Formula One Autocentres - Chichester Opiniões 

64
TrustScore: 3.5 em 5

3,5

Unit 1-2, Terminus Road, PO19 8TL Chichester, Hampshire, GB


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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Awful. My daughter took car in fir 2 front tyres and left with tyre pressure light on They refused to remedy the problem so zero stars from me.

A empresa respondeu

Classificada 5 em 5 estrelas

We have been living in Chichester for 5 years and we take both our cars to Formula One. The service levels and customer understanding in exceptional. Mhedi the manager is clearly redefining the conc... Ver mais

Classificada 5 em 5 estrelas

We have used Formula One Chichester 3 times in the last month! FANTASTIC I would not hesitate to recommend them. They are professional, have first rate communication and ultimately have done a fi... Ver mais

Classificada 5 em 5 estrelas

I was let down (twice) by another supplier and called the Chichester branch last thing Friday night explaining I had a long journey Monday. Didn't have tyres in stock and suppliers closed but rang aro... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Oficina de inspecção
  3. Mecânica automóvel

Escrito pela empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito pela empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Informações de contacto

  • Unit 1-2, Terminus Road, PO19 8TL, Chichester, Hampshire, Reino Unido

3,5

Aceitável

TrustScore: 3.5 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as opiniões

(64)

5327 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Awful

Awful. My daughter took car in fir 2 front tyres and left with tyre pressure light on
They refused to remedy the problem so zero stars from me.

9 de julho de 2026
Opinião espontânea
logótipo da Formula One Autocentres - Chichester

Resposta da Formula One Autocentres - Chichester

Dear Mr David, I'm truly sorry to hear about your daughter's experience with us regarding the tyre pressure light. We strive for customer-centric service and it’s disappointing to know we fell short in this instance. Please reach out to us directly so we can provide the support needed to resolve this issue and restore your trust in our reliability.

Classificada 1 em 5 estrelas

Incompetent - A bit loose........

Took car for MOT and service, picked up vehicle and took home and parked on drive. My wife noticed spots of oil forming, so we parked at a different angle, more large spots of oil appeared, took back to garage, after inspection and a tighten up of the sump plug, I was told it was 'a bit loose', no apology was given. So I now have some large spots of oil on my drive. Avoid.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First class service and a caring attitude.

What a breath of fresh air!
From the willingness to investigate work on my daughters car that had not been booked in, through to getting the job done is super quick time, this business is on top of customer service that would shame many franchised Aftersales operations.

6 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great value and excellent service

Great value and excellent service, not least at very short notice following my referral to and arrival shortly prior to closing on Sunday afternoon after my neighbour had used his jump leads to start my wife's car, which I had to keep running in order to get to the Chichester F1 Autocentre.
Work carried out and completed on the Monday morning by 11.00am (as stated), including a free diagnostic check (quoted at £180 by main dealership) and inclusive fitting.
Thank you Mendi, Bardia and your team - brilliant.

3 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Less than excellent

The car was booked in quickly and efficiently for a service. The mechanics identified a potential problem with the front brakes. When I was called about this I was pressured by the caller to immediately commit to the work being done, even though the car was safe to drive. (It had had an MOT 2 weeks before with no advisories and no mention of the brakes.) When I said this the caller became pushy, talking over me with the message that I didn't know what I was talking about. It was unnecessary and unhelpful. The service was done quickly at a very good price.

18 de outubro de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Chichester

Resposta da Formula One Autocentres - Chichester

Dear Geoff,

we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Classificada 5 em 5 estrelas

Quality service with a smile

Called in on the off chance to see if they could squeeze me in on Sunday @ 1045 for an Aircon clean and top up.
Spoke to the friendly manager who advised yes no problem, "leave it here once I've finished this car I'll get straight onto yours". I gave my registration details and he could see I been checking them out but never actually booked online, I was told I would still get the discount and duly left my keys after being advised it would be between 1-2 hours.
I replied I'd be back in an hour or so as it was quite hot outside too hot for my dogs to be that long ,again I was told no problem we have a waiting room your welcome to sit in their if were not ready.
I returned literally 70 mins later, my car sat out front ready, greeted with a smile and asked how I was paying.
I've never been to an F1autocentre before but will definitely be back.
Top class service efficient ,polite and not expensive
Cant recommended them enough

8 de junho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Let down by not going a yard more than the minimum.

Took a loose wheel flat in for repair /replacement. Went to pick up about ¾ hour before closing next day. All ready to be collected so great. Asked if they could just 'pop' it on the car for me. (not exactly looking busy!) Granted I hadn't booked a slot, but with their set up and experience this is a sub 2 minute job. It only took me 5 minutes using the car's own scissor jack and socket bar. But seriously, was it really such a difficult and unusual request? It's the difference between a 5 star review and not returning with other business. The price was a fitted price.
UPDATE: Further to this I am pleased to say F1 responded inviting me to 'give them a chance to turn my experience around'. Sadly the number provided was the standard customer service number. This took me to a series of options which didn't really offer what I needed. The problem is companies assume they can 'buy' you. That you 'want' something. Truthfully I am not wanting anything other than for anyone who might read to be offered a level of service I had hoped for. Treat others as you would wish to be treated yourself. It's simple.

