Express Car Rent Armenia Opiniões 280

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Брали машину Nissan Versa 5 дней, проехали с юга на север! Получили массу впечатлений! Машина хоть и не очень мощная, но отлично со всем справилась! Без машины в Армении никуда, хотя по Еревану лучше... Ver mais

Classificada 5 em 5 estrelas

Honestly, I have zero regrets about choosing Car Express. We had originally booked a Citroën C3 Aircross, but were offered a Mazda CX-30 2.5 AWD as an alternative and honestly, it turned out to... Ver mais

Classificada 4 em 5 estrelas

I had a overall good experience, the staff was friendly and everything went smoothly. The only 2 issues I had were that, once I arrived at the desk, nobody was there, and I had to call and wait for so... Ver mais

Classificada 5 em 5 estrelas

Арендовал красную короллу гибрид на неделю. Брал аренду + полную страховку, на второй день аренды кто-то притер бок на парковке, написал арендодателю, быстро отреагировали, попросили несколько фото и... Ver mais

Informações sobre a empresa

  1. Agência de aluguer de carros

Escrito pela empresa

Express Car Rent in Armenia offers you a wide range of rental cars to suit your trip. Our fleet is made up of modern and fully equipped rental vehicles. From small cars for getting around the city, economical medium-sized cars for travelling with family or friends, or SUVs for venturing further afield. Express Car Rent team wishes you an excellent trip and, to this end, we work hard to guarantee that you are offered the best car rental options in Armenia: Express Car Premium cover: Hire Premium Coverage and Safe Travels on our website. Car rental in Armenia without excess contracting this coverage. Free Cancellation: Travel with peace of mind and guarantees. Full/Full Fuel Policy: Rent without surprises or additional charges. Rental of a wide range of vehicles: Small, Economical, SUVs, and Vans. Renewed Fleet: Modern and well-equipped rental cars. At Express Car rent office you have at your service a team committed to guaranteeing you a great trip. Remember that to pick up your rental vehicle you must present your driving license, a valid credit card( cash) for deposit amount (190USD) and a valid identity document / passport at the counter. Cheap car rental in Armenia Rent your car in Armenia with Express Car Rent and get ready to enjoy the Eternal City.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

280 opiniões

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Classificada 5 em 5 estrelas

Мы арендовали машину без всяких…

Мы арендовали машину без всяких проблем, было очень комфортно и быстро! Цены приятные и качество машины нас устроило на 100%

10 de outubro de 2025
Opinião espontânea
logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Здравствуйте!

Большое спасибо за ваш отзыв! Мы рады слышать, что аренда прошла комфортно и быстро, и что наши цены и качество автомобиля полностью вас устроили.

Будем рады видеть вас снова и помочь сделать вашу поездку удобной и приятной!

С уважением,
Команда Express Car Rent Армения

Classificada 2 em 5 estrelas

Dangerous to rent gere

I rented a Nissan Sentra 2020 from this company and it turned out to be the worst rental experience I’ve ever had. On the way to Georgia we discovered by ourselves that the brake pads were completely worn out – the car gave no warning light or signal at all. When we finally managed to check it at a repair shop, the mechanics told us that the brakes could have completely failed at any moment, which means our lives were literally at risk.

We lost 4 hours stuck in Vanadzor because no shop had the right parts, and later the car also showed an engine error while we were driving back to Armenia , adding even more stress to an already unsafe situation.

To make things worse, the company at first refused to offer any compensation. Only after I insisted did they finally return just 20€, which is ridiculous considering the danger and the wasted time.

This proves that the company does not maintain or properly check their cars before renting them out, and they also fail to take responsibility afterwards. Driving a car in this condition is not just inconvenient – it is dangerous and unacceptable. I strongly advise against renting from this company.

