive experience!
We appreciate your kind words about Lewis and the ease of the process.
Evans Halshaw Customer Services
2nd purchase from these guys
2nd purchase from these guys, overall good experience and would certainly revisit
15 de junho de 2024
Resposta da Evans Halshaw - Renault Durham
Hi Brian,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Resposta da Evans Halshaw - Renault Durham
Hi Trevor,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Lewis was really welcoming and…
Lewis was really welcoming and explained everything really well throughout the process of getting my new car. Questions were answered throughly and very attentive. Would definitely be back to the garage in the future!
30 de julho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi,
We're thrilled to hear about your positive experience!
It's wonderful to know that Lewis provided such excellent service and made your car buying process smooth and enjoyable.
We appreciate your kind words and look forward to welcoming you back in the future.
Evans Halshaw Customer Services
Just bought me car from Evans halshaw…
Just bought me car from Evans halshaw Renault Durham the person I was in contact with buying the car Joshua wilkinson was absolutely brilliant explained everything in great detail and reassured me with all the details of the financial side of things would recommend anyone buying from there great place nicely welcomed definitely would go back again.👍
26 de julho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Grahame,
Thank you for taking the time to leave a review.
We're delighted to hear you had a positive experience with Joshua and that you found the process of buying your car straightforward.
We're proud of our team and will pass your feedback on to them.
We hope you enjoy your new car!
Evans Halshaw Customer Services
Excellent service!
We haven't bought a car for over 15 years, so were very unfamiliar with the options and processes. Lewis was wonderfully patient and clear in his explanations. Perfect service. We're very thankful.
21 de julho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Simon,
We're so glad to hear you had a positive experience with Lewis.
We strive to make the car buying process as smooth and enjoyable as possible for all our customers.
Thank you for your kind words!
Evans Halshaw Customer Services
Great service
Great service from Jake. Knowledgable and quick service
15 de julho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Ashley,
We're delighted to hear about your positive experience. We appreciate your kind words about Jake's service.
Take care,
Evans Halshaw Customer Services
i didnt visit the company my car was collected…
i didnt visit the company my car was collected and returned by shaun who was very polite and well dressed a credit to the company
12 de julho de 2024
Resposta da Evans Halshaw - Renault Durham
Hi Mr Simmons,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Resposta da Evans Halshaw - Renault Durham
Hi Peter,
Thank you for choosing Evans Halshaw!
All the best!
Evans Halshaw Customer Services
Durham dealership
Durham dealership - Lewis: Great experience straight forward no messing very helpful even delivered my used car purchase as I was not part exchanging fantastic service.
23 de junho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Delyse,
Thank you very much for the 5* review!
Lewis values your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
Piece of mind
Piece of mind
Work getting done to manufacturers standards and parts as well
Great friendly staff
25 de junho de 2024
Resposta da Evans Halshaw - Renault Durham
Hi Kevin,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
1st Class Sales Executive Josh Wilkinson.…
Sales Executive Josh Wilkinson made us welcome from the minute we walked in. We told him what we wanted and he came up trumps straight away. He was very knowledgeably with a great sense of humour. Within a few days we picked our car up along with Road Tax, 3 Year Miner Damage Repair Cover, 3 Year Service Plan and 3 Year
Car Care Plan so every was covered for us for the next 3 years. Our whole experience at Evans Halshaw was brilliant due to Josh.
13 de junho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi William,
Thank you so much for your kind words!
We are so happy to hear that Josh was able to provide you with excellent service.
We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!
Evans Halshaw Customer Services
Great customer service from Jake
Great customer service from Jake. Went out of way to help
8 de junho de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hi Paul,
Jake will appreciate this positive review.
Thank you, and happy motoring!
Evans Halshaw Customer Services
Thank you to Josh from the sales team…
Thank you to Josh from the sales team for providing a nice easy experience on buying a used car. I had a Dacia Duster near the end of its HP agreement and Josh made the process easy to change to a smaller and newer Dacia Sandero Stepway. The process was straightforward and I'm happy with the new car!
31 de maio de 2024
Opinião espontânea
Resposta da Evans Halshaw - Renault Durham
Hello Martin,
Thank you so much for taking the time to review your experience with us.
Josh will be absolutely thrilled that you have rated them so highly!
Kindest regards.
Evans Halshaw Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.