Fashion Chingu Opiniões 

1235
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered something I needed for a concert nearly a month in advance. Processing time was exceeded by several days. Support was an AI chatbot that did not understand my problem. I still have not recei... Ver mais

Classificada 5 em 5 estrelas

The website in general is fun and I always log into my account everyday for articles submitted by the staffs. I was excited when I purchased my first order from a small business that I found out on In... Ver mais

Classificada 5 em 5 estrelas

I was not sure if I should order, due to the distance to Europe ...and trusting the quality of the products... The quality of the ordered Ear Jewelry is really amazing....I am really happy and can... Ver mais

Classificada 5 em 5 estrelas

I can recommend this company.I was constantly informed how my order is processing in a very friendly communication. The shipping was very fast. All the items I ordered had a good quality and looked... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in! Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion. Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
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Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(1235)

143 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Official Twice Lightstick

My kids love k-pop and all things from Asia.
My first experience with this company has been great, website is good, the price point was excellent for the item I purchased (compared to the prices I saw from UK specialists.)
My concern was getting the package to the UK in good condition as the Twice Lightstick was a birthday present.
No need to worry came in a strong cardboard box wrapped in bubble wrap. (not opened in full yet)
I love the concept of this company and what they are trying to do and the story of how they started is a good read.
I have a few chats by email with support about delivery and the customer service was excellent.
You can find a photo and a review of this on there website.
Will be shopping with them again in the future.
thanks for a great first time experience.

13 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Faulty item and poor customer service

Got the item we wanted for a birthday present. It seemed lovely and all happy but after a couple of wears the stitching came apart. It had hardly been worn and hadn’t been washed. The item was clearly defective but the response has been awful from Fashion Chingu. Something which is so obviously a manufacturers fault which they won’t take responsibility for. Won’t be buying from them again and advise to avoid if you want items made to a decent standard that last.

30 de outubro de 2025
Opinião espontânea
logótipo da Fashion Chingu

Resposta da Fashion Chingu

Hey Richard,

Thank you for sharing your experience. As we talked already in our email conversion, as the item has been worn and washed already we were not able to refund you the full amount to your original payment method. However, we still offered you to refund the full amount in store credits. We're sorry that this solution not have met your needs and we'll consider that feedback to improve.

Thank you & best regards,
Your Fashion Chingu Team

Classificada 4 em 5 estrelas

I love itttt

I love the clothes and the Lightsticks!! It’s a bit expensive but I think it’s worth!

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely items and excellent customer support

I ordered two items, fully aware that a refund might not be possible. When one of the items didn't fit, I contacted customer support and they were very friendly and helpful, offering a partial refund or partial store credit with the item remaining with me. I'm very satisfied with the resolution of my issue, as well as with the quality of the items themselves.

17 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Surprisingly great quality!

I had a great experience with Fashion Chingu. I was positively surprised by the high quality of the clothes. As an Engene, I ordered Jungwon’s ‘Don’t Burn Our Future’ pullover and Jake’s fluffy jacket from the Daydream shoot. For both items the fabric is well-processed, heavy and very soft. The size is also accurate! A little deduction of points for the delivery taking a bit longer than expected, the jacket being very grey-white while depicted with brown-ish splotches on the website and the pullover giving off a strong smell, but nothing a wash or two cannot fix. Other than that I’m really happy with my order 🥹

11 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Fashion Chingu

Overall decent products, but oftentimes how the product looks irl isn't how it looks in the pictures. (texture, sizing, etc.) If you can except small disappointments and see past it, it's really not that bad! Customer service is very good <333

10 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Mixed experience - would still recommend.

My experience overall was mixed. I ordered three pairs of jeans in total.

For reference: I'm a European M, average height, and ordered an XL. Their size chart is reliable, and everything translated perfectly to EU sizes.

My 1st pair:
Black ripped jeans, inspired by TxT. The quality was good, but the inseam was too long. The pair was shown to be mid-waist and baggy in the picture, but fit like a high-waist straight-legged pair on me, because it was designed for people with longer torsos. In hindsight this was visible on the pictures.