10 de setembro de 2025
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logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Dear Costumer,
Thanks for your detailed review . Honestly its very important for us to recive sometimes not so good reviews , but let me kindly do not agree with you for some points . Vehicles are maintained ,well , but sometimes there can be some problems with a cars as they its a car and can be broken . also please add in your review that you were out of yerevan and there was 2 ways or repair a vehicle or change it as repair will take from you less time , we repaired it and the garage was not found by you , it was sent by us and you did not to spent 4 hours , you spent 1.45 minuties . by the way driving threw serpentines is really dangerouse to use only brakes , you need to slow down by engine as brakes can be burned ( whats happened with you) according compensation we refunded you a money 20 Euro and if it was dangerous to drive by that car how you take risk to drive it anymore as it was dangerous , so if we will refund for example whole amount it can not be dangerous ? or it can compensate your adrenaline ? its little bit strange for me . acceptable for me can be to stop the vehicle ask for replacement of the vehicle, ask for a refund as you said it was dangerous .
Why you didn't do that because you understood that brakes were burned , it was changed as soon as possible and the company did everything from his side , anyway you had a chance to ask for a refund and you didn't get back that amount which you need you wrote a bad review. Anybody who reads this understand what happed .
If you write that you didn't like the service as there was real problems, they didn't helped me when i had a problem, they didnt changed the car , they didnt do their work etc I could understand you, but when you write a review which is partly true its not acceptable for anyone .
Regards

Classificada 5 em 5 estrelas

Wir hatten ein Auto für 2 Wochen

Wir hatten ein Auto für 2 Wochen. Der Service und die Erreichbarkeit der Mitarbeiter waren vorbildlich. Mit dem Auto waren wir auch zufrieden, auch wenn es sich nicht unbedingt für alle armenischen Straßen eignet😊!

3 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The process was easy

The process was easy. The owner was very nice and you can pick up the car in the city and drop it in the airport. Very convenient.

6 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We are satisfied with the company

We are satisfied with the company. The process was smooth and without complications. We rented a Mazda CX30 and go around Armenia without problem (with respect to previous useing). What we agreed at the beginning was valid

31 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Rented a car for the first time in…

Rented a car for the first time in principle and was very worried about the reliability of the company.
I was guided by reviews, prices and the ability to drive a vehicle with less than 2-3 years of experience
We booked a Nissan Versa (or similar), they upgraded us to a Nissan X-trail. We were very pleased with the use of the car
On site they showed everything, explained, answered questions. It is convenient that the employees speak excellent Russian
Overall, I was 100% satisfied with the service. I recommend

28 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very fast service

Very fast service! No paper work. Modern cars in good condition by a nice price. I prerented a Mazda cx-30 but later for me give bigger Hyundai santa-fe but with same price.

26 de agosto de 2025
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logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Thank you very much for your kind review! We are glad to know that you appreciated our fast service and the condition of our cars. It’s great that the free upgrade to a Hyundai Santa Fe made your trip even more comfortable. We always try to provide the best value and service to our customers, and your feedback motivates us to keep doing even better.
We look forward to welcoming you again on your next visit to Armenia!

Best regards,

Classificada 5 em 5 estrelas

Amazing service from start to finish

Amazing service from start to finish! Even when we had an oil issue far from the city, the emergency team reacted instantly, guided us, sent help, and solved everything quickly. What could have been stressful turned into a magical experience — we truly felt at home away from home. Don’t think twice, rent here!

20 de maio de 2025
logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Thank you so much for your wonderful feedback! We are delighted to hear that our team could assist you quickly and turn a difficult moment into a positive experience. Knowing that you felt “at home away from home” means a lot to us. We truly appreciate your trust and recommendation, and we’ll be very happy to welcome you again on your next visit to Armenia.

Warm regards,

Classificada 5 em 5 estrelas

Great car rental experience

I rented a VW polo for a road trip through Armenia, but it wasn’t available at the time so I got Mazda 3 sedan and it was an excellent experience from start to finish. The car was delivered on time and fully cleaned.

