Evetech Opiniões 40

This company practices deception and blatantly false advertising. They will show an extended warranty on the listing or the fact that it includes additional components, only to claim after the fact that it does not.

Do not buy anything from them under any circumstances, I have reported them to the NCC and have an open claim against them. Let's hope they get what is coming to them.

Evetech must change their courier service provider. I'm lucky I got my order after buying a gaming laptop online.
The driver needs to know who is recieving the package and verify delivery to the right person.
The courier didn't even know who the delivery was for, and didn't verify before handing over the package. They just said it's for this address. Even when asked they didn't know, and gave it to the wrong person.
No messages.
No delivery tracking.
No communication about when I would receive my order.
There wasn't even a pin.

If the wrong person signs for an order who is responsible?

My powersupply came with a foreign power cable that doesn't work in South Africa

My motherboard has screws that are too small to attach to the tower.

Delivery time is so long i would 100% rather recommend wootware always had the best experience with them.

I ordered an RTX 5060Ti 16GB and wasn't happy with the performance. Yes, it's a great GPU, but we needed more raw performance. So, we exchanged it for the the RTX 5070 instead.

The aftersales services of Evetech was great because they kept me in the loop, offered me a CN (Credit Note), so I only paid the difference.

Dealt with Ricardo and he was professional, polite and went the extra mile to ship out product asap after the exchange was completed.

We highly recommend Evetech especially if you want to save extra bucks on your PC components.

A+

We have bought quite a few gaming laptops from evetech. The last one Lenovo legion for about 50k that had fault right from the beginning. Warranty turns out not to be valid anywhere else besides evetech. I have emailed them photos and videos of the fault, called them, explained when I booked in for repairs yet they cannot find fault and it took them 2 days before someone could look at it. No communication besides the urgency and me calling them so many times. They are absolutely useless. We will not buy from them again, I'm sure there are other places where the client matters

5 stars for Evetech. I've been in the IT industry for almost a decade now and a gamer for even longer & can confirm they have excellent service and sell quality products.

Ordered A screen with Them and paid in full
2 days later they phone to tell me there is no stock.
Wont use them again

I purchased a laptop, and upon inspection it became apparent that the touchpad was defective. Considering the value of the laptop, I'm puzzled by this. On top of that one has to chase for responses via email to get the process of it being collected, and calling seems useless as sales representatives cannot direct me to someone in support via the phone. Truly frustrating.

I bought a dahua 240hz E241B screen and ryzen 7 5700 that has my games stuttering on 120hz because its not a true 240hz vrr monitor so they lie on the spec on most of their things bought a ryzen 7 5700 cpu just to find out my ryzen 5 3600 had a faster cach 3 speed where the R7 has 16mb and R5 has 32mb like why are they scamming people like this i went for an upgrade from 60 hz minitor ryzen 5 3600 to shit that has 0 better performance

This was a terrible experience - After receiving the SMS that my parcel will be delivered with in 48hrs. I waited 5 days and then phoned the courier company they then told me the parcel wasn't ever received from evetech yet. Phoned evetech and people there wasn't very helpful either or knowledgeable with regards of how to assist. Next time I would rather pay a bit more and get good service.

Dropped my PC off at Evetech Centurion on 13 November 2025 for a simple case-audio repair.
Paid R599 upfront for a “full diagnostic”.
After 12 days of endless excuses and zero updates (despite numerous calls and five emails), I finally collected my PC on 25 November 2025.
What happened next:
• Support manager Wian van Niekerk declared my perfectly good 750 W 80 PLUS Gold Gamdias KRATOS PSU faulty because of a 10-second discharge whine after shutdown – a completely normal behaviour on that model and thousands of other budget PSUs.
• He tried to replace it with an 850 W 80 PLUS Bronze unit, claiming it was “better”. It is not – it’s a clear downgrade in efficiency and quality.
• When I eventually got the PC back with my original PSU reinstalled, the technician had mounted it completely upside-down (fan facing the bottom shroud).
• This caused the fan blades to scrape loudly against the case – a noise that would have destroyed the fan bearing over time.
• To fix their mistake, I had to cut multiple zip ties the technician had used, ruining my cable management.
I corrected everything myself the same evening.
This is multiple breaches of the Consumer Protection Act (Sections 54, 55 & 56) and outright incompetence.
I have photos of the upside-down PSU and cut zip ties.
Warning:
Do NOT trust Evetech Centurion with repairs or RMAs. They will misdiagnose normal behaviour as faults, try to downgrade your components, hold your PC for weeks, and return it in worse condition than you brought it in.
Job/reference number available on request.

