I have ordered from Ewatchparts many many times. Each time I have ordered from them I am genuinely impressed. They have amazing customer service. They have incredible knowledge and they respond quickl... Ver mais
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Leia as opiniões dos outros
Ewatchparts has a large selection of just about anything you need for a watch. Recently I needed two hard to find watch and links. Ewatchparts had exactly what I needed, shipping was fast and the pric... Ver mais
Placed order and waited weeks past delivery date, which was to be three days. emailed several times and every communication told me to just keep waiting. I asked for them to send again and they woul... Ver mais
Purchased a $1500 diamond bezel from them and it was gorgeous. Retail stores were asking upwards of $4000. Great product, fast shipping and awesome communications. Had replies within 30minutes durin... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fabricante de relógios de pulso
- também em
- Associação ou organização
- Fabricante de joalharia
- Reparação de relógios de pulso
Escrito pela empresa
Ewatchparts carries a huge selection of aftermarket/generic watch parts for many major watch brands like Cartier, Rolex, Hublot, Tag Heuer, Omega, and many others. We carry leather watch straps, rubber watch straps, stainless steel watch bands, sapphire crystals, extra links, inserts, and much more. All items ship from Texas, USA and come with a 30 day no hassle return policy. We have over 25 years of watch parts experience. 100% Satisfaction is Guaranteed or your money back.
Informações de contacto
3130 Grants Lake Blvd. Unit 19969, 77496, Sugar Land, Estados Unidos da América
- sales@ewatchparts.com
- www.ewatchparts.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good quality item
Good quality item, on time delivery. Exactly as described. Can't complain.

Resposta da Ewatchparts
Have made several purchased from them…
Have made several purchased from them and customer experience has always been positive. Whenever I've had an issue (once with a bezel) they've been quick to respond and resolve.

Resposta da Ewatchparts
saved me a bunch of money!!
Hello, I ordered two screws for my Breitling watch band. EWatch delivered them in two business days. The idiots at Breitling wouldn't even sell them to me. They wanted me to ship them my watch bracelet for "evaluation." Just a ploy to get money. EWatch saved me a ton of money. Great people to do business with. A+ rating from me.
Paul Britt

Resposta da Ewatchparts
The piece I ordered arrived as…
The piece I ordered arrived as requested and fit well

Resposta da Ewatchparts
Great experience
Ordered some watch hands. They shipped and arrived quickly. Quality is very good. Very happy with the purchase

Resposta da Ewatchparts
Everything went well !
Honorable company and will do everything in their power to get their quality parts to you - I'm happy with them

Resposta da Ewatchparts
good customer service from sales
good customer service from sales
returns were relatively easy and that tells me more about the company. website a little clunky

Resposta da Ewatchparts
Item was a good value for the price
Item was a good value for the price. Vendor website easy to navigate. The item was shipped and arrived on time.

Resposta da Ewatchparts
Rolex bezel in wrong quantity
I purchased a bezel from them through ebay, they posted the price for 3 but they sent me only one and didn’t admit it. Only asked for a package image that I didn’t receive. I know I paid for 3 and got only one so I left a review in ebay but they had that removed too, so they’re working like a scammer. Be aware of this seller! That’s how they get good reviews, by having the bad ones removed.

Resposta da Ewatchparts
Sales team was very helpful and…
Sales team was very helpful and responsive to get the right part for my watch. Thank you!!

Resposta da Ewatchparts
They promised to ship me a replacement…
They promised to ship me a replacement after an issue occurred with my strap. 2 weeks later still no strap, they just kept asking questions in the support chat to prolong waiting until they finally tell me they never sent it and will not send it. They do not stand by their products.

Resposta da Ewatchparts
Order part on the back of band for…
Order part on the back of band for Omega Seamaster.
Doesn't fit and subpar quality. I would not recommend this company. Besides that, they don't even have a phone number. If you want cheap parts from China go here.

Resposta da Ewatchparts
If I could give a lower score
If I could give a lower score, I would! We bought a replacement leather watch band for a Cartier and it lasted only 8 months! When I contacted the company they gave me a run around for weeks and weeks and now don't even respond to emails. They are the worst and don't stand behind their products. Run the other way!!!!

Resposta da Ewatchparts
Delivery slow, but very happy with product.
i'm posting a quick review because my order was slow and I read some reviews on this forum questioning the legitimacy of this company, and honestly I wondered.
My order was lost in the post, I contacted the company they were quite terse with their response. but 1. I got my order (albeit after a wait), 2. when the order was considered lost, they replaced it quickly and without question, 3. I'm very happy with the product (a rolex strap).
Legitimate business, good product, I would use again, but not if I was in a hurry.
Thank you Ewatchparts.

Resposta da Ewatchparts
Above & beyond customer service
Above & beyond customer service, very knowledgeable and on top of things even on Christmas Eve!! Highly recommend them!
Cartier Roadster - XL Great Product and Service
Great experience. Ordered online an xl Cartier Roadster strap. If you know the watch you know how easy it is to switch straps. Product delivered timely and I feel is of great quality relative to what I paid for branded straps from Cartier. I had one issue with one of their stores bands. Sent pictures to customer service and it was replaced timely without delay. Would do business again with this company
I ordered what I thought was the right…
I ordered what I thought was the right watch band but got it wrong. The rep at EwatchParts helped immensely with the return and helped figure out the right band. Delivery was quick, refund completed and the final outcome is very satisfying. My next band will be through these guys.
The parts are garbage
The parts are garbage, the communication is so terrible, they blame the customer for damaging items, they won’t refund you just victim blame. STAY AWAY FROM THIS FRAUDULENT COMPANPY

Resposta da Ewatchparts
The most fraudulent company I have ever…
Order Number: 07-11622-32069
Time placed May 27, 2024 at 5:01 AM
Total US $165.25 (2 items)
The most fraudulent company I have ever had the misfortune to deal with.
Charges well for their goods which are then in no way better than goods you can buy on Ali Express for a tenth of the price.
Really unpleasant customer support that tricks you into buying more expensive items that should fit better.
I bought expensive links for my Rolex, they fit badly, damaged other links on the watch as they were too tight.
I bought two links, one was matte brushed and one was glossy.
Left a bad review on eBay and then got the message from the seller to change my review to get a refund.
No refund came of course.
My advice is to NEVER do any business with this company.
It is enough to see the ratings they have here on Trustpilot and it speaks for itself.
Ansqer to your answer..
You wanted me to return to the US from Europe. For two smal links you bought from AliExpress for a dime. That would have taken me more time in the end! Time i did not have. Your company is a scam and your pruducts are plain garbage. Thats why you have the rating you have on Trustpilot!

Resposta da Ewatchparts
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