Formula One Autocentres - Camberley Opiniões 

158
•
TrustScore: 3 em 5

3,0

571 - 575 London Rd, GU15 3JQ Camberley, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Dismissive and uninterested staff. I booked my nephew's car in to have front tyres replaced as both very worn and was due to drive back to N.Devon. After making the appointment I rang to ask if the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have recently taken two vehicles into the Autocentre in Camberley. On each occasion I was met by a welcoming, friendly team who accepted the keys and showed me into a comfortable "waiting room".... Ver mais

Classificada 5 em 5 estrelas

Just wanted to drop you a line to thank you for excellent service received today at the Camberley branch. I had no appointment but the manager was willing to take a look at a problem tyre, diagnose th... Ver mais

Classificada 5 em 5 estrelas

I booked online to have 4 tyres fitted. Asked at Camberley branch if they could fit them. Following day tyres had been delivered to F1 Camberley, they rang me to let me know they could fit the... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. também em
  3. Mecânica automóvel
  4. Oficina de inspecção

Escrito pela empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito pela empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Informações de contacto

  • 571 - 575 London Rd, GU15 3JQ, Camberley, Reino Unido

3,0

Aceitável

TrustScore: 3 em 5

158 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(158)

5169 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Professional, welcoming and efficient

I have recently taken two vehicles into the Autocentre in Camberley. On each occasion I was met by a welcoming, friendly team who accepted the keys and showed me into a comfortable "waiting room". On completion - I was taken through the findings so that I clearly understood. The second vehicle failed due to faulty tyre (cut to the core) and they offered a replacement which was quickly fitted. I will certainly return.

8 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The Hawley Lane branch

The Hawley Lane branch - Camberley.
They are really a horrible lot and not reformed in 3 years. Then they damaged my locking wheel nuts by using an airgun when first loosening them. Cost me dear, and they denied it. The junior actually admitted it was his mistake. But the Manager said the T&C's did not assume responsibility for damage.
Silly me, i tried them again today on 31.12.2023 and no change at all. They sure hate customers. Very rude and unhelpful. Why do companies employ such horrible individuals?

31 de dezembro de 2023
Opinião espontânea
logótipo da Formula One Autocentres - Camberley

Resposta da Formula One Autocentres - Camberley

Dear Najeeb,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 1 em 5 estrelas

Appalling service from F1 Autocentre…

Appalling service from F1 Autocentre Camberley. Tyres booked in and paid for. Refused to fit tyres due to being a stretched tyre, despite being standard manufacturers size. Poor communication and attitude from staff.

Still no communication, apologies or sign of a refund.

11 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

My daughter and I have used F1…

My daughter and I have used F1 Camberley many times. the staff there are always helpful and friendly they make us fell welcome and they are efficient. I have recommended them to friends and I know they have used them. their prices are competitive, I feel confident that they will do a good job when i leave my car with them

19 de outubro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Rob and excellent customer service

I purchased a tyre online but got the wrong loading rating so on the day of fitting it wasn't possible to fit it. They had a tyre that would have fitted in Farnborough so Rob drove over there and picked it up and then the fitting guys took care of me. Great customer service....

3 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely amazing service from Dave…

Absolutely amazing service from Dave and the team at Camberley. Brilliant customer service from start to finish, went over and above expectations. Incredibly helpful, knowledgable and super efficient service throughout. What a great team! Highly recommend.

12 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Promised a tyre that would cost £65

Promised a tyre that would cost £65. Booked in car even though the earliest they could do was 12.45 on bank holiday Monday 28th August 2023. When I got there, the only tyre they had was £137, which I had to buy because my wife needed the car tomorrow. I feel like they have ripped me off and would not recommend them to anyone.

28 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

2nd time customer

2nd time customer, both times fitted me in at short notice. Completed work was done quickly and to high standards. Be coming back here for all my motoring needs for sure.

13 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

So helpful and friendly

Popped in as i had a nail in my tyre and was worried about it causing a slow puncture and the lads working (PM 22.05) were so lovely and helpful and checked it all out for me. Cant fault them 10/10 service

22 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Easy mot booking

As usual very easy and booked mot time and day when I wanted using internet and added bonus voucher making mot cost £32.40.
What’s not to like?

5 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Had a few issues with getting my car to…

Had a few issues with getting my car to the garage to get the tyres fitted, but F1 have been absolutely amazing in helping getting them fitted especially Dave who I spoke to on numerous occasions and was extremely helpful and made the whole process easy and stress free. I will definitely be coming back for future as the standard was perfect

29 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Rang them up regarding a rare tyre…

Rang them up regarding a rare tyre change. Very helpful on the phone. Once tyres came in the had booked me
In for 11am the next day. Rang up in the morning to see if they could squeeze me in early, called me in there and then, drove in and had me in and out in 20 minutes! Exceptional service! Massive thank you to David for making my experience with them flawless.

28 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Puncture repair

Only a puncture repair, but a main dealer had stated a new tyre was needed, but I was dubious. The manager at Camberley F1 checked my tyre when I turned up and a puncture repair appointment was made for later that day. All sorted in no time along with advice about rotating wheels to even tread wear.
Recommended!

25 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Drove around trying to find somewhere…

Drove around trying to find somewhere that could change my tyre as I had a bad bubble. Ended up at Formula One with which I booked an appointment for the next day. The staff were friendly, helpful and sorted my tyre out for me no problem. They were even cheaper than other places.

I wish I had gone there first.

7 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

How much effort would a call have taken?

Booked a MOT over 3 weeks ago with the Camberley branch. Since then their guy was taken ill - very unfortunate and can't be helped. However, any normal company would ring/e-mail to inform customers that the MOT has been cancelled.

Future considerations for the company:

* People may take time off work for the appointment.
* They can't drive their cars if the MOT expires.
* They can't drive to work without a car.

The guy said "you've slip through the net (along with someone else) and I'll give you your money back".

I even got a reminder of the booking!

All I needed was a phone call and then I could have made other arrangements.

29 de março de 2023
Opinião espontânea
logótipo da Formula One Autocentres - Camberley

Resposta da Formula One Autocentres - Camberley

Hello Paul,

As agreed we have made the donation to the cancer uk charity as you asked.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais