Ordered something I needed for a concert nearly a month in advance. Processing time was exceeded by several days. Support was an AI chatbot that did not understand my problem. I still have not recei... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The website in general is fun and I always log into my account everyday for articles submitted by the staffs. I was excited when I purchased my first order from a small business that I found out on In... Ver mais
I was not sure if I should order, due to the distance to Europe ...and trusting the quality of the products... The quality of the ordered Ear Jewelry is really amazing....I am really happy and can... Ver mais
I can recommend this company.I was constantly informed how my order is processing in a very friendly communication. The shipping was very fast. All the items I ordered had a good quality and looked... Ver mais
Informações sobre a empresa
Escrito pela empresa
We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in! Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion. Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
Informações de contacto
1 North Bridge Road #B1-35, High Street Centre, 179094, Singapore, Singapura
- +18568563268
- info@fashionchingu.com
- www.fashionchingu.com
4,0
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 77% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
excellent customer service ( that make company futuristic)
had a great experience with Fashion Chingu! Their customer support was prompt and helpful when I had an issue, and they refunded my money without any hassle. The products are stylish and well-made, just like shown on the website. I appreciate their honesty and smooth service. Definitely recommend them to anyone who loves Korean fashion with reliable service!
31 de julho de 2025
Opinião espontânea
Fashion Chingu is fabulous …
Fashion Chingu is fabulous!!I ordered something and I thought it wasn’t comming anymore so I wrote them an email and they responded directly to my question! It was sooo helpful!! Thank you so much! :)
26 de abril de 2025
Opinião espontânea
Comfort and «kefi» as we say in Greece!
"My order matched exactly what was shown and described. Thank you very much."
29 de julho de 2025
Opinião espontânea
My dress for a blackpink concert
I order a dress for a blackpink concert, i was afraid that the order would't be arrive in time for the concert. Thanks to Fashion chingu, i was able to use my dress.
18 de julho de 2025
Opinião espontânea
Who do I trust?!
I haven’t ordered yet, I’m about to. It’s a pretty big order of 390 dollars, and I’m scared everything will be fake. I’m ordering albums, a lighstick and sets, but I checked on the actual JYP shop and it was cheaper there. Considering they’re always sold out, I don’t blame Fashion Chingu for selling it for 10 dollars more, but I’m really scared. Seeing these mixed reviews, I’m unsure. Who do I trust?
24 de julho de 2025
Opinião espontânea
Resposta da Fashion Chingu
Hey Leia,
Thank you for sharing your concern and for your interest.
Please be aware that we are offering with most of the items free-shipping while the official shops like JYP or Weverse will charge heavy shipping duties which will come very much beyond our pricing.
Naturally, we want to highlight one more time, all our albums, lightsticks & merchandise are 100% official. We are not selling any kind of fakes. We have just started selling non-fashion products beginning this year, why we are having as of now lower amount of reviews on lightsticks, merchandise & albums. I hope though that some other reviews, which were mostly about our fashion assortment can convince you from our service.
Lastly, if you like check out our team page to see who is behind Fashion Chingu.
https://www.fashionchingu.com/about-us/
We'd be happy to welcome you as a customer.
Best wishes,
Your Fashion Chingu Team
Love this brand
Love this brand ! So thankful there recreating K-pop styles I know and love ! I just wish the sizing was more inclusive ! I’m not Asian, nor am I tiny ! I’m 5’9” and wear a size 12 ..the 2x in these jeans fit me perfect ! I’d like them a little more baggy .. but was just happy I fit into their Asian sizing !! At least with this pair of jeans !!! And their customer service is extremely personable, kind and helpful !!
5 stars !!!
23 de julho de 2025
Opinião espontânea
Lovely clothes and great delivery
All of the clothes fit me, and delivery was very fast and prompt, the tracking also made it very easy to hunt my parcel down and collect it on time. Thank you so much fashion chingu (I can't find clothes like this in my country). As the clothes are asian sizes, I do have to buy the largest size in everything so I'm relieved they fit me this time around.
23 de julho de 2025
Opinião espontânea
Great service!
Great service! Quick responses and fast shipping- the item was well packed Thank you so much team. You’ve made my day and confidence to purchase more items in future. Thank you once again
16 de julho de 2025
Opinião espontânea
It was simple and fast.
It was simple and fast. The clothes are high quality. Will def last you a long time.
14 de julho de 2025
Opinião espontânea
amazing customer service and products
First of all, everything I have bought from this company so far was good quality. The size guides are all on point. Recently when a problem with one of the items I bought came up , their customer service jumped right into it and helped solve everything in no time. I was truly impressed with their way of handling everything.
9 de julho de 2025
Opinião espontânea
I have used Fashion Chingu a few times…
I have used Fashion Chingu a few times by now, and im very pleased by their products. Its good quality, you just have to be aware of the sizes if your buying from Europe.
3 de junho de 2025
Größe entspricht nicht den Angaben
Ware kam nach 10 Tagen an.
Aber die Größe passt überhaupt nicht.
Wir haben unsere Tochter vermessen und danach bestellt. Größe S hätte sie laut Tabelle gebraucht. Ist aber viel zu klein. Wir wollten die Hose 2 Nummern größer umtauschen. Aber auf meine Anfrage per Mail wo hin und wie die Reklamation abläuft ist nichts passiert. Schweigen. 30€ für die Mülltonne. Hier werde ich nicht mehr bestellen.
20 de junho de 2025
Opinião espontânea
Resposta da Fashion Chingu
Hi Jochen,
We're truly sorry to hear about your experience and apologize for the inconvenience caused. It's disappointing to know the sizing didn’t meet expectations, especially after careful measurements and checking the size chart.
Please note that sizing can vary slightly across items, but we completely understand your frustration — particularly if you didn’t hear back from us earlier.
Since we couldn’t match this review to a specific order, we kindly ask that you reach out to us again via our support email or chatbot so we can look into this properly and help resolve the issue. If there’s a clear discrepancy between the item received and our size chart, we’d be happy to make it right.
Thank you again for your feedback — we’re working to improve and appreciate you taking the time to share your experience.
All the best and have a nice day!
Your Fashion Chingu Team
Great store
The shipment time was very short, the owners are very nice and the clothing look like it does in the pictures. The only thing that is a Bit confusing are the sizes.
The L fit more like an M but thats all.
Over all i would definetly order from here again.
4 de junho de 2025
Opinião espontânea
One of the best clothing store
They have a great selection of clothes, and I was kept updated on my order the whole time. The item looked just like the photo and was great quality. I'm really happy with my purchase and will definitely shop here again.
5 de maio de 2025
Good
I had a good experience with the ease of being able to order items and the delivery was on time. It didn’t take too long for the items to be delivered
20 de maio de 2025
Opinião espontânea
Really great
Really great. Shipping takes a while but clothes are great quality
1 de junho de 2025
Opinião espontânea
The item I received is in good quality
The item I received is in good quality. The contact with the seller is useful and accurate. The order tracking and delivery was great. Thank you Fashion Chingu.
3 de junho de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.