Favour This Opiniões 

42
TrustScore: 2.5 em 5

2,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Terrible,wish i had looked for reviews first.we ordered chocolates and sweets for wedding favour boxes.never recieved our order,we have sent numerous emails and are being completely ignored.

A empresa respondeu

Classificada 1 em 5 estrelas

We ordered heart foil wrapped chocolates for our wedding favours and whilst our guests we eating the chocolates on our wedding day, they found them contaminated with maggots. This has now resulted in... Ver mais

Classificada 5 em 5 estrelas

A last-minute job fell into my lap and a few vendors couldn't deliver the chocolates I needed by the end of the week. Called up Favour This after finding them through Google, and they managed to get m... Ver mais

Classificada 5 em 5 estrelas

I ordered all my favour boxes and accessories from here. I received excellent customer service. I did order 20 green boxes and the lady called to let me know they only had ten left, which was not a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços para casamento

Informação fornecida por diversas fontes externas

New and exciting hand picked wedding favours, chocolate and sweets, favour decorations and accessories to make a perfect wedding day!


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

42 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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2,5

Todas as opiniões

(42)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Dont buy

Terrible,wish i had looked for reviews first.we ordered chocolates and sweets for wedding favour boxes.never recieved our order,we have sent numerous emails and are being completely ignored.

7 de agosto de 2024
Opinião espontânea
logótipo da Favour This

Resposta da Favour This

Hi Thank you for your review.

Royal Mail attempted to deliver your parcel twice, your order was then sent to you your local post office for collection.

We send out tracking numbers with all our orders and we also replied to your email informing you that the parcel needed to be collected. You replied back via email asking for a refund.

Classificada 5 em 5 estrelas

Excellent

Excellent
Had a very tight delivery time, and Jayne went over and above to fulfil the order quickly.
the product was beautiful and presented in a memorable way.
thanks Jayne

6 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service with the products arrived the next day as promised. Very pleased with this seller and highly recommend them.

4 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I place an order in 22 of July and Im…

I place an order in 22 of July and Im still waiting my wedding is 9 of September and still don’t have any clue when it will be deliver. I send a form an the replied was a tracking number saying that the courie rstill didn’t received the parcel.
I was hoping to buy more things but after this ..:: better to avoid

22 de julho de 2022
Opinião espontânea
logótipo da Favour This

Resposta da Favour This

Hi Mara,
thank you for the additional information regarding your order number - however our order numbers are not 4 numbers so I think you may have reviewed the wrong company.

Please can you remove the review

Thanks

Classificada 5 em 5 estrelas

Life savers!

A last-minute job fell into my lap and a few vendors couldn't deliver the chocolates I needed by the end of the week. Called up Favour This after finding them through Google, and they managed to get my chocolate order out very quickly. The next day, another vendor fell through so I called Favour This after they had been so helpful the first time and they managed to get my yellow organza bags turned around and on my desk the very next day. Plus the colours look even better in person! I'm a first-time user, and I'll certainly use them again! Highly recommend!

10 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Breach of GDPR

This is another review because in dealing with this company after I have complained they have breached GDPR not once but twice. When I contacted them they replied giving me names of another person who had been in contact with them and as you can see they have replied to my previous review stating a few things that aren't anything to do with me. So once again giving out information about their dealings with another customer. Once again I'd say this is a very unreliable company and not to be trusted. They had not verified who I was or knew my name and they were handing out buts if information and giving me other customers name. I will be writing a complaint about this to the Information Commissioner Office.

24 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered in July and still not…

I ordered in July and still not received my order! Wedding has been and gone and cannot get through to this company, to be fair their is a line to say there is a delay but it’s been five weeks!

24 de agosto de 2021
Opinião espontânea
logótipo da Favour This

Resposta da Favour This

Hi Amie, can you please get in touch with your order number and the name you ordered with as we do not appear have an "Amie" order in July nor any contact under your name. Thanks

Classificada 5 em 5 estrelas

The quality of the items were…

The quality of the items were delightfully special.

The delivery of the order was prompt and efficient.
The little filigree favours containing the golden sweet almonds, sourced from the same company made a pretty table decoration and lovely gift for each guest at my Golden Wedding Anniversary dinner.