The car was like new, extremely comfortable, and equipped with advanced features like Android Auto, Apple CarPlay, lane keep assist etc.

Very fast rental process. Hovhaness - Express Car representative was really helpful. Thank you

13 de agosto de 2025
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logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Thank you so much for sharing your experience with us! We are thrilled to hear that you had a great car rental experience and that the Mazda 3 sedan exceeded your expectations.Our team always strives to provide clean, comfortable, and well-equipped vehicles to ensure our customers have a smooth and enjoyable journey. It’s wonderful to know that you appreciated the advanced features of the car and the fast rental process.We’re especially glad to hear that Hovhaness from Express Car was helpful and made your experience even better. We’ll be sure to pass on your kind words to him!Thank you once again for choosing us for your road trip through Armenia. We hope to see you again soon for more adventures!Safe travels,

Classificada 5 em 5 estrelas

Хорошая компания

Хорошая компания, всё организовано чётко.
Приятный опыт аренды — оперативно, честно и качественно. Машина в хорошем состоянии. Рекомендую!

8 de agosto de 2025
logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Уважаемый клиент,Спасибо большое за ваш положительный отзыв! Мы очень рады, что у вас остались приятные впечатления от аренды автомобиля. Для нас очень важно, чтобы каждый этап был четким, оперативным и качественным.Мы также рады, что вам понравилось состояние автомобиля и что наш сервис оправдал ваши ожидания. Благодарим за рекомендацию — это лучшая награда для нашей команды!Будем рады видеть вас снова. Желаем вам удачи на дороге и только положительных эмоций!С уважением,

Classificada 5 em 5 estrelas

They were always very attentive and…

They were always very attentive and communicative. Great experience and good car (mazda).

10 de agosto de 2025
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logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Thank you so much for your kind words! We’re happy to hear that you enjoyed both the service and the Mazda. Our team always strives to provide attentive and smooth communication, and it’s great to know it made your experience a positive one. We look forward to welcoming you again on your next trip!

Classificada 5 em 5 estrelas

Super car rental

Super car rental! Fast uncomplicated processing, friendly helpful staff, 100% recommendation!

15 de maio de 2025
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logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Thank you very much for your wonderful feedback! We’re delighted that you appreciated the quick and easy process, as well as the friendliness of our team. Your 100% recommendation means a lot to us, and we’ll be happy to assist you again anytime!

Classificada 5 em 5 estrelas

Очень понравилось

Очень понравилось, большое спасибо! Всё быстро и удобно!

11 de agosto de 2025
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logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Спасибо большое за ваш отзыв! Очень рады, что вам всё понравилось и процесс оказался для вас быстрым и удобным. Будем рады видеть вас снова!

Classificada 5 em 5 estrelas

Just completed 3 day rental of a kia seltos with them. The entire process was effortless and smooth. Mr. Hovhannes was prompt quick and efficient through all the rental and return process. They are s

Prompt and efficient servise without any hidden charges. The safety deposit was returned within minutes of returning the car.

5 de agosto de 2025
Opinião espontânea
logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Thank you so much for sharing your experience! We’re glad to hear that everything went smoothly with your Kia Seltos rental and that Mr. Hovhannes could assist you promptly and efficiently. It’s great to know you appreciated our transparent service and quick return of the safety deposit. We look forward to serving you again in the future!

Classificada 1 em 5 estrelas

Potentially dangerous cars

I would recommend this car rental only because of helpful people who are just doing their job. Now, to why i highly DO NOT recommend this car rental is due to the following reasons:

1) we got a full insurance and were told "that this pretty much covers anything" - it does not cover windows or tires and wheels.

2) They did not have the document for crossing to Gerogia border ready as we requested the car and papers the same day. This is our fault, but they promised to send us the documents via email. We had to remind them at the border of Georgia to get the documents. We got them relatively fast after, but got a 2h delay due to that at the border.

