Fastway Couriers Opiniões 

1720
•
TrustScore: 1.5 em 5

1,4

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Classificada 1 em 5 estrelas

Most unless company in the world. Worst service I have ever experienced. My parcel was handed over to them on the Wednesday, by the following every day when I contact them they promised me that it wil... Ver mais

Classificada 1 em 5 estrelas

NY0005683777 tracking no. Same as usual parcel thrown by driver at the road three quarters of a mile from my house in the lashing rain so parcel is burst open because it's packaged in cardboard.... Ver mais

Classificada 1 em 5 estrelas

I got email saying parcel couldn't be delivered ,I have 2 cameras at my house, nobody try to delivered from your company, so why do you say ye did. I have proven this is not 1st time this has happene... Ver mais

Classificada 1 em 5 estrelas

They have a terrible customer relationship with the AI WhatsApp. Does next to zero effort to get your package delivered if there is any slight inconvenience. The email on the website does not work a... Ver mais

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Fastway Couriers currently operates across key metropolitan and regional locations across Australia, offering a low cost and fast courier delivery service. Franchise opportunities also available.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,4

Todas as opiniões

(1720)

15 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Pathetic experience

Very bad experience. Be careful before opting for there services. They will say we don't take guarantee but so far we have not heard any complain s from customer about damage which is absolutely wrong. We ourselves called and raised but there standard answer isn't not there responsibilities because we have already told that it's not guaranteed. I don't know why they are running there services when they can't keep there customer happy.
We took the service from Bangalore to Amsterdam and to our surprise they came on two Wheeler to pick the shipped even after declaring that we have to send utensils of steel and ceramic. And non of the ceramic reached in one piece in fact the steel utensils where also dented. Very pathetic and unprofessional service provider and false promises they make.

1 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

meath courier 310

Package on the way for 2 days, now its the weekend so have to wait until monday, I was here the whole time, so driver did NOT come for 2 days

4 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

What a joke of a company

What a joke of a company. Every time I have a parcel coming from them it's late. This latest one has been out for next day delivery for the last 3 days. More like they can't be bothered driving to West Cork unless it's worth their while! Nothing from customer care after 3 emails. I don't know why people use them, so unreliable. DPD all the way!

6 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

NOT DELIVERED!!

2 deliveries in under a week not delivered!
No way to ring and emailing customer care is a waste of time, you won't get a reply.
Fastway Ireland is a joke!

4 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very rude courier, demanding to leave windows open or be at home 24/7

I got a call today from Fastway courier, she was very unhappy that I wasn't at home to collect 2 packages (1 was suppose to be delivered day earlier when I was working from home, and one the next day when my husband will be at home, so I wasn't expecting courier that day).
I asked her to leave them with neighbour to the left or the right from us. She said they are not at home, and she will leave them at number 115 (I leave at 58). I said no, as I don't even know where 115 number is and I don't know these people.
Then she was giving out to me to leave the window slightly open next time so she can open ot and throw the package inside the house. I said no, first it's winter time now, I won't leave windows open. 2. She doesn't know what is in the package and it could get damaged. 3. I have my office to the front and right under the window is my PC and it could get damage if she throw the package.
I asked her to come back the next day when my husband will be at home all day.
She raised her voice saying she has daily 150 package and she won't be coming the next day as next day she will have even more packages. I said I understand that, but I work some days from home and some days from office and sometimes it happens that delivery is earlier or delayed and I can't be at home.
She said that next time I have to arrange something if I order the package or leave the window open if I want to get my parcel.
Yes, it happened before that during summer time I ordered online a hair dryer and she threw it through the window. Thank god no damage.
It was last time I ordered something from company that uses Fastway Courier, and I will inform them about this incident.

16 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Shockingly bad service

Shockingly bad service. Delivered to the footpath in front of my house apparently needless to say I received nothing. Fastway then have the audacity to claim it’s their policy to deliver to a “safe” place - I’d love to see their definition of safe

Check your suppliers that they do not use this company

15 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

One Star is Too Generous for This…

One Star is Too Generous for This Company

If I could give zero stars, I would. This company has proven to be completely irresponsible and careless. I recently ordered a monitor worth €500, and instead of delivering it with any sense of professionalism, they left it outside my house in the pouring rain.

To make matters worse, my house is right next to a bus stop, meaning the package was left exposed in full view of passersby. Not only was it soaking wet when I found it, but it was also at serious risk of being stolen. How can a delivery company think this is acceptable?

They didn’t bother to knock, ring the bell, or even leave a note. It’s as if they were actively trying to ensure my expensive purchase was ruined or stolen. This level of negligence is utterly outrageous.

I’ve tried contacting customer service, but they’ve been slow and dismissive. If you value your time, money, or sanity, do yourself a favor and avoid this company at all costs. They have no regard for their customers or the items they’re entrusted to deliver.

Absolutely appalling experience.

13 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Waiting 2 weeks on my package said no…

Waiting 2 weeks on my package said no one was at home when i was here all the time when it did come i was up all morning waiting i see the van pull up he didn't even get out was gonna drive away again only for i went out to the door i wouldn't have got it at all

6 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible serivce

Terrible serivce.
Parcel claimed to be delivered, which has, in fact, never been delivered. No contact attempted, no info about where the parcel has been delivered and customer service absolutely useless.

4 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible courier service filled with…

Terrible courier service filled with liars, package on truck Christmas eve, driver decided to pretend he rang phone, not sure what for, he couldn't find a housing estate?? Van didn't even enter the estate as the camera shows no vans in estate, in future I will ask online stores if they use fastway and if they do I will boycott them

24 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I got email saying parcel couldn't be…

I got email saying parcel couldn't be delivered ,I have 2 cameras at my house, nobody try to delivered from your company, so why do you say ye did. I have proven this is not 1st time this has happened, so people be aware ,these people lie ,please becareful all ,sometimes they don't even knock or ring your bell or phone, be aware 🤔

30 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Late delivery

My delivery cleared customs on December 12th (8 days ago) and there is no further tracking information available on it since then. I have reached out 3 times to customer service and only receive an automated response, therefore nobody has bothered to deal with it. The worst delivery company (fastway Ireland) imaginable. This is the third time this company has let me down: a lost in transit and delivery to a wrong house before.

20 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Late, phantom attempts to deliver, damaged box

I received multiple emails stating they attempted to deliver the package over the week. I was home and have a ring camera. There were no prior attempts.

My attempts to contact them were to no avail and this is clearly their intention.

When it did eventually arrive the package was scuffed and damaged. Given it's obviously a Christmas gift given the time of year, this really isn't ideal.

We don't really have a choice with how companies ship their deliveries, but good lord could they possibly do any worse than what Fastway offer.

19 de dezembro de 2024
Opinião espontânea

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