Ewatchparts Opiniões 

Great well built spring bars. Fast shipping. I'll shops here again.

I recently ordered a replacement watch strap for my Hublot Big Bang and placed my order with Apple Pay, only to discover that they added £12 to my order for delivery, right at the last second, as a pressed pay. As I had not used Apple Pay for years online, I noticed that my address details were incorrect and tried to stop the payment from going through. As the payment was processing, I could not do this. I contacted Ewatchparts within seconds of making the payment by email. No response. I contacted them again and again. No response. I eventually did get a response hours later, from a very rude person named Gerard, saying that my package had been sent, and next time I should cancel the order as they are too busy to read emails. NEXT TIME ? I have contacted DHL and as Ewatchparts do not allow customers to redirect parcels, they are the only ones that can change delivery addresses, to which Ewatchparts have refused to do. I am now out of pocket and will not receive my goods, when it would clearly have taken this company a matter of minutes to change the delivery address. I fully believe that as they knew that my address was incorrect, that they will not even send the goods in the first place.

Direct fit and super fast delivery. Great price and communication

The Shopify service made this a seamless transaction, and they had a great product option for my Tag watch (almost identical to name-brand) at a fraction of price. I look forward to keeping my pieces equipped with new band options in the future.

good product, on time delivery,no phone # contact,deapointing-but good other wise

Shipping is always very fast, accurate and on time. Pleasure to do business with. Will shop with them again.

I have been using this company for the last several months. It has an incredible supply of Watch parts and has become by number one store to go to for any sort of Rolex or Swiss watch repairs. They are located in Texas and they’re shipping. Department is very well in tuned with their supplies. In this day and age it is very difficult to find a single supplier of Watch parts that can establish a working relationship with people who have hobbies like me.

Excellent prices. Fast shipping. Quality accessories and watch parts. Great customer support.

Very reliable, great communication 7 fast delivery

Band was beautiful, very sturdy, and looked exactly like the photos.. very satisfied with this purchase!! Delivery was pretty quick received my item in a reasonable time frame

Purchased bezel kit to replace raffledial bezel. Quality aftermarket parts, Fast shipping

Had a question about whether the band would fit my rolex. Got a quick, accurate response. Band fit great!

A real disgrace of a company. After three months of waiting for an order, it still hasn’t arrived and has apparently been lost. They refuse to take responsibility or issue a refund. They keep giving the same response, shifting the blame to the courier company.

Do not buy anything from this company. They are neither serious nor reliable.

Superb customer service. Part was exactly how described. Identical to others and fit perfectly. Delivered before expected.

I had questions before I ordered, and I got a fast and helpful response. Really solid customer service, fast shipping, and the product is perfect.

High quality Watch Band as good as OEM and better. Fast response to order, tracking provided with updates, very good price. Will definitely do business again.
Thank you!

UPDATE 5/29/26 - After a lot of frustration they made the decision to do the right thing and offered a refund. Not sure why this didn't happen earlier and in the end they fixed it!

I ordered 2 bands from them. They are definitely cheap bands. They shipped the wrong size on one of them so I returned it. They received the package on 5/5/2026. It is now 21 days and they have done nothing but make excuses, all kinds of B.S. from Gerard. We only do credits on Tuesdays and Thursdays, we are processing it, we lost it and had to reach out to the post office to find out where they left the package, we are looking into it.

UPDATE - FRUSTRATED - THEY MADE UP A BUNCH OF EXCUSES AND THEN ASKED ME TO REMOVE THE BAD REVIEW. I AM NOW BEING TOLD THE ITEM WAS RETURNED USED., EVEN THOUGH IT WAS NEVER TAKEN OUT OF THE PACKAGE BECAUSE IT WAS THE WRONG SIZE.

HERE'S THERE EMAIL

From: sales
Sent: Wednesday, May 27, 2026 9:28 AM
To: Joseph
Subject: A shipment from order 57613 has been delivered

Can you remove the low rating you left us online as we strive for customer satisfaction.

I REPLIED:

On Wednesday, May 27, 2026 at 11:42 AM, Joseph wrote:
Why would I do that? I just reported my experience, which was incredibly poor!
Just because you strive for something doesn’t mean you accomplish it.
• You sent the wrong product
• You lost the package I returned (for 3 weeks)
• You didn’t escalate the incident
• You sent me emails that were misinformation
• I had to reach out multiple times… ALL FOR $25

I don’t think so…

UPDATE 5/27/2026:
The package was never opened because you shipped an 18MM band instead of the 19mm. You lost the package for 3 weeks stating you had to contact the post office to see where they delivered it.

FYI: When you ask someone to remove a bad review even though it is factual, you are trying to reshape the truth.