3) MOST IMPORTANT: 0/5 star rating issue in my opinion:
We believe that we were given a damaged and potentially dangerous car - Why? The rims were flattened in multiple places. Now one could argue that we could have damaged them ourselves, but we belive that such damagewould put us into a dangerous situation and we would stopped driving immediately. When we reported the damage we had driven roughly 500-600km in Armenia to Georgia.
So how did this happen? - we found out about the issue in Georgia, when the tire pressure indicator turned on and we noticed a bubble. We immediately reported the issue and got instructions on what to do. We drove to the mechanics and just wanted to change the tires. While changing the tires, the mechanics and us (me and my wife) were very surpised to see flattened rims. The whole process of finding the correct tires and a service close by took us roughly 5 hours.
When returning the car we asked if cars are checked after every rent - they said "Yes they are".
I asked for a proof for these kind of check routines, but apparently this procedure "IS NOT DOCUMENTED" - according to one of their employees.
We also found out that one of the employees caused a huge damage on the side of the front wheel. It looks exactly as they had driven over a deep hole and probably broke the front right rim.

Letting you all know - that this kind of damage is invisible for any tourist who rents the car as you cannot see inside the rim.

4) We were stopped by the Armenian police total of 4 times in 2 days, since the car we drove had an open police ticket/penalty. Every time we lost ~20m talking with the police, them trying to figure out how to proceed. We did not get a ticket ourselves during those encounters as we were driving within speed limit and according to the law.
Additionally: when crossing the border, the border guard informed us that there is also an active ticket on the car by another driver in Georgia - Great!

---------------------------
Our loss: In general we spend roughly 220 euros changing 2 front tires (as they only sell two at the same time), fixed both front wheel rims which cost about 90 euros as the mechanic said it's dangerous to drive with those rims in the current condition, lost 2 hotels as we were not able to get to our destination - another 300 euros and had to rebook 2 new hotels which was roughly 250 euros. Fortunately the hotels we did not reach were reimbursed by our personal insurance.
Total loss of time behind border and fixing the car was 1 day time (or 8-10 hours of light time) as driving in the dark in a non highway is dangerous in Armenia/Gerogia due to potholes.

My summary is that they might rent you damaged cars without you knowing it. Through out the whole process both parties (me and the car rental company) were civil, except i was not happy about not receiving anything back from FULL insurance. Nevertheless we did not use any slurs or faul language.
I highly recommend any other international car rental companies as their insurance could cover tires and glass. Also they probably/hopefully check their cars periodically.

Additional if the company tries to say something bad about us: We received a speeding ticket (from a camera) in Tbilisi which we paid today immediately after receiving the receipt.

We posted this review not because we lost time and money, but to keep you all safe on the road. Thanks!

28 de maio de 2025
Opinião espontânea
logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Dear Customer,

Thank you for your detailed feedback. Please allow us to respond point by point:

Insurance
It is true that full insurance does not include windows, tires, or wheels. This was explained in advance and confirmed by your signature on the agreement. According to the rules, in case of any damage, your responsibility is only to stop the vehicle and call us immediately, so that we can contact the insurance company and prepare the official protocol.

Border-crossing documents
You are correct that the documents were not ready the same day you requested the vehicle. This situation occurred because border control accepts only original notarized documents with a physical stamp; email copies are not valid. Please note that technically you could have been asked to return to Yerevan to collect them, but instead we arranged to send the documents to you, which avoided a longer delay.

Condition of the vehicle
We respectfully confirm that the rim damage occurred during your rental period. Often such issues cannot be noticed immediately until a warning light appears or a bubble forms on the tire. The distance from Yerevan to the Georgian border is around 120 km, and both Armenian and Georgian roads (especially in certain areas) can be challenging.

When you asked whether cars are checked after every rental — yes, they always are. However, written proof of these checks cannot be provided by our Georgian partner for an Armenian-registered vehicle, as it is outside their authority.

