In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... Ver mais
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Leia as opiniões dos outros
I found Fairway furniture, very helpful and great friendly staff. I wasn’t sure on style or color for my new sofa and chair, but I had the professional help that I was looking for l would highly recom... Ver mais
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A great selection of a range of sofas. Much better than all the other furniture stores we had been in in Plymouth. Very helpful staff and I was able to take fabric samples home to see how they look... Ver mais
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Professional and kind service. The men delivery our sofas had an issuecwith the controls they couldn't figure out. A man came back and fixed it in just a few weeks and they were really good at communi... Ver mais
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Informações sobre a empresa
Sobre Fairway Furniture
Escrito pela empresa
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
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FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Informações de contacto
184 Billacombe Road, PL9 7HE, Plymouth, Reino Unido
- 01752 408941
- feedback@fairwayfurniture.co.uk
- www.fairwayfurniture.co.uk
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bed is excellent
Bed is excellent, delivered with care and good experience all round
15 de agosto de 2026
Resposta da Fairway Furniture
Thank you for your wonderful feedback. We're delighted to hear that you're pleased with your new bed and that it was delivered with care.
It's great to know you had a positive experience from start to finish. Thank you for choosing Fairway Furniture.
Resposta da Fairway Furniture
Thank you for your review. We're delighted to hear that our staff were brilliant and that your delivery arrived on time and was handled efficiently.
We appreciate your feedback and thank you for choosing Fairway Furniture.
The staff were very helpful
The staff were very helpful , and the furniture came when they said it would . The delivery men were very polite and helpful and on time ,
7 de agosto de 2026
Resposta da Fairway Furniture
Thank you for your wonderful feedback. We're delighted to hear that our team was helpful throughout your experience and that your furniture arrived as promised.
It's especially great to know that our delivery team made such a positive impression with their professionalism, punctuality and willingness to help. We'll be sure to pass your kind comments on to them.
Thank you for choosing us, and we hope you enjoy your new furniture for many years to come.
when Par Market is closed.. go see Andrea at Fairway Furniture!
We went into the store at Parr Market in Cornwall to actually kill some time! We had never visited a Fairway store before and were impressed with the styles and quality of your sofas. We were served by Andrea Grose, who was polite, chatty and super informative. We ended up buying a suite plus a storage pouffe! It arrived a little later than 4 weeks but not by much. We are so happy with it, i cant thank Andrea enough for being so patient with us... not in a million years would i have thought a miss timed trip to Par Market would result in buying a beautiful suite. Thank you Andrea you are a star! xx
1 de maio de 2026
Resposta da Fairway Furniture
Thank you for your lovely review. We're thrilled that a spontaneous visit led to finding the perfect suite for your home!
Andrea will be delighted to hear your kind comments. We're so pleased she was able to help you find exactly what you were looking for, and that you're so happy with your new furniture.
Thank you for choosing Fairway Furniture, and we hope you enjoy your suite for many years to come.
Helpful and friendly staff
Helpful and friendly staff. Quality products.
Delivery within time specified and staff polite and efficient.
6 de agosto de 2026
Resposta da Fairway Furniture
Thank you for your kind feedback! We're so pleased to hear that you were happy with the quality of our products and that our team provided friendly, efficient service. We're delighted your order arrived within the expected timeframe, and we appreciate you choosing to shop with us.
Very knowledgeable staff Max was great…
Very knowledgeable staff Max was great and very helpful. Parkinv right outside and quicker than first thought delivery great service all round.
12 de julho de 2026
Resposta da Fairway Furniture
Thank you for your lovely review.
We're delighted to hear that Max provided such knowledgeable and helpful service during your visit. It's also wonderful to know that you found parking convenient and that delivery was quicker than anticipated.
Thank you for choosing Fairway Furniture!
Sales and delivery were good but the…
Sales and delivery were good but the delivery was 10 days later than sales predicted
3 de agosto de 2026
Resposta da Fairway Furniture
Thank you for your review.
We're so pleased to hear that you were happy with both the sales experience and the delivery service. We do apologise that the delivery took longer than anticipated, and we'll be sure to raise this with our team so that delivery expectations are communicated more accurately in future.
We hope you love your new furniture.
Great service and delivery was excellent
Great service and delivery was excellent
6 de agosto de 2026
Resposta da Fairway Furniture
Thank you for your kind review. We're thrilled to hear you received great service and that the delivery was excellent. We hope you enjoy your new furniture!
Salesperson happy to spend time with us
The salesman was happy to spend time with us answering questions and showing us the manufacture sample of the mattress which explained a lot. Good feedback on delivery timing. Professional, smart and polite delivery people.
