Evans Halshaw - Renault Middlesborough Opiniões 

325
TrustScore: 4 em 5

3,9

Renault, Newport Road, TS1 5JP Middlesbrough, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Evans Halshaw - Renault Middlesborough My car went in for a service and mot, when we was informed that the car had passed it's mot and service and would be available soon, joe at the service Desk of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Customer services very polite and helpful Car not cleaned Service information on dash not updated. I will need to go back to garage

A empresa respondeu

Classificada 5 em 5 estrelas

Hi there shout out to Antony hay van sales man.I bought new a pre registered van , a month ago, a no B S ( you know what I mean ) sales man , could have got more for my old van probabley after I ha... Ver mais


Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contacto

  • Renault, Newport Road, TS1 5JP, Middlesbrough, Reino Unido

  • 01642 757500

3,9

Bom

TrustScore: 4 em 5

325 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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3,9

Todas as opiniões

(325)

5470 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great communication

Great communication and pleasant, courteos staff. I was offered options for additional repairs bu declined because of the high costs relative to other repair facilities.

11 de abril de 2024
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hello Neil,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Classificada 1 em 5 estrelas

garage should wash and clean the car

garage should wash and clean the car, after service,

i am almost 70 yrs old and never in the past, i received my car dirty inside and out when i collected.

6 de abril de 2024
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hi Mehmet,

Thank you for getting in touch.

I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to the Renault dealership in Middlesbrough.

I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

Thank you,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Cannot fault the service from Tom

Cannot fault the service from Tom, made the experience very pleasant. Would definitely recommend if you’re looking for a new motor!

4 de abril de 2024
Opinião espontânea
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Resposta da Evans Halshaw - Renault Middlesborough

Hi Dale,

Thank you very much for the 5* review!

Tom values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Just picked up a new car.

Just picked up a new car.
Great garage well looked after and Jack is very enthusiastic when dealing with customers making the collection a positive experience.
Would definitely recommend using Renault Middlesbrough for purchasing a new car.Nothing too much trouble.

4 de abril de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hello Karen,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Jack.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Thanks, Tom

Tom is friendly, straightforward, personable and knowledgeable. I traded in my old Duster for a newer one and added some protections. I also signed up for the Service Plan which allows you to put money away specifically for minor and major services. Many thanks Tom.

30 de março de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hello Ruth,

Thank you for taking the time to leave us this brilliant 5* review.

Your comments have been passed to management team to ensure that Tom receives recognition for their fantastic customer service.

Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great Service

Excellent service from sales advisor Thomas Brown. He was friendly, knowledgeable and used no pushy sales tactics
Would strongly recommend

28 de março de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hi Katie,

Thank you very much for taking the time to leave us this positive review!

Thomas' aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Car.

Great service from Tom and Ryan was very helpful Tom went above and beyond to help thanks

20 de março de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hi Sue,

Thanks so much for your kind words, we will be sure to thank Tom and Ryan on your behalf.

Have a fantastic day!
Evans Halshaw Customer Services

Classificada 1 em 5 estrelas

Rubbish company

This company is rubbish do not buy from them go to a back street garage you will get better service tried to get my money back since August 2023 no one responds to telephone calls or email took several months before I got an answer was lied to by sales team about the 123 checks the head of business assured me it hadn't been skipper through but I got the 123 report and it clearly shows I've been lied to, they still will not accept responsibility for their lack of due diligence and lies even with evidence.
They never fix anything first time and it takes months for them to fix things
The website directs you to a link to resolve issues with the dealership and they say they will contact you within 48 hours, after a month I had to call the head office as no one bothered to contact me this is the norm with evanhalshaw they gave me an address for assistace but you don't get any help you get fobbed off and told they cannot help as the dealership has the final say. My experience is from Renault middlesborough.

23 de agosto de 2023
Opinião espontânea
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Resposta da Evans Halshaw - Renault Middlesborough

Hi Paul,

Thank you for taking the time to review.

Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

A truly great car buying experience

I absolutely recommend purchasing a car with Evans Halshaw - Renault. I am ecstatic with my new car and the whole experience, which could have been quite stressful, was made easy and comfortable by Tom who guided me through my purchase from start to finish. Can’t thank them enough!

16 de março de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hi Neve,

A huge thanks for taking the time to rate your recent experience with us.

Tom and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great buying experience!

Great experience today picking up my fabulous brand new Renault Captur in Flame Red with a Diamond Black roof from Jack Marston at Renault Evans Halshaw Cannon Park, Middlesbrough. Buying a car should be stress free and a pleasure, and it certainly has been. I can highly recommend Jack and his team, who have explained everything I need to know about my new car and have looked after me throughout the whole process.

15 de março de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hello Andrea,

Thank you for taking the time to leave us this fantastic review!

Jack strives to provide excellent customer service at the Renault dealership in Middlesbrough.

Thanks again!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Went in today to collect my new car…

Went in today to collect my new car today and Jack was brilliant explained everything showed me everything and was really helpful thankyou.

13 de março de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hello Samantha,

Jack will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

My cars first service, perfect

Everyone was very friendly and efficient, I was kept informed about the progress of my cars first service. I can't find fault with the company at all, highly recommended 10/10

5 de março de 2024
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hi Sue,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

New Car Day

From very first visit, staff have been exceptional, made changing vehicles easy. Received good advice and staff were always receptive to our needs.
Really pleased with our new Renault Austral.
Wouldn’t hesitate in recommending.

4 de março de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hello Kathleen,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Excellent service with James

Excellent service with James, collecting my new car, with assistance from the the whole team and Jack overseeing the process.
Felt like I was treated as the most important person of the month.
Was impressed with everything on the day, so certainly recommend taking a wander around the showroom and speaking to the sales team.
Great A1

1 de março de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hello Andrew,

Thanks so much for the review!

James and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

5 star service

Bought ford focus from Tom Brown at Evans halshaw renault/dacia dealership in Middlesbrough. I would highly recommend the service received from Tom nothing was to much trouble 5 star service.

24 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hello Timothy,

Thanks so much for the review!

Tom and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Absolutely fantastic service by James &…

Absolutely fantastic service by James & Jack.

James went above & beyond to get me the best possible deal. Really friendly and approachable.

Great experience.

27 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hi Jules,

Thank you for reviewing us!

James will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Renewing my Dacia Duster

Looked after by Olly when renewing my Dacia Duster. Process was easy and everything was explained.

23 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Middlesborough

Resposta da Evans Halshaw - Renault Middlesborough

Hi Caroline,

Thank you for your positive review.

Caroline and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

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