Police checks and tickets
In Armenia, traffic tickets are processed within about one to two months. Until the notice is officially delivered to the driver’s postal address, the case remains open. This does not affect the ability to drive the vehicle. During this time, if needed, the fine is temporarily charged to the company account, and once we confirm the driver was a tourist, responsibility is transferred to the driver. If the customer does not pay, the procedure continues with the authorities directly and does not affect the company or the car.

Tires and expenses
We understand you purchased two used tires at a cost of 220 EUR. Unfortunately, this was not a fair price, and you may have been overcharged. In addition, since we only required one replacement tire, we could not refund the second one, as we cannot accept old, used tires into our fleet. Later, both front tires were replaced with new ones, as the tire you purchased was already four years old.

Summary
Before renting a car, it is important to note that insurance does not cover tires or glass. Careful driving is the best way to avoid these risks. Regarding speeding fines — Armenian and Georgian camera systems operate differently: in Armenia, tickets are issued and delivered by post within weeks, while in Georgia they appear within 1–2 hours, which explains the difference in your experience.

We regret the difficulties you faced during your rental. At the same time, we hope you will analyze the situation objectively and understand the circumstances behind it.

Best regards,

Classificada 5 em 5 estrelas

Excellent car rental service in…

Excellent car rental service in Yerevan. I easily and simply booked the car through the website and paid the advance payment. The contract was immediately sent to the post office for review. The car was brought on time and where I needed it. The car was clean and in good condition with a low mileage. All employees of this service are very pleasant and polite! I can safely advise this service if you need a car without pitfalls and problems!

23 de julho de 2025
Opinião espontânea
logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that your booking and rental process was smooth, and that our team and vehicles met your expectations.

Providing a hassle-free and pleasant car rental experience is our top priority, and your recommendation means a lot to us. We look forward to serving you again whenever you need a car in Yerevan!

Safe travels,

Classificada 5 em 5 estrelas

It was nice nd trustfulness dealing…

It was nice nd trustfulness dealing with express rent a car, We rented a nid size car and Mr Car Hovhannes help us to make the deal smoothly. Thanks to him that he speaks English that makes us happy and confirtable. Happy to recommend Express Car as you can rent a car with competitive price with quality in the market.

14 de julho de 2025
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logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Thank you for sharing your experience! We’re delighted to hear that Mr. Hovhannes made your rental process smooth and comfortable, and that our team could assist you in English.

Providing reliable service, quality cars, and competitive prices is what we strive for, and your recommendation means a lot to us. We look forward to welcoming you back to Express Car Rent anytime you need a car!

Best regards,

Classificada 5 em 5 estrelas

Уже второй раз воспользовалась услугами…

Уже второй раз воспользовалась услугами этого проката авто. Осталась очень довольна! В этот раз у меня была красная киа форте. Машину подали очень быстро, документы оформили тоже быстро, очень вежливо объяснили правила и различные нюансы. машина показала себя очень хорошо. Мы ездили 5 дней по северной части Армении. Спасибо за возможность таким образом увидеть страну!

Отдельное спасибо сотрудникам проката, Торнику и его коллегам за профессионализм, клиентоориентированность и приятное общение) обязательно возьму машину у вас снова)

12 de julho de 2025
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logótipo da Express Car Rent Armenia

Resposta da Express Car Rent Armenia

Большое спасибо за ваш отзыв и доверие — нам очень приятно, что вы снова выбрали наш прокат и остались довольны сервисом и автомобилем. Мы рады, что поездка по северной части Армении прошла отлично и наша команда смогла сделать ваше путешествие комфортным.

Особенно приятно услышать добрые слова о Торнике и его коллегах — мы обязательно передадим им ваши слова! Будем рады видеть вас снова и помочь в организации следующих поездок по Армении.

С уважением,
Команда Express Car Rent

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