28 de maio de 2025
Opinião espontânea
logótipo da Formula One Autocentres - Chichester

Resposta da Formula One Autocentres - Chichester

Hi John,

we appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at 01438 746 633 when you have an opportunity, and we will be more than happy to try and turn your experience around

Classificada 5 em 5 estrelas

I had booked an MOT online

I had booked an MOT online. Since the site is very near the city centre, I took advantage to walk there. Just 40 mins later, I was called to be told my car was ready. The paperwork had been printed so no need to hang around. Excellent service, courteous, efficient.

14 de janeiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Car booked for MOT and service

Car booked for MOT and service. Had to stay at centre as no other transport. They were very professional and did a great job. Only complaints, were that there was no where to get a drink and waiting room no heating. Although everything else was great

26 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

best car service in chichester

I had an excellent experience at Formula One Autocentres! The team was professional, efficient, and genuinely helpful. From the moment I arrived, I felt like I was in good hands. They provided clear explanations about the work needed, and there were no hidden surprises or upsells. The service was completed promptly, and the quality was top-notch. The pricing was also very reasonable, which was a pleasant bonus. I’ll definitely be returning for future car maintenance and would highly recommend them to anyone looking for reliable and honest service!

27 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Shockingly abysmal service!

Shockingly abysmal service!
Kinda interesting that there's no opportunity to leave a review on their own site...
I booked my car in online for Sat 16 Nov, on the RAC free MOT scheme. Dropped car off night before as was away. Missed a couple of calls on the Sat but wasn't around & assumed it was a call that car was ready.
When I managed to get hold of them on the Monday it turns out I wasn't booked in, my car hadn't been looked at and 'they don't do that anymore'. I reluctantly booked a paid for MOT as I was away with work. I was given a date a week away. 2 days later I get a call to say it's failed on multiple counts. Again, I explain I'm away and please leave a message. It appears no-one is capable of this. I'm at an exhibition and have to keep trying to get an opportunity for a call. I eventually speak to someone (a week after my original booking) and am quoted £350! The guy actually called me 'miss'! Like some kinda 1950's throwback. Would be hilarious if not so patronising and thoughtless. Guy hadn't even bothered to remember or even note my name.
Generally, just rude, and possibly sexist - 'miss'!!?
Also, are all the staff there 70 and unable to use modern tech? Like their own booking system, and voicemail?
In short, I booked in, was blocked. No-one able to leave a message. A week later I remove my car because actually, if I do need to pay that kinda money I'd rather pay it to a garage I trust who can actually be bothered to remember my name. Wtf?!! In 2024 what kinda guy calls an adult female (I'm 57!!!) 'miss'? Just rude.
To be fair though, observing the guy at reception, he'd probably call any male 'mate'. I didn't get a vibe of any interest or engagement at all.
It was shocking. I'm fairly sure there was a lot of unneccessary delay in the hopes I'd just deal.
I would give zero stars if that was an option.
If you're female - avoid!!

16 de novembro de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Chichester

Resposta da Formula One Autocentres - Chichester

Dear Sara,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 1 em 5 estrelas

Booked a slot for battery fitting…

Booked a slot for battery fitting through FixmyCar after buying a new battery. Quote from Formula One was stupidly cheap (£20)but I though I would give it a shot . On arrival I was immediately told £20 was not a goer because "my Reg No was French" and system did not detect it . True -I booked as a standard 2016 Peugeot 5008. Was told it would be at least £120 !! Clearly Formula One are trying to bid low just to get people in and hope that a proportion will pay-up. Sharp practice . Not me -I have a much lower quote at £40.

21 de novembro de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Chichester

Resposta da Formula One Autocentres - Chichester

Dear Colin,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Classificada 5 em 5 estrelas

Great experience

I've not always had a great experiene with Formula one, but today was entirely different. I walked into the office and was met with a warm smile and someone who put me at ease. Mehdi's customer service was excellent, I'll be back to book my cars in for their mots again now.

26 de setembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Unreliable and off hand service

Bought tyres online with free summer safety check. Arrived at booked time. Guy on desk wasn't most pleasant of staff but he said I could leave vehicle and would ring when it was ready. After 3 hours no call so returned to centre and van was sitting in forecourt. I went in and collected keys and pointed out no call. He wasn't interested. He gave me invoice and I left. I travelled back home on the Friday (Milton Keynes) and tried to use windscreen washers but nothing happened. I stopped and checked, no fluid. I rang chichester to ask if they'd done check. They hadn't and tbh guy didn't care. I explained I lived in MK, he said I could take van back to chichester but for safety check they need it whole day? I explained this wasn't feasible and he said ' oh well'. Also my van now has wobble at 60-65 mpb so not sure balancing has been done either!

27 de agosto de 2024
Opinião espontânea
logótipo da Formula One Autocentres - Chichester

Resposta da Formula One Autocentres - Chichester

Dear Sue,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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