14 de julho de 2026
Resposta da Fairway Furniture
Thank you for your lovely review. We're pleased to hear that our salesperson took the time to answer your questions and help you make an informed choice. It's also great to know you were kept updated on delivery and that our delivery team were professional, polite and helpful. We appreciate your feedback and thank you for choosing Fairway Furniture.
Top quality service.
I purchased a Swivel Recliner Chair and Stool Set. The team in store were helpful without being pushy. The two gentlemen who delivered the chair were so wonderfully helpful that I would give them more than 5 stars if I could. They carried it all the way from the communal carpark, up the narrow stairs to my flat and put it exactly where I wanted it in my lounge. They checked the chair and found that some parts needed tightening, which they did. They made sure that everything was in top condition and then even took my old swivel chair away.
6 de agosto de 2026
Resposta da Fairway Furniture
Thank you for your wonderful review. We're delighted to hear that our store team were helpful and that our delivery team went above and beyond to ensure everything was set up perfectly for you. We'll be sure to pass on your kind comments to them. We hope you enjoy your new recliner chair and stool set for many years to come.
Great customer services and really good…
Great customer services and really good quality products. Delivery was fast
19 de julho de 2026
Resposta da Fairway Furniture
Thank you for your kind review. We're delighted to hear that you received great customer service, enjoyed the quality of our products, and were pleased with the fast delivery. We hope you enjoy your new furniture and thank you for choosing us!
Great service from all the staff right…
Great service from all the staff right from the start .Delivered on time delivery men were jolly and very helpful every thing unpacked rubbish sorted and taken away thanks.
5 de agosto de 2026
Resposta da Fairway Furniture
Thank you for your lovely review.
We're delighted to hear that you received great service from start to finish. It's wonderful to know that your delivery arrived on time and that our delivery team were friendly and helpful, ensuring everything was unpacked and cleared away for you.
We hope you enjoy your new furniture and thank you for choosing Fairway Furniture!
Quality products with good after sales…
Quality products with good after sales support.Would recommend this company to any would be customers.
24 de agosto de 2025
Resposta da Fairway Furniture
Thank you for your kind review. We're delighted to hear that you're pleased with both the quality of our products and the support you received. Your recommendation means a lot to us. Thank you for choosing Fairway Furniture!
Knowledgeable staff
Knowledgeable staff, no pressure to make a decision, giving you time to decide on your purchase. Delivery was excellent, text previous day to confirm time slot. Text on day when close. Staff were polite and helpful.
2 de maio de 2026
Resposta da Fairway Furniture
Thank you for your kind review. We're pleased to hear that our team provided knowledgeable, helpful service without any pressure so you could decide in your own time. It's also great to know that your delivery experience was smooth and well communicated throughout. We hope you enjoy your new furniture and thank you for choosing us!
Had previously had furniture from you…
Had previously had furniture from you so decided to use again
18 de maio de 2026
Resposta da Fairway Furniture
Thank you for your review. We're delighted you returned to Fairway Furniture for your latest purchase and we hope you love your new furniture!
Very good experience in Kingsteignton…
Very good experience in Kingsteignton store. Good choice of chairs, competitively priced, excellent delivery within a few days. Will certainly visit again. Staff very helpful
24 de julho de 2026
Resposta da Fairway Furniture
Thank you for your kind review. We're delighted to hear that you enjoyed your experience in our store and found the right items for your home. It's also great to know that your furniture was delivered quickly and efficiently. We look forward to welcoming you back again soon.
From visiting the show room to…
From visiting the show room to delivery, I can't fault the process.
I was kept informed of schedules of delivery.
On delivery day, the two hour window I was given was adhered to.
21 de julho de 2026
Resposta da Fairway Furniture
Thank you for your great review. We're delighted to hear that everything went smoothly from your showroom visit through to delivery. Keeping our customers informed every step of the way is important to us, so it's wonderful to know that the delivery updates were helpful and that our team arrived within the promised time slot. We hope you enjoy your new furniture and thank you for choosing Fairway Furniture.
Resposta da Fairway Furniture
Thank you for your kind review. We're so pleased to hear that you were happy with both the service you received and your furniture.
Your feedback is greatly appreciated, and we hope to see you again.
The staff are excellent
The choice of the particular piece I was looking for was good, the help and support of the staff was excellent and efficient.
12 de julho de 2026
Resposta da Fairway Furniture
Thank you for your feedback. We're delighted to hear that you found the perfect piece of furniture and that our team were able to provide helpful and efficient service throughout your experience.
We truly appreciate your custom and hope you enjoy your new furniture for many years to come.
Nice helpful gentlemen delivered my…
Nice helpful gentlemen delivered my furniture without a single deep breath or grunt you usually get from most delivery people
30 de julho de 2026
Resposta da Fairway Furniture
Thank you for your kind review. We're so pleased to hear that our delivery team made such a positive impression and delivered your furniture with care and professionalism. We hope you enjoy your new furniture!
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