I am overall satisfied with what I received.

My 2nd pair:
Black jeans with a pink wash, inspired by SKZ. The quality was great and they fit perfectly, a pleasant surprise after my last oversight.

I am very satisfied with this purchase!

My 3rd pair, and here is my problem:
Light "distressed" jeans inspired by BTS. The denim was wearable, but thin with loose threads. Beside this, there were some other issues:

1. The rips were printed on, even though the jeans were advertised as distressed.

2. The buttonhole was cut too small, so the jeans were unwearable on arrival.

To be completely fair however, once I emailed customer support about my issues I got a fast response and reasonable explanations.

TLDR; A hit and miss experience, the worst of which involved "distressed" jeans with the rips printed on.

At the end of the day, I do not regret buying from Fashion Chingu, and would recommend them if you are looking for specific k-pop outfit dupes.

3 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love it

It has a lot of pretty clothing, some can be a bit pricy but since I received my first order, I can absolutely confirm that the quality is great! Will order again!

3 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

10/10

The necklace is amazing and the quality is great, the price was great although the shipping time was a bit long but understandable

28 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Just perfect

The shipment didn’t take long to come in my country e the product was perfect. Great experience

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I won't be going anywhere else for clothes >:]

Look no further than this amazing website. They have such a large selection of clothes, and they're all really good quality. The sizing is a little big on the chart, but that's all i've really got to complain about. Shipping is fast. A thousand times, yes.

20 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Honest Review

Very good layout. Easy to use. Naviagtion can be tricky. When searching within specific groups, some idols that can be filtered are not part of that group and some of the idols that are a part of the group cannot be found in the filters.

24 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The quality and measurements are so…

The quality and measurements are so bad. There is no return process because you need to ship it yourself to China where it is over $70 they need a tracking information that’s why it is expensive.

25 de junho de 2025
Opinião espontânea
logótipo da Fashion Chingu

Resposta da Fashion Chingu

Hi Juan,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback.

As outlined in our return policy and FAQs, returns are sent back to our warehouse in China, and the return shipping costs are the customer’s responsibility. While we would love to offer prepaid return labels, this is not something we are able to provide at this time — especially as we already offer free shipping for most orders worldwide.

We understand that international return costs can be high, which is why we offered you several alternative return solutions, including partial refunds that did not require you to ship the items back. These options are the same ones we extend to other customers in similar situations, but we understand they did not meet your expectations.

Our processing and shipments are indeed managed from China, and this information is clearly noted in our FAQ and through our chatbot to ensure transparency before purchase.

Our support team will also reach out to you once more to see if there’s any other way we can help and to address any remaining concerns.

We sincerely regret that we couldn’t reach a resolution that worked for you on this occasion, and we appreciate your feedback as it helps us review and improve our services where possible.

All the best and have a nice day!

Your Fashion Chingu Team

Classificada 1 em 5 estrelas

I payed 2000 kr for 7 albums

I payed 2000 kr for 7 albums, including a set which contained 3 albums. Instead of the set, I got a set a single random version. 2 other albums were also missing. We have contacted Fashion Chingu to see if they either ship the 4 missing albums or give the money back

8 de agosto de 2025
Opinião espontânea
logótipo da Fashion Chingu

Resposta da Fashion Chingu

Hi Leia,

We’re very sorry for the inconvenience and frustration this has caused. We are already in touch with you via your existing support ticket, and our team is currently working to arrange the shipment of the remaining albums that were missing from your order.

We truly appreciate your patience while we resolve this and will continue to update you directly through our support channel until everything is completed.

All the best and have a nice day!

Your Fashion Chingu Team

Classificada 5 em 5 estrelas

Weither it kpop idol inspired clothes…

Weither it kpop idol inspired clothes or kpop merch you guys are helpful at answering questions and making sure that K-pop fans like myself get the kpop merch or kpop idol inspired clothes we like or may need if we are planning to go to a kpop concert or are going

1 de agosto de 2025
Opinião espontânea

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