I would score the 20 out of 10 for excellent quality and excellent service.
I highly recommend them as a firm for reliability when one is searching to complete a special occasion

10 de agosto de 2021
Opinião espontânea
logótipo da Favour This

Resposta da Favour This

Hi Jeannette, Thank you for taking the time to leave your kind feedback and we are really pleased you were happy with the products and service.

Classificada 1 em 5 estrelas

AVOID

Placed an order with this company on the 14th July and I'm still waiting,pointless using their online from because no-one replies,would have been quicker ordering from China considering this is a UK company,when ordering items were in stock so why its taking this long is beyond me,probably blame covid,absolute waste of time as my wedding has now passed,lesson learned,never again,AVOID

8 de agosto de 2021
Opinião espontânea
logótipo da Favour This

Resposta da Favour This

Hi Nancy,
Thank you for your feedback, As per phone call we had sent a reply to your email with the tracking number for your parcel. Very sorry the outcome was that the parcel had been lost with Royal Mail which is extremely rare. Apologies regarding this and your order has been fully refunded

Classificada 1 em 5 estrelas

Heart foil wrapped chocolates

We ordered heart foil wrapped chocolates for our wedding favours and whilst our guests we eating the chocolates on our wedding day, they found them contaminated with maggots. This has now resulted in family members having a sickness and diarrhoea. Do not buy chocolates or food from this company. We are seeking legal advice and looking into this matter further.

6 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Favour boxes and ribbon EXCELLENT

I ordered all my favour boxes and accessories from here. I received excellent customer service. I did order 20 green boxes and the lady called to let me know they only had ten left, which was not a problem as I was using an assortment of colours, she was also really helpful with my ribbon choice and adjusted my order with colours to match and my delivery was received within a couple of days. I then ordered some extra diamanté stickers and they arrived promptly too. Thank you so much. Great experience and stress free!

6 de julho de 2021
Opinião espontânea
logótipo da Favour This

Resposta da Favour This

Hi Sonia,
Thank you so much for taking the time to leave us a review!

I hope your event went well :)

Thanks
Gaynor

Classificada 1 em 5 estrelas

Paid for fast delivery - 20 days to dispatch

Paid for 1st class delivery on 5th June to ensure delivery on time for the event. Today is the 24th and I recieved the dispatch notification at 7pm today.... and they don't accept returns so will be stuck with items that are now useless to me.

24 de junho de 2021
Opinião espontânea
logótipo da Favour This

Resposta da Favour This

Hi Elisha thank you for your feedback. Unfortualty due to the last 18 months of little trade (we are a wedding company) our stocks are lower than normal. This means on rare occasions we need to then wait for new supplies coming in which can cause delays. I can see your order was put on hold and we sent you an email to notify we were awaiting stock and an option to get in touch and swap products if needed. We do accept returns with the exception of confectionery, if you are looking to return please get in touch.

Classificada 1 em 5 estrelas

Disgusted with the service placed an…

Disgusted with the service placed an order a month ago still not received it no one answers the phone and they don’t reply to the query form on the website. Rip off taking peoples money and not sending products out!!!

11 de maio de 2021
Opinião espontânea
logótipo da Favour This

Resposta da Favour This

Hi Maria,
Thank you for your feedback and sorry we do not have any record of your emails other the one sent after this review which we have replied to. I have also tried to get in contact with you a number of times and left you a voicemail to call me back.

I can see the order has been delivered but please do reach out to me if you have any queries. Thank you

Classificada 5 em 5 estrelas

Have received my order thank you

Have received my order thank you
The flowers are just as shown on the website
Plus a lovely phone call from one of the staff
They had sent me an email saying due to demand my order would be a little late, this email went straight to my junk box so I missed reading it
My apologies to you all for my sharp comments previously and I wish to distract them
Will be using you again, if you will still have me
Keep safe 😃

6 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Not happy with the service

Not happy with the service, the goods I ordered were not in stock but I was only informed afterwards. Still waiting for goods to be received.

11 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Great company, goods arrived on time as promised and a pleasant experience with my enquiries. I would use them again.

21 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely 5 star

Absolutely 5 star - love my purchases, sensibly But carefully packaged, not overdone! arrived on time and top quality 😊

10 de novembro de 2019
Opinião espontânea

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