Excellent turnaround time on a custom PC order. The order fulfillment and delivery literally took a single business day.

I’m extremely disappointed with my experience at Evetech.

I bought a custom-built PC from them in December 2024, and within five months, the GPU failed due to “corrosion.” I replaced it myself (R1,099) and even added an extra fan (R249) and a R3,500 dehumidifier to protect the system. A few months later, the motherboard and CPU also failed for the same reason.

My office is 1 km from the beach, but it’s well-ventilated, with a dehumidifier running 12 hours a day, silica gel in the case, and no other electronics in the same room have ever failed — including another PC, router, TV, and gaming console.

Despite all this, Evetech kept blaming “environmental factors” and refused to take responsibility. They hide behind the manufacturer instead of honouring their duties under the Consumer Protection Act, which clearly says the supplier is responsible for providing quality, durable goods.

In total, I’ve spent R7,491.85 trying to fix issues that should never have happened in the first place.
If corrosion in less than a year is “normal,” then no one living on the South African coastline could ever own a computer.

Please sort out your dispatch and delivery. Ordered on Saturday and the order only got dispatched on Wednesday , they told me i would have the package on Friday. Now today it changed to Monday.

Buying from Evetech is very convenient BUT SEND YOUR OWN COURIERS!
Gearup couriers gave me the worst service I’ve ever had. I strongly recommend that Evetech change to a better service provider.

Bought all the parts for a custom build. The sales rep gave some good advice, for gpu stand, thermal past etc. After sales support was also good.

I had a return RMA scheduled for collection on 05/05/2025, which never happened. Worse still, I received no communication or updates whatsoever. I had to call them myself to find out what was going on—only to be told about courier issues after the missed date. No email, no SMS, nothing.

This isn't the first time, either. When the original order was delivered, I also had to follow up myself because there was no communication from their side.

Evetech is quick and responsive when taking your money, but the moment you need support—especially for a return—the service becomes shockingly poor. Rescheduling without notice, failing to communicate, and making the customer chase them is completely unprofessional.

Unless you’re 100% sure you won’t need any after-sales support, I strongly suggest staying away. This level of service is unacceptable, and I’ll be reporting the issue further if it’s not resolved immediately.

Hi, I have been using Evteck for most of my stuff like my computer mouse keyboard we have 3 family members all using them so far if we have a problem we call them, and if they ask for video proof I send it if they still don't believe me I send my PC to them and they fix it I have had my PC break down a total of 3 times in the bast 6 years but they always replaced if something broke So I am unsure how people are complaining I see a lot are complaining but me a a few other friend I even know that's like way out in the boonies get their stuff and they always repair it when broken.

I am furious with the appalling service I’ve received from Evetech. For TWO YEARS, they failed to repair my laptop, despite hundreds of emails, countless follow-ups, and undeniable evidence of the issues. I wasted so much time and money driving back and forth, only to have my laptop returned to me UNFIXED every single time.

What makes this worse is their complete lack of accountability. They blame their warranty partner, Pinnacle, but the truth is that Evetech didn’t even send the laptop to them until the THIRD time it broke. Why was this not done earlier? Why did I have to fight so hard just for basic service?

Their negligence has caused me immense stress and inconvenience. I was forced to purchase a new laptop because they left me with no choice. I even have medical documentation from my psychologist and psychiatrist to prove how much this experience has affected my mental health.

I also have video evidence of the hardware fault, which I sent them—dated and undeniable—and they STILL ignored me. Where are the updates they promised? Where is the compensation for the stress, financial loss, and time I’ve wasted? This company is unethical, unprofessional, and a complete disgrace.

Evetech’s customer service is non-existent. Their Hellopeter and Trustpilot scores of 2.2/5 are no surprise—it’s shocking that they’re even in business. Future customers need to know what kind of company they’re dealing with. Evetech has wasted my time, my money, and my energy. Do NOT make the mistake of trusting them.

I have tried setting up meetings with management. Johann Bothma, who I believe is the manager, has been stalling and stalling. I am still trying to get help from him!

Avoid Evetech at all costs. They don’